Reviews of SkatePro
Verified Buyer | |
"Great website for buying skate products and great shipping and tracking" | |
Leon L. (Gorey) | 03/01/2021 |
Verified Buyer | |
"This company is one of the worst I have ever dealt with. We were extremely disappointed with our interactions with this company - in fact this company has charged us for products we have not received and failed to honor discounts for errors in products they sent us. These actions border on/are fraud. We are still owed considerable funds from this company and they do not appear to be responsive to our emails. We will be filing complaints with the Better Business Bureau and the FTC, and are contemplating legal action." | |
Jessica Sommerville (Toronto) | 02/01/2021 |
Reply from SkatePro: Hi Jessica, I am sorry to hear about your bad experience with us. I would like to assure you that for any products that you haven't received and for any discounts offered, they will be refunded to you and honoured asap. I apologies for our response time recently as there has been a high volume of traffic due to Christmas as well as issues with the pandemic. I will be in contact with you to resolve these issues now. //Charlie |
Verified Buyer | |
"Great website and excellent customer service" | |
Jerome De Zanet (Julianstown) | 02/01/2021 |
Verified Buyer | |
"Received on time. I'm very pleased with the product. I highly recommend Skatepro." | |
Geraldine Brooks (Billerica) | 02/01/2021 |
Verified Buyer | |
"Excellent service" | |
Matheau Potter (Carstairs) | 01/01/2021 |
Verified Buyer | |
"Excellent Job, my package arrived 4 days earlier than was expected right at the holidays. Thanks for the speedy service and quality products. Will do business with skate pro again." | |
Justin Whitaker (Madison) | 31/12/2020 |
Verified Buyer | |
"Great website, great selection of skateboards and accessories. Very speedy delivery. Will definately use again" | |
Clare Nally (Athlone) | 31/12/2020 |
Verified Buyer | |
"Great selection of cool skate bits and apparel. speedy delivery our items arrived really quick. will definitely shop again, LOVE stake pro x" | |
Roisin Kenny (Dublin 15) | 31/12/2020 |
Verified Buyer | |
"Thumbs up for my experience with SkatePro." | |
Carrie C. (Edmonton) | 31/12/2020 |
Verified Buyer | |
"Fast delivery, even if the box was broken when it arrived." | |
Edita Brophy (Tramore) | 31/12/2020 |
Verified Buyer | |
"I'm very pleased with the purchases I made from SkatePro. Ordering online can always be a risk but in this case, I was pleasantly surprised with the quality, parts, and build of the skateboard and pads." | |
Joe F. (Chandler) | 31/12/2020 |
Verified Buyer | |
"Great" | |
Elliott Bucks-Reed (Friday Harbor) | 31/12/2020 |
Verified Buyer | |
"Had a great experience with purchasing skates and speaking with the guys at SkatePro. My skates arrived quicker than expected and I also received quick replies from the team while ordering the skates. Overall I had a great shopping experience and would definitely order from them again without hesitation!" | |
Alex L. (Charlotte) | 31/12/2020 |
Verified Buyer | |
"Good service with fast delivery but need improvement in their packaging" | |
Valerie Godard (Kapuskasing) | 31/12/2020 |
Verified Buyer | |
"Just got them!! They are perfect and shipped really fast. Excited to get out there and skate:)" | |
K. Spencer (Tempe) | 30/12/2020 |
Verified Buyer | |
"Great service and fast delivery" | |
Megan Gray (Calgary) | 30/12/2020 |
Verified Buyer | |
"Top notch, i will shop here again." | |
kevin golem (Desert Blume) | 30/12/2020 |
Verified Buyer | |
"SkatePro was great to order from and im glad I found them. The ski's i ordered were shipped right out and I received them in about a week and they came to the USA! Thanks SkatePro for a very positive experience." | |
STEVE CLEMENTS (Litchfield) | 30/12/2020 |
Verified Buyer | |
"Doubled my order by accident, charged my account then told me sorry but I was responsible to send back & pay postage. Will never purchase product from your company again. We ended up giving the extra away to another family member" | |
Dylan Lee (Marion) | 30/12/2020 |
