Reviews of SkatePro
Verified Buyer | |
"Incredibly help!" | |
Kathryn Martin (AP) | 07/01/2021 |
Verified Buyer | |
"Top quality thanks" | |
Colin Wright (Co Dublin) | 07/01/2021 |
Verified Buyer | |
"Hey SkatePro team! Thank you for being so awesome and for having the best gear. Always love my products from you." | |
Marissa Groenendaal (Ringwood) | 07/01/2021 |
Verified Buyer | |
"The personnel is very friendly and professional. Items came quick. I am really satisfy. I will recommend to all of my friends." | |
Charlee Patry (HΓ©bertville) | 07/01/2021 |
Verified Buyer | |
"The sales personnel were very knowledgeable, polite, and friendly." | |
Nick S. (Scarborough) | 07/01/2021 |
Verified Buyer | |
"Items came quickly and in good condition" | |
Brent Schmidt (Edmonton) | 07/01/2021 |
Verified Buyer | |
"Delivered on time!" | |
Tammy Payne (Murfreesboro) | 07/01/2021 |
Verified Buyer | |
"I am very happy with entire ski package and professionalism of SKATEPRO. I needed to adjust my order (I had ordered the wrong size initially) and when I called I actually spoke to a representative/technician in Denmark who modified my order without issue. My X-country ski package shipped from Denmark for $19 CDN. I received the order within 2 weeks of ordering. Their website explains sizing perfectly so I followed the guidelines and received the correct sizing. Customer service was excellent.....actually spoke with a technician that offered great advice. I have recommended SKATEPRO to many friends since it is hard to find X-country skis in Canada this year!" | |
J. Miner (WINNIPEG) | 07/01/2021 |
Verified Buyer | |
"Great service! Fast shipping!" | |
Amanda F. (Belle Vernon) | 07/01/2021 |
Verified Buyer | |
"Great service!" | |
Tony Ledford (Lexington) | 07/01/2021 |
Verified Buyer | |
"Very knowledgeable. SkatePro was able to fit my wife with cross country skis for our cottage in the Haliburton. The product is top quality and the delivery was on time." | |
Brandon Arnold (Whitby) | 07/01/2021 |
Verified Buyer | |
"Very pleased with our purchase from Skatepro! I ordered 2 pair of ski boots for the kids and they showed up quicker than I would have expected coming from another country. Thanks! Would definitely order from here again!" | |
MICHELE SWING (Atlanta) | 07/01/2021 |
Verified Buyer | |
"Always have good service! Shipping is a bit expensive but what do you expect when youβre from another county. Skatepro has almost every part you could want and always keeps in stock." | |
Lucas P Drake (Rochester) | 07/01/2021 |
Verified Buyer | |
"Website is easy to use. Good communication. They delivered exactly what they offered." | |
Barbara M. (Toronto) | 07/01/2021 |
Verified Buyer | |
"Tires were very pink. Pictures clearly show red tires. The name "catton candy" DID NOT help my problem. Son loved them anyway. 4 stars for trying. I can't be the only one who had this issue." | |
Bradley Shafer (Berrien Springs) | 07/01/2021 |
Verified Buyer | |
"Wonderful superior service! Above and beyond the norm! You have my seal of approval!" | |
Jessica Eagleson (Sturgeon County) | 06/01/2021 |
Verified Buyer | |
"Very satisfied" | |
Marek Linkowski (Coill Dubh) | 06/01/2021 |
Verified Buyer | |
"Easy to order and product came quickly" | |
Charlie Richardson (Shawville) | 06/01/2021 |
Verified Buyer | |
"Good Service and price with Skate Pro. My first purchase certainly not the last" | |
VINCENT G. (Mendham) | 06/01/2021 |
Verified Buyer | |
"Fantastic product" | |
Hardev singh (Dublin 18) | 06/01/2021 |
Verified Buyer | |
"Great service and fast delivery time." | |
Joseph Shelley (Belleville) | 06/01/2021 |
Verified Buyer | |
"Really really great π" | |
noel dunne (termonfeckin) | 06/01/2021 |
Verified Buyer | |
"Very satisfied" | |
Tara Smith (Dun Laoghaire) | 06/01/2021 |
Verified Buyer | |
"Skate Pro have been excellent in serving me promptly. The equipment I bought is very good and delivered in great condition. FedEx however didnβt deliver one of the packages in a timely manner!" | |
Lars Ivar Sjoblom (Edgewater) | 06/01/2021 |
Verified Buyer | |
"Very pleased with customer service speed and making sure my purchase received in whole. Thanks alot Skatepro.." | |
M. Barrows (Clovis) | 06/01/2021 |
Verified Buyer | |
