Reviews of SkatePro
Verified Buyer | |
"I'm super happy with everything I ordered and the shipping took less than 1 week to get the west coast in the USA! Would definitely order again and I have referred several people already to come get some skates." | |
Wallis S. (Portland) | 30/11/2020 |
Verified Buyer | |
"Never got my product and sent pictures for them for review in 3 email conversations. The customer service agent I spoke with claimed they never got the mail and had notified me on November 3rd, but the was an email saying that my email request got lost in the system somehow and I had responded with more photo evidence of package tampering. If you live in the United States and had FedEx ship your package will most likely be tampered with, and worst case scenario products will be missing. Skatepro will ignore your request for a refund and even lie to you to get you off the phone. Horrible customer service." | |
Ryo Sakai (San Francisco) | 30/11/2020 |
Reply from SkatePro: Thank you for your review. We are sorry to hear that you had this issue with your order. I have checked our system and have found your email, unfortunately, I cannot find any pictures attached, this can happen when the files are too large, we apologise for this. We will respond to you directly so that we can provide you with a replacement item. /Abigail |
Verified Buyer | |
"I am extremely impressed by both the speedy service and great price. The delivery to the US West Coast from Denmark was faster than from the US East Coast. Highly recommended." | |
Alexander V Potapov (Bellingham) | 28/11/2020 |
Verified Buyer | |
"Easy to order, easy to track and received my order within a week. Awesome!" | |
LEIGH ANNE WALTON (GUELPH) | 27/11/2020 |
Verified Buyer | |
"Superrrrr" | |
ELZBIETA M. P. (Kells) | 24/11/2020 |
Verified Buyer | |
"Love this company and products. I live in New Jersey, USA and my items come in 7 days by FedEx which is great considering the pandemic. When my box arrived open with no skates (the courier couldn't be bothered to explain) but I reached out immediately. Abigail and Mikolaj were incredibly helpful with any and all questions no matter how simple. I was able to get a replacement shipped out quickly without much fuss.The process wasn't too painful at all." | |
Lacy K. (Newark) | 21/11/2020 |
Verified Buyer | |
"Fantastic service! I ordered a pair of skis with bindings to be installed on 11/17/20. They were delivered to Washington State mid day on 11/19/20. That's less than 2 days from Denmark to Washington! Product arrived well packaged. The price was the best available. Excellent web site. Highly recommend." | |
Patrick Barker M.D. (Colville) | 21/11/2020 |
Verified Buyer | |
"great website and amazing delivery" | |
Alan Kavanagh (Co Clare) | 20/11/2020 |
Verified Buyer | |
"Very helpful and knowledgeable using the chat service. This allowed me to instantly correct my order using more suitable products. Delivery was very swift and I will recommend and use again. Thank you" | |
Ben Cosgrave (Dublin) | 19/11/2020 |
Verified Buyer | |
"Perfect skate and fast delivery" | |
Karina G. (Drogheda) | 17/11/2020 |
Verified Buyer | |
"V. reasonable timing considering stretched delivery systems in the COVID era" | |
Hanna K. (Dublin 6) | 17/11/2020 |
Verified Buyer | |
"Delivery took 3 days longer than expected but was sooo worth the wait!" | |
Konstantin Nikolov (Stillorgan) | 17/11/2020 |
Verified Buyer | |
"Very easy transaction and shipped quickly, thanks!" | |
Tom Vozza (Hamilton) | 13/11/2020 |
Verified Buyer | |
"Excellent... Exactly what I wanted!!" | |
Caitriona Corrigan (Bettystown) | 12/11/2020 |
Verified Buyer | |
"Great" | |
Barry Turner (Co Wicklow) | 12/11/2020 |
Verified Buyer | |
"Very smooth experience. Great value and good quality. Very good to deal with. Highly recommended." | |
Gregg Walton (Trim) | 11/11/2020 |
Verified Buyer | |
"awesome" | |
Jennifer C Davie (Quail Valley) | 11/11/2020 |
Verified Buyer | |
"Delivery was good. They kept me well informed as to the status of the skates." | |
Robyn Mooney (Dublin) | 11/11/2020 |
Verified Buyer | |
"Website is easy to navigate and organized, prices are hard to beat, and shipping was fast and on time." | |
D. APANA (San Jose) | 11/11/2020 |
Verified Buyer | |
"I have a very happy son with his new skateboard! Customer service is exceptional!" | |