Reply from SkatePro: Hi Dylan, sorry to hear about the experience you had. I would just like to confirm that if there has been a duplicate order, either through the customer or Skatepro then there will always be the possibility to return the product for a full refund. But I am glad to hear that a family member was able to have it 🙂. Have a nice day. //Charlie |
Verified Buyer | |
"Very easy process" | |
beth odden (Saint Paul) | 30/12/2020 |
Verified Buyer | |
"Shipping time was very reasonable considering the product came from out of the country. Had to reach out to customer service with some questions and they were really honest and helpful. Wouldn’t hesitate to do business with again!" | |
Kennen Horton (Norman) | 30/12/2020 |
Verified Buyer | |
"They must have a US warehouse. Easy-peasy process. I'd definitely order from them again." | |
Jennifer Lopez (Santa Fe) | 30/12/2020 |
Verified Buyer | |
"Delivered right on time. Easy check out." | |
Molly M. (Boulder) | 30/12/2020 |
Verified Buyer | |
"Excellent quality products, efficient delivery service and a very satisfied customer as a result ." | |
Freda Walsh (Cork) | 30/12/2020 |
Verified Buyer | |
"Excellent service my son was a very happier boy on Xmas morning thank you" | |
Trish Kelly (Maynooth) | 30/12/2020 |
Verified Buyer | |
"Great would order again" | |
David devine (Dublin) | 30/12/2020 |
Verified Buyer | |
"Great experience. Everything shipped super quick." | |
Kristin Wills (Bend) | 30/12/2020 |
Verified Buyer | |
"Fantastic experience. The fastest shipping in and outside of America. Correct products shipped. 5 stars!" | |
Jessica Lam (Los Altos) | 30/12/2020 |
Verified Buyer | |
"Fast shipment to the USA with tracking of the package. Excellent!" | |
Wilfred V. (Gainesville) | 30/12/2020 |
Verified Buyer | |
"Fast delivery and great service." | |
Liam C. Boyle (Hemmingford) | 30/12/2020 |
Verified Buyer | |
"Excellent they were the only ones who had stock and everything came in a great time frame. Thanks for making my sons Christmas." | |
Jason White (Wasaga Beach) | 30/12/2020 |
Verified Buyer | |
"Perfect gift!" | |
Louisa Fahy (Rush) | 30/12/2020 |
Verified Buyer | |
"Customer service was very helpful and able to answer my questions. The shipping from SkatePro to America was insanely fast! Order placed on 11/1 and received on 11/4. Thank you!" | |
Michael Y. (Bloomfield) | 30/12/2020 |
Verified Buyer | |
"...." | |
kelly alvarado (Philadelphia) | 30/12/2020 |
Verified Buyer | |
"This snow skate is awesome. Customer service is perfect" | |
Rhonna C. (Sandpoint) | 30/12/2020 |
Verified Buyer | |
"This was a seamless online ordering experience. The products were exactly as advertised, the order processing seemed to be almost instantaneous, and the boxes arrived to Canada within a few days in great shape (skis were opened by customs, for whatever reason). This was a great company to deal with." | |
Graham C. (Hamilton) | 30/12/2020 |
Verified Buyer | |
"Great service and super fast delivery even with covid." | |
Livia M. (Bonnyville) | 30/12/2020 |
Verified Buyer | |
"Great service! Excellent product!" | |
Rayna K. (Granard) | 30/12/2020 |
Verified Buyer | |
"I would highly recommend ordering from skate pro" | |
Donna Gregg-Moir (Calgary) | 30/12/2020 |
Verified Buyer | |
"Fast delivery and exactly as described." | |
Rory B. (Portmarnock, Co Dublin) | 30/12/2020 |
Verified Buyer | |
"We thought the scooter was on back order and didn’t expect to get it as quickly as we did. Skatepro really came through and we had it within 10 days. Thank you!" | |
Antonio Sini (West Nyack) | 30/12/2020 |
Verified Buyer | |
"Great experience! I rarely order online and was nervous about such a big purchase but everything turned out awesome. Everything was exactly what I thought, for perfect and showed up exactly when I was quoted." | |
Jill Jordan (devon) | 30/12/2020 |
Verified Buyer | |
"Super easy to shop and all products were received at specified time." | |
D. DuBose (Pittsburg) | 29/12/2020 |
Verified Buyer | |
"This shop has had all the parts that very other shop was sold out of. Very impressed" | |
Bobby Newberry (Kyle) | 29/12/2020 |
Verified Buyer | |
"Swift delivery of great products" | |
F. Mooney (Monasterevin) | 29/12/2020 |