"Happy to have sourced this all from SkatePro as general availability of product was quite limited. Shipping was reasonably quick for as far as this came from (Denmark to Canada). As noted with my review of skis, the packaging should have been more robust to withstand the rough handling of carriers." | |
R. Shantz (London) | 06/01/2021 |
Verified Buyer | |
"STAY AWAY FROM THEM!!!! DO NOT RECOMMEND!!!!! I've purchased the K2 Alexis Women ice skates in size US 6.5 but received size US 8. I confronted them about their mistake and requested a full refund and a return label to which their response was:"I am really sorry about the confusion with the skates. The size you order was a US 6.5 which is equivalent to a UK size 5 and an EU 39, so these are correct. Just the 8 on the packaging does not make much sense here, I am sorry about that. Did you measure your foot and check the size guide, indeed you can see that you are actually recommended to choose one size bigger than the chart gives you." How is this even possible???? Asking if I measured my feet??? I believe a 30 years old person knows their shoe size pretty well but thank you for being so "helpful". Worst customer service!! Do not make the mistake of ordering from them! Website seems legit but they are not professionals and will not admit their mistake or try to fix it.HORRIBLE SERVICE!" | |
Alexandra O. (Calgary) | 06/01/2021 |
Reply from SkatePro: Hi, Very sorry to hear about this, we apologize for our error in this case. We do always ask all our customers to measure their feet and consult the sizing guide before purchasing shoes/boots/skates as sizing differs between manufacturers and this is the best way of ensuring a good fit. I can see you have been contacted in the mean time with a solution :). We wish you a happy and safe 2021 and once again apologize. /Mikolaj |
Verified Buyer | |
"I'm happy overall." | |
Nuala G. (Dublin) | 06/01/2021 |
Verified Buyer | |
"This was a Great experience Finding skatepro, shopping skatepro and Purchasing from skatepro. Thanks" | |
Steve Hrynkiw (Moose Jaw) | 06/01/2021 |
Verified Buyer | |
"Good price . Delivered on time . No issues" | |
Paul Kavanagh (Waterford) | 06/01/2021 |
Verified Buyer | |
"good, fast delivery" | |
Svetlana BUDRIENE (Wexford) | 06/01/2021 |
Verified Buyer | |
"Very good and stress free" | |
lilly onilenla (Dublin 18) | 06/01/2021 |
Verified Buyer | |
"Good communication" | |
John d. (Dun Laoghaire) | 06/01/2021 |
Verified Buyer | |
"Very professional" | |
William O Sullivan (Bandon) | 06/01/2021 |
Verified Buyer | |
"No issues" | |
Vytautas Grebliauskas (Dublin 17) | 06/01/2021 |
Verified Buyer | |
"Very straightforward and fast shipping to the United States!" | |
Grant Balzer (Grand Junction) | 06/01/2021 |
Verified Buyer | |
"Fantastic company, glad to have found them." | |
Rachael Bennett (Lago Vista) | 06/01/2021 |
Verified Buyer | |
"Overall great experience. Great communication and superior products. Have already recommended to friends." | |
Brad McMahon (Kars) | 06/01/2021 |
Verified Buyer | |
"The complete experience was extremely positive. As a new skier, customer service were able to advise me to what I think was a great package. From the time of order to delivery I was kept well informed. Definitely would recommend Skatepro. One negative, despite having a .ca email address you are not dealing with a Canadian company. You may have to pay duty on your purchase. (Equal to normal sales tax)" | |
Stephen B. (Peterborough) | 06/01/2021 |
Verified Buyer | |
"Great products, fast delivery." | |
Veronika H. (Ottawa) | 06/01/2021 |
Verified Buyer | |
"I will advise my friends this Trade Mark as very good." | |
Alexandr Bezverbnyy (Toronto) | 06/01/2021 |
Verified Buyer | |
"Very professional and great service" | |
Paulette Michalchuk (Kenora) | 06/01/2021 |
"Great customer service and very helpful in getting my first choice of aggressive inline skates! I want to thank Pierre, on the knowledge he gave me in choosing the right skates to pick in brand, sizing and features. I would recommend this store to anybody that is needed help in knowing the info on what they desire. I would shop here and make my other purchases to this store in the future. Still haven't bought my skates but I know now which one to buy thst I have confidence on the purchase" | |
Eric Aguilar (Houston) | 06/01/2021 |
Verified Buyer | |
"Easy to order." | |
Robert A McDonnell (Brampton) | 06/01/2021 |
Verified Buyer | |
"My boys live these thank you!" | |