Isla Mosse (Kilkenny) | 10/11/2020 |
Verified Buyer | |
"Easy to use website, fast and reliable shopping" | |
Abby W. (Madison) | 10/11/2020 |
Verified Buyer | |
"Excellent" | |
Liza McGuinness (Tullamore) | 10/11/2020 |
Verified Buyer | |
"Best online shop ever. Super fast and reliable." | |
Brian noviski (Toronto) | 10/11/2020 |
Verified Buyer | |
"Like another review here, I had the same experience, I thought I was ordering from an Irish company (as the number listed when you google it is an Irish number) and I was surprised when I received tracking updates to see product was in fact coming from Denmark...Likewise there was no issue with the delivery which was timely and nothing against Denmark, but I was trying to shop Irish" | |
Geraldine de Brit (Dublin 13) | 10/11/2020 |
Verified Buyer | |
"Great service. Quick delivery" | |
Margaret O'Connor (Dublin 18) | 09/11/2020 |
Verified Buyer | |
"Great product, highest quality!!!" | |
Ewa C. (Ballincollig) | 09/11/2020 |
Verified Buyer | |
"Was great feom start to finish!" | |
Juliet Joubert (Hendersonville) | 06/11/2020 |
Verified Buyer | |
"I will definitely shop with skatepro again." | |
Robert Vela (Carlsbad) | 06/11/2020 |
Verified Buyer | |
"Great service, usually pretty fast service. The few times I have had shipping issues (problems with mail service not SKATPRO) SkatePro has always been prompt to remedy the situation or refund when necessary. Great customer service." | |
Hannah H. (Mankato) | 05/11/2020 |
Verified Buyer | |
"Great product and fast delivery. Would buy from skate pro again" | |
Alison Tighe (Howth) | 05/11/2020 |
Verified Buyer | |
"Great to deal with , very good service ." | |
Marie lonergan (Newcastle clonmel co tipperary) | 05/11/2020 |
Verified Buyer | |
"Exellent and fast shipping beyond satisfied thank you" | |
Phillip D Aguilar (Simi Valley) | 05/11/2020 |
Verified Buyer | |
"A great starter board and took all the advise on Skatepto site" | |
Claire F. (Clonmel) | 04/11/2020 |
Verified Buyer | |
"Amazing! Item was actually delivered very quick. Definitely going to purchase more items here in the future. 2 thumbs up!" | |
Edrik Bautista (Toronto) | 04/11/2020 |
Verified Buyer | |
"Easy to deal with, straight forward process, good value for money" | |
Colette Cunningham (Kilmacthomas) | 03/11/2020 |
Verified Buyer | |
"Took 2 weeks to arrive when it said it would take 4 days and bad customer service" | |
Alanna De Courcey (Crosshaven) | 03/11/2020 |
Reply from SkatePro: Hi Alanna, Thank you for taking the time to write the review. I am very sorry that it did not arrive on time, we are trying to do our best, however, deliveries to Ireland can be delayed to the pandemic. Please do not hesitate to contact us if you have any questions /Vesta |
Verified Buyer | |
"Great selection of products available and delivery times are not too bad." | |
Sean O'Halloran (Limerick) | 03/11/2020 |
Verified Buyer | |
"Amazing company. I asked a question through email and they quickly responded with thorough and helpful answers. Would recommend." | |
CHRISTOPHER B. (Berthoud) | 02/11/2020 |
Verified Buyer | |
"Fast delivery amazing selection great quality products!" | |
Michael Cook (Salisbury Mills) | 02/11/2020 |
Verified Buyer | |
"Excellent shipping time to the US. Very happy." | |
Edward O. (Brooklyn) | 02/11/2020 |
Verified Buyer | |
"I will just say that I thought I was ordering from Ireland since the website is .ie - a lesson learned on my end as the items were shipped from Belgium via UK to Ireland. The service was great and I can't fault that at all - I just thought I was shopping Irish." | |
Claire Donnelly (Dublin 24) | 02/11/2020 |
Reply from SkatePro: Hi Claire, Thank you for taking the time to write a review😊 We are a Danish company, we are not trying to hide that and you can find all the information about the company under the section About us and Company info at the bottom of the page. We have many websites in different domains and different languages. Some of our products are being sent out of our warehouse in Belgium. I am sorry about the confusion. 😕 /Vesta |
Verified Buyer | |
"Great,fast servise !!!!" | |
Sanita Karpineca (Dublin 13) | 01/11/2020 |
Verified Buyer | |
"Late delivery as it was a gift I'm not too happy. Who knows when it will arrive? And yes I get you do not guarantee the delivery date but maybe try explain your sending from Brussels on a. ie website." | |