Verified Buyer | |
"Very good. I have never purchased before and was a little unsure with not being able to see the product before purchase, but I was delighted with them and delivery was very quick." | |
Nikki Ormonde (Bray) | 29/12/2020 |
Verified Buyer | |
"Good service,great price" | |
Mariana Lungu (Dublin 22) | 29/12/2020 |
Verified Buyer | |
"Excellent" | |
Clodagh Mulligan (ORAN MORE) | 29/12/2020 |
Verified Buyer | |
"Great place to shop,Great quality Excellent" | |
Paul Martin (Offaly) | 29/12/2020 |
Verified Buyer | |
"Excellent" | |
Michaela M. (Drogheda) | 29/12/2020 |
Verified Buyer | |
"Excellent" | |
Trevor Tansey (Athy) | 29/12/2020 |
Verified Buyer | |
"Easy website to use, order filled and shipped immediately." | |
Vanessa Godin (Maple Ridge) | 29/12/2020 |
Verified Buyer | |
"Very happy with my purchase - quality, delivery and customer service !" | |
Anna Buchumensky (Vaughan) | 29/12/2020 |
Verified Buyer | |
"I ordered a scooter for my 13 year old son. The entire process went so smoothly. The customer service is top notch, they answered all of my questions and helped me put together the perfect scooter. The package came within days and my son couldn't have been happier. The products are top of the line! This will be my go to place for any further purchases!! Thank you SKATEPRO!!!!!" | |
Stephanie Martinez (Santa Fe) | 29/12/2020 |
Verified Buyer | |
"Perfect" | |
Karolina Kalinska (Dublin 24) | 29/12/2020 |
Verified Buyer | |
"Perfect" | |
Brian Devine (Balbriggan) | 29/12/2020 |
Verified Buyer | |
"AWESOME!" | |
Brent M. Kimball (Auburn) | 29/12/2020 |
Verified Buyer | |
"Great service never had a problem" | |
Stephen Morgan (Chelsea) | 29/12/2020 |
Verified Buyer | |
"Very reliable and great quality" | |
Leah Russell (Donaghmede) | 29/12/2020 |
Verified Buyer | |
"Great products. Lovely quality T shirts and my son loved the design on his ripstick. Great customer service!!" | |
Liz Rehmann (rush) | 29/12/2020 |
Verified Buyer | |
"Brilliant website, easy to get around and product is exactly as described" | |
Michelle Kelly (Rathdrum) | 29/12/2020 |
Verified Buyer | |
"Great service. My order was delivered very quick." | |
Katarzyna Koneczna Cardoso (Galway) | 29/12/2020 |
Verified Buyer | |
"Excellent." | |
Constance D. (FPO AA) | 29/12/2020 |
Verified Buyer | |
"Great to shop with" | |
David Brady (Dublin) | 29/12/2020 |
Verified Buyer | |
"Brutal" | |
Monica Menendez Ayala (Alpharetta) | 29/12/2020 |
Verified Buyer | |
"Extremely happy with SkatePro. Both their pricing and shipping of the product was great. I check back on SkatePro for all my snow gears hereon." | |
Muralidharan Raghavan (FREMONT) | 29/12/2020 |
Verified Buyer | |
"Excellent service. Shipped quickly and arrived on time. No delays. No aggravation. No concerns." | |
Howard M. (Rochester) | 29/12/2020 |
Verified Buyer | |
"Fantastic service. Customer service above and beyond expectations." | |
Natalie Defelice (Stamullen) | 29/12/2020 |
Verified Buyer | |
"I love my skates, SkatePro delivered them all the way from Europe in such a short time and they were just perfect. Plus I see Bomba Hache is part of the pro team, so this company must be awesome!" | |
Rachel B. (Los Angeles) | 29/12/2020 |
Verified Buyer | |
"Skates came in before the posted date. I was very happy to see them come in early. Very easy to track where they were in transit. Selection is also great, and was happy to get the ones I wanted" | |
Ruth R. (Denham Springs) | 29/12/2020 |
Verified Buyer | |
"The skate pro team are extremely helpful and delivery was fast and efficient." | |
Catherine L. (Dublin 12) | 29/12/2020 |
Verified Buyer | |
"Great company" | |
James Cartwright (New Port Richey) | 29/12/2020 |
Verified Buyer | |