Nick Ebbing (Lima) | 06/01/2021 |
Verified Buyer | |
"Easy, to the point no nonsense" | |
Aaron Downey (Tralee) | 06/01/2021 |
Verified Buyer | |
"All good" | |
James Barry (Co. Dublin) | 05/01/2021 |
Verified Buyer | |
"This was the first time I have dealt with SkatePro and it was a great experience. I couldn't find what I was looking for in Canada. SkatePro staff were very helpful and emailed me back with their recommendations in response to my questions. I got the skis quickly from Denmark. The cost shipping to Canada was a bit high but was worth it." | |
Jeff Loudon (Etobicoke) | 05/01/2021 |
Verified Buyer | |
"Fast Shipping, great products and stellar communication! Thanks!" | |
Cody Rayl (Boise) | 05/01/2021 |
Verified Buyer | |
"So easy to communicate with and fast on the delivery!" | |
Erin Carlson (North Salt Lake) | 05/01/2021 |
Verified Buyer | |
"Great service. Delivered my order promptly. Would definitely order from Skatepro again." | |
Jackie B. (Cork) | 05/01/2021 |
Verified Buyer | |
"Great skate and fits perfect" | |
R. To (Grand Prairie) | 05/01/2021 |
Verified Buyer | |
"Freee stickers" | |
r. hughes (galway) | 05/01/2021 |
Verified Buyer | |
"Excellent service - I like the website for browsing and delivery was really quick." | |
Cristina H. (Dublin) | 05/01/2021 |
Verified Buyer | |
"Very efficient." | |
Mark Benson (Limerick) | 05/01/2021 |
Verified Buyer | |
"Fantastic product Fantastic service" | |
damien murphy (Wilton) | 05/01/2021 |
Verified Buyer | |
"I had an excellent experience with SkatePro. The Toronto area was basically sold out of Nordic ski equipment (thank you, Pandemic) and I checked everywhere online to find skis and boots. At first, I thought SkatePro was in Canada (.ca website) but then after checking reviews, discovered they are in Denmark, which gave me pause, because of distance, possible returns, etc. The reviews were supportive however and I decided to go through with the purchase - very happy I did. I phoned to ask questions about boot fit (you have to size down from your regular shoe size) and their binding service (they do everything for you and make sure the boots fit the binding) and the young man was very helpful. Everything arrived quickly and I'm very happy with the quality." | |
Joan Butler (Toronto) | 05/01/2021 |
Verified Buyer | |
"I will definitely order again" | |
Andrea Daly (Portlaoise) | 05/01/2021 |
Verified Buyer | |
"Excellent price, selection, and shipping speed." | |
Nathan Martin (La Crescenta) | 05/01/2021 |
Verified Buyer | |
"High quality products, easy online purchase. It took long to arrive but was able to track the parcels." | |
Paula Echevarria (Greystones) | 05/01/2021 |
Verified Buyer | |
"Great experience. Fast shipping. You guys rock!" | |
Aleksander Robles (Bend) | 05/01/2021 |
Verified Buyer | |
"I would definitely purchase from this site again very prompt and helpful" | |
Brendan Kearney (Cork) | 05/01/2021 |
Verified Buyer | |
"Excellent" | |
Alicia malone (Newbridge) | 05/01/2021 |
Verified Buyer | |
"good" | |
severine GRANDGEORGE (dublin) | 05/01/2021 |
Verified Buyer | |
"Brilliant service. Highly recommend this company" | |
Nicola Mooney (Ballymun) | 05/01/2021 |
Verified Buyer | |
"I just want to thank all the team for the fantastic customer service. Found everyone to be very helpful and got quick replies when emailing. Great service and would highly recommend." | |
Maura Flynn (Cork city southside) | 05/01/2021 |
Verified Buyer | |
"Easy online purchase. Helpful staff. Will buy more stuff again soon" | |
Gary Mooney (Dalkey) | 05/01/2021 |
Verified Buyer | |
"Fast delivery! Great selection of products. I was kept informed from the moment I purchased until delivery." | |
Sarah-Mary S. (Prince Albert) | 05/01/2021 |
Verified Buyer | |
"The ski straps are a nice addition, makes carrying the skis much eadier" | |
William Grant (Salmo) | 05/01/2021 |
Verified Buyer | |
"Fast shipping" | |
Kurt M. (Canmore) | 05/01/2021 |
Verified Buyer | |
"Sweet, super easy...the box was pretty beat up but the contents was in good order." | |
Willie K. (Sparks) | 05/01/2021 |
Verified Buyer | |
"Skatepro was great, they sent my boots very quickly and they arrived in around 3 days. Very happy with the product!" | |
Elizabeth Walsh (Jackson) | 05/01/2021 |
Verified Buyer | |
"Easy online purchase. Great price and good communication throughout." | |