Eric m. (wexford) | 30/10/2020 |
Reply from SkatePro: Hi Eric, Thank you for taking the time to write a review. Unfortunately, due to a situation in Ireland, the package may delay. I am truly sorry about this. 😕 /Vesta |
Verified Buyer | |
"Great" | |
michael levitt (Oceanside) | 29/10/2020 |
Verified Buyer | |
"Amazing" | |
IVAN C HENAO FIGUEREDO (Marion) | 29/10/2020 |
Verified Buyer | |
"Excellent service from SkatePro. Scooter arrived in a few days. It is packaged and handy for us to hide away until Christmas." | |
Sorcha Mccoy (Dublin 18) | 27/10/2020 |
Verified Buyer | |
"Skatepro is my #1 place for inline skating, roller skiing and X-country skiing outdoors." | |
Richard Pickens-Freites (Ann Arbor) | 27/10/2020 |
Verified Buyer | |
"Awesome company! Ships quick and very communicative. Messages you when shipped and keeps up to make sure you’re happy!" | |
Bryce Mercier (Simi Valley) | 27/10/2020 |
Verified Buyer | |
"Love it!!!" | |
Vanessa Palafox (Laredo) | 27/10/2020 |
Verified Buyer | |
"Great service" | |
Jonathan East (Pocomoke City) | 26/10/2020 |
Verified Buyer | |
"Great company" | |
joseph Mccoy (Lawton) | 26/10/2020 |
Verified Buyer | |
"Very good online shop" | |
Grażyna Rekosiewicz (Portlaoise) | 26/10/2020 |
Verified Buyer | |
"Good company. Fast delivery..." | |
Wilmot George (Whitchurch-Stouffville) | 26/10/2020 |
Verified Buyer | |
"Super great company.Highly recommend.A must for bmx tires." | |
Ian Vaughan (Spring Grove) | 25/10/2020 |
Verified Buyer | |
"Amazing" | |
Parisah Jesus (San Andreas) | 25/10/2020 |
Verified Buyer | |
"Very fast delivery of my skates so 5/5 would recommend!" | |
Erin A. (AUSTIN) | 24/10/2020 |
Verified Buyer | |
"Super happy with my new board. Delivery was fast too." | |
Sabrina De Leon (Whittier) | 23/10/2020 |
Verified Buyer | |
"❤️🔥" | |
Zayra Hernandez Hernandez (San Juan) | 23/10/2020 |
Verified Buyer | |
"I ordered a size 8 and was so glad I did. I LOVEEE these skates, seriously. I was a little scared at first but they are perfect for me. They actually came earlier than expected." | |
Chezney Wright (Columbia) | 22/10/2020 |
Verified Buyer | |
"Easy transaction experience, would buy again :)" | |
L. Martinez (Anaheim) | 21/10/2020 |
Verified Buyer | |
"Absolutely fantastic Service and delivery , highly recommend" | |
Siobhan O Boyle (Collooney) | 21/10/2020 |
Verified Buyer | |
"Excellent company. Products arrived super quick, excellent prices and excellent communication. Will definitely buy again." | |
N. Starling (Summerside) | 20/10/2020 |
Verified Buyer | |
"Excellent service from order to delivery all in order and 9 yr old delighted, thank you" | |
Sarah McCreddin (Naas) | 20/10/2020 |
Verified Buyer | |
"perfect! i was worried that it would take a long time to ship and deliver because it came overseas (i live in pennsylvania in the states) but my products arrived in just about a week or so with standard shipping. packaging was great, pricing was great, definitely will shop again in the future." | |
Jay R. (Altoona) | 20/10/2020 |
Verified Buyer | |
"4-1/2 stars. Mistakes happen. How mistakes are handled is everything. SkatePro did a very good job after they shipped my order as complete but with the major item missing. A few emails and photos later the item was shipped to me. Excellent customer service." | |
Ken S. (Port Townsend) | 20/10/2020 |
Reply from SkatePro: Thank you Ken, that is so kind of you 😊. We try really hard to make things run as smoothly as possible and we do everything we can to fix mistakes if they happen. /Abigail |
Verified Buyer | |
"My experience as far as ordering and receiving my product was good, I just did not get what I wanted. My ski sleeve is much too small for my ski and therefore completely unusable. Because it is from a different country, I do not want to go through the hassle of returning it, so my loss all around." | |
Joy Thomson (Ottawa) | 20/10/2020 |
Reply from SkatePro: Hi Joy, We are very sorry to hear about your experience with us 😕 We are going to contact you right away in order to understand what ha happened and find a solution for you! Annabelle |
Verified Buyer | |
"Great site ! Speedy service" | |
Lisa cotter (Midleton) | 19/10/2020 |
Verified Buyer | |
"Super product . Fast delivery" | |
Mairead Kirwan (SLANE) | 19/10/2020 |
Verified Buyer | |