"In early December I ordered a pair of Madshus Race Pro Classic skis and bindings from SkatePro. Having not been following the developments in the Nordic marketplace for several years, I managed to order a pair of bindings that were incompatible with the skis. A SkatePro rep immediately reached out to me telling me about this and recommended a binding that would work with this ski. It was clear that my boots and current skis were way out of date and I'd now need new boots for these skis as well. Again I got good advice from SkatePro and my order was soon complete and on its way to me. FedEx was something else again. It took them 20 days to finally deliver both packages to me. I have now had a chance to try out my Madshus skis with Rottefella Switch Move bindings with Alpina classic race boots. It's a winning combination and are so nice to ski on and as Madshus advertises, they are "seriously fast". I would not hesitate to order from SkatePro again." | |
Dale H. (Myrnam) | 29/12/2020 |
Verified Buyer | |
"Excellent experience" | |
Kimberly McGrath (Lehi) | 28/12/2020 |
Verified Buyer | |
"My grandson loves it" | |
Priscilla Nichols (Bakersfield) | 28/12/2020 |
Verified Buyer | |
"No issues with product or delivery." | |
Darcy McMahon (Surrey) | 28/12/2020 |
Verified Buyer | |
"Service was excellent - my order was filled, shipped and delivered very quickly." | |
Ruth H. (Ottawa) | 28/12/2020 |
Verified Buyer | |
"Great company. Easy ordering, speedy delivery. Kept me informed every step of the way. Haven’t used the ski boots yet, but wore around house and seem to fit well, are warm, and almost as comfortable as slippers. Very happy!" | |
Phyllis Keely (Longmont) | 28/12/2020 |
Verified Buyer | |
"Great purchase! My son loves the ramp!" | |
Don Jameson (Tulsa) | 28/12/2020 |
Verified Buyer | |
"Good" | |
Grant Vanhee (Rosslare Harbour) | 28/12/2020 |
Verified Buyer | |
"Best purchase I've made i got them for my kids for Christmas and they just love them." | |
Amelia Vivanco (Lodi) | 28/12/2020 |
Verified Buyer | |
"Very Good quality and timely delivery." | |
Alexandra Pereira (Douglas) | 28/12/2020 |
Verified Buyer | |
"Very satisfied with my purchases" | |
Sarah Donnelly (Headford,Galway, Ireland) | 28/12/2020 |
Verified Buyer | |
"got this for my grandson for christmas and he loved it. i was impressed with the packaging and shipping from denmark as well as the price point for what appears to be a great quality skateboard" | |
Jim Hunter (Temperance) | 28/12/2020 |
Verified Buyer | |
"Great price!" | |
David Molohon (Sioux Falls) | 28/12/2020 |
Verified Buyer | |
"Great pole and great price!" | |
Amy Secor (Wevertown) | 28/12/2020 |
Verified Buyer | |
"Great experience and super easy to order!" | |
Lori W. (Reno) | 28/12/2020 |
Verified Buyer | |
"Perfect size!" | |
Carol L Cataldo (Clinton Township) | 28/12/2020 |
Verified Buyer | |
"Super fast shipping to Houston Texas." | |
Steven D. (Cypress) | 28/12/2020 |
Verified Buyer | |
"Great service arrived promptly grandson loved it so I do too. Plenty of notifications of its arrival, arrived I perfect condition . I would order from this company again and recommend this company" | |
Debra k. Spàulding (Waterford) | 28/12/2020 |
Verified Buyer | |
"Recently got the frenzy adult scooter as a gift , brilliant scooter i have ordered a second one for myself , I would highly recommend" | |
Wayne kinsella (Greystones) | 28/12/2020 |
Verified Buyer | |
"Ordering from California and it came very fast no problems. Got multiple emails insuring my package was on its way. Will definitely be ordering from Skatepro now" | |
Rachel Gallardo (Thermal) | 27/12/2020 |
Verified Buyer | |
"I am in the US. I had no idea I was ordering from Denmark. I ordered on Dec 15th and the package shipped out the same day. The package arrived on Dec 23rd. International shipping at Christmas during a pandemic -- I am very pleased with how quickly I received the package. My son is thrilled with the skateboard wheels and the hoodie. Thank you!" | |
J. Moran (Inwood) | 26/12/2020 |
Verified Buyer | |
"Great products and customer service went above and beyond when I had an issue with my order." | |
David Sheldon (North Vancouver) | 25/12/2020 |
Verified Buyer | |
"Ordered a pair of Atomic C9 Skin Tech skis from Skatepro. Transaction was fantastic! Order was delivered a day earlier than scheduled. I will definitely be ordering again in the future!" | |
Andrew Lee (Sherwood Park) | 23/12/2020 |
"Terrible customer service! I ordered A skateboard and never received it ! and when i asked for my order to be canceled they told me that they cant refund my money until FedEx "locates my package" will never order from this company again after they robbed me of my money!" | |