moira mallon (Dublin) | 05/01/2021 |
Verified Buyer | |
"Love Skatepro. They are fast to shop and the service is impeccable." | |
Martin Beauvais (Toronto) | 05/01/2021 |
Verified Buyer | |
"I found Skatepro extremely efficient and reliable. Also stocks the coolest stunt scooters. My son is thrilled with the quality of his new one." | |
Amanda Roche (Wexford) | 05/01/2021 |
Verified Buyer | |
"Easy as pie" | |
James Cleary (Carrigaline) | 04/01/2021 |
Verified Buyer | |
"Great service, friendly support staff and very accomodating." | |
Oisin Neary (Greystones) | 04/01/2021 |
Verified Buyer | |
"Awesome products, excellent service and shipping, highly recommended!!!!" | |
Duane Krysta (Alberta Beach) | 04/01/2021 |
Verified Buyer | |
"Happy customer, quick delivery will purchase again" | |
Orlaith H. (Newbridge) | 04/01/2021 |
Verified Buyer | |
"Highly recommend, shipped on time and both purchases were exactly what I needed! Great Seller!" | |
Benjamin Alcanter Jr (Overland Park) | 04/01/2021 |
Verified Buyer | |
"Excellent service no issues whatsoever." | |
Paul Duffy Smyth (Dublin) | 04/01/2021 |
Verified Buyer | |
"Easy website to maneuver" | |
Teresa Brown (Fallon) | 04/01/2021 |
Verified Buyer | |
"Fantastic service, accurate order, incredibly fast delivery and skis were packaged extremely well!! Will definitely shop here again!!" | |
Nicole E. (Calgary) | 04/01/2021 |
Verified Buyer | |
"Very Good Service, Quick Delivery" | |
Stephen F. (Dublin 5) | 04/01/2021 |
Verified Buyer | |
"Great service and tracking" | |
Elaine Obrien (Mullingar) | 04/01/2021 |
Verified Buyer | |
"Very good service" | |
Charlotte Daly (Castlemartyr) | 04/01/2021 |
Verified Buyer | |
"Great service, fast & easy. Have recommended to family & friends." | |
Genevieve Kelleher (Enniskeane) | 04/01/2021 |
Verified Buyer | |
"Easy purchase and good quality products!" | |
Shonna A. (Pueblo) | 04/01/2021 |
Verified Buyer | |
"This is my second time shopping on this site because my first time was so successful. Shopping and shipping are a breeze. I love this site." | |
Carrie H. (Towson) | 04/01/2021 |
Verified Buyer | |
"Great" | |
Flo Mc kenna (Clondalkin) | 04/01/2021 |
Verified Buyer | |
"Great prices fast shipping" | |
Kelly Goodman (Atascadero) | 04/01/2021 |
Verified Buyer | |
"100%" | |
Mary Clarke (Longford) | 04/01/2021 |
Verified Buyer | |
"Excellent company." | |
Paul James Kelly (Tullamore) | 04/01/2021 |
Verified Buyer | |
"πππ" | |
Jelena Jelena (cavan co.cavan) | 04/01/2021 |
Verified Buyer | |
"Always a pleasure dealing with skatepro" | |
Ronan McDonnell (Dublin 3) | 04/01/2021 |
Verified Buyer | |
"Amazing customer service, great products" | |
Kenton Kroker (Toronto) | 04/01/2021 |
Verified Buyer | |
"Good, I ordered ahead of time and received them in time for Christmas" | |
Mary Cartiere (Toronto) | 04/01/2021 |
"Very disappointing. Placed order on Nov 28 with delivery to arrive Dec 8. Then on Dec get am email that they did not have my item in stock. Did allow me to upgrade but as of Dec 29 had not arrived and as of Dec 24 was still in Germany (this was a shock as I ordered from a Canadian site). I tried to cancel the order but the SkatePro stopped responding to my emails. Item was deliver messages Dec 31 then on the 2nd the Fed Ex guy came back looking for the package-maybe to return it. I had no idea as SkatePro stopped responding to emails so I kept it and was forced to sell privately at a loss of course. Still, as of Jan 3, nothing from SkatePro Not recommended. Poor communication. Will take your money for items they donβt have. Not cool. Anyway, shop at your own Risk!!" | |
N. Paulet (Steinbach) | 03/01/2021 |
Reply from SkatePro: Hi Nicholas, Thanks for taking the time to write the review. I have looked through your order with us and can see that you had a less than ideal experience. Along with the international shipping delays throughout December, I can see the original delay started with a stock error from us and I apologise for both of these. I would like to contact you personally about the matter to discuss it further. I wish you a happy New Year //Charlie |
Verified Buyer | |
"Very happy with communication speedy replies" | |
Paul Reilly (Belmullet) | 03/01/2021 |
Verified Buyer | |
"Great website for buying skate products and great shipping and tracking" | |
Leon L. (Gorey) | 03/01/2021 |