alon salman | 18/12/2020 |
Reply from SkatePro: Thank you for your review. We are really sorry to hear about your experience. We are unable to find any orders linked to this email address in our system but will reach out to you directly to see how we can help you. /Abigail |
Verified Buyer | |
"I recently ordered some cross country skis as nothing is left in stock at local stores due to high demand this year. My skis arrived quite quickly, in perfect condition. They are absolutely stylish, and the perfect size, as per the guidelines recommended on the website. The bindings and camber are precisely the same as my old skis, which is awesome. I am extremely happy with them, and excited to try them out. Now all I need is some fresh snow!" | |
Cheralee von Gunten (Red Deer) | 15/12/2020 |
"EXCELLENT customer service! I was a little nervous ordering at first because of some negative reviews, but those seem to be centered around the beginning of the pandemic when everything was a s***show. I have never bought gear from the EU->USA but the prices were so good I had to give it a try. I ordered a ski setup that was shipped to me within a week and a half (including a US Customs delay). I also accidentally ordered the wrong size ski so I wrote an email to Skatepro asking to correct my mistake and by the time I woke up they had resolved it. My order was sent out quickly, but there was a delay with US Customs over the materials of the ski boots. Fedex reached out to me and I had to fill out some import paperwork and Skatepro took care of the footwear info to get it resolved and everything just showed up at my door in perfect shape. When these issues arose I was able to talk with their customer service dept immediately, and they answered my emails in a very timely fashion." | |
Brendan R. (Brooklyn) | 08/12/2020 |
Verified Buyer | |
"Do NOT order from SkatePro! Many reviews echo my experience. I will update if fixed. FedEx lost my package twice. SkatePro CS is unreachable, unhelpful, and poor quality. They even lie. They don't care about your issues, nor do they have a sense of urgency. They promised to save replacements for me after my package was lost & then SOLD OUT of the items they said they saved. It took a week+ for them to send a replacement, even though this is a common issue. They lost my package twice, & other reviews show lost items and terrible service. They agreed to send my replacement via UPS, because FedEx lost the first one, & then they sent it FedEx again. Then it was lost, AGAIN! I still have not received my items I ordered a month ago. It is impossible to get them on the phone, even during their hours. They keep offering to refund. I have spent hours talking to CS/FedEx, emailing, photographing, tracking. A refund is offensive. I just want the items they accepted my money for a month ago!" | |
Rachel DAgui (Stanford) | 04/12/2020 |
Reply from SkatePro: Hi there, thank you very much for your review. As far as I can see the case, we did our best, to solve this issue for you. Actually there is another replacement on the way up to you. Also a refund has been made to compensate a bit for all the inconveniences - sometimes it's unfortunately out of somebody's hands and things going crazy 😕 I'm more than happy to see, we found a solution with you and I will also email you once more to make sure, everything is perfect now. /Pierre |
Verified Buyer | |
"Yes..!!! Skates arrived in Vegas today & I couldn’t be happier. Great service & even with a slight delay the delivery was still super bloomin’ quick. Just under a week & during Thanksgiving too. Get in..!! You guys ship stuff from Denmark to my front door in the middle of the Vegas desert quicker than most companies inside the U.S. can manage. Bravo.. Can’t wait to try them out & teach my son. I learned to skate in the UK in the early 90’s on quads just like these. Bauer’s back then of course. Added some hockey socks too - the nostalgia is immense. Thank you SKATEPRO for the beautiful quality pair of skates you’ve sent me, but also for making me feel 12 years old again. Cheers 🏴" | |
Jonathan W. (Las Vegas) | 03/12/2020 |