"Great customer service, fast shipping, and great deals. Will definitely be ordering more from them." | |
Artur Luckhaus (Kila) | 19/10/2020 |
Verified Buyer | |
"Easy with lots of options" | |
Luis Ruiz (Hollywood) | 18/10/2020 |
Verified Buyer | |
"Terrible service. Bad communication. Wont be buying here again" | |
Tom o Brien (galway) | 16/10/2020 |
Reply from SkatePro: Thank you for your review. We are sorry that you feel this way about your experience. Reading through our notes I can see that there were some delays with the delivery and that we contacted the delivery company on your behalf and arranged for your parcel to be with you the next day. /Abigail |
Verified Buyer | |
"They are not a candian company if your looking to support your country. You will have to pay duty taxes on your shipment. They are from Denmark Germany. Products are good though👍" | |
Darren Clark (Woodstock) | 16/10/2020 |
Reply from SkatePro: We are sorry if it wasn't clear in the checkout and terms when purchasing. The items are sold and shipped from Denmark, and you don't pay any Danish taxes. But when you import goods to Canada with a higher value than $20, Canada charges you taxes on the product. We are however happy to hear that you had a good experience with our products 😊 Annabelle |
Verified Buyer | |
"Bought the green Enuff Skully for my son on his 8th birthday as his first board. I live in the US and it took just over 3 weeks to arrive. The box was beat to death when it arrived, but no damage had occurred. The board itself was worth every penny. Excellent materials. The colors and graphics pictured are true.. Nice metal trucks that will long outlive the deck itself. This smaller size is perfect for my son and was darn near impossible to find in the US without paying $100. He has much more control than his friends do on their larger boards. He was able to Ollie within the first week. Recommend the 7.25 board length to everyone 9 or younger for a first board. I would purchase this complete skate again and have recommended it to many parents at the skate park who ask where I got it. Oh, by the way, my son absolutely loved it! Best gift ever. Just ask him. Well done Skatepro for delivering a quality product at an affordable price and for making me the coolest dad on the planet." | |
Jared Grimshaw (Ogden) | 15/10/2020 |
Verified Buyer | |
"Dealing with UPS was an absolutely nightmare!! I purchased from Canada and although the SkatePro staff were amazing and very responsive; however, it was ultimately out of their hands when UPS lost my package numerous times (At one point, I was told my order was in USA, Germany, Denmark, AND Canada simultaneously). Also when I received my package (much later) one side was completely soaked, to the point the box was actually disintegrating when I opened it. I checked the skate for damage.. I *believe* they were fine since the side of the box that had the water damage had the skates that were inside plastic bags (had it been the other side, my USD Aeons would have suffered as they were packaged in linen bags. Again, I understand this is a UPS problem primarily, however I just wanted to sure this experience with everyone. The SkatePro staff helped as much as they could. If you can get FedEx and not UPS for delivery, I would reccomend" | |
Maria K. (PENHOLD) | 14/10/2020 |
Verified Buyer | |
"Not a Canadian Company as thought as a .ca website and what not. I did not know till I got a bill for Duty that the item was not in Canada. Very disappointed but was too late to cancel and buy local. Plus the skates arrives almost a week after they were supposed to arrive. And to Boot I paid the UPS Shipping online when I got the bill and the delivery guy wanted More Money :o I had to make him call the head office for proof I paid the bill because when they give you a paid receipt they do not give the confirmation number the delivery guy is looking for." | |
Donna Viel (BLIND RIVER) | 14/10/2020 |
Reply from SkatePro: We apologize if this wasn't clear in the checkout and terms when purchasing. The items are sold and shipped from Denmark, and you don't pay any Danish taxes. However, when importing goods to Canada with a higher value than $20, Canada charges you taxes on the product. The shipping is still free, it's just the Canadian post who is collecting the taxes. So we can't reimburse you for the taxes, as they are paid to your government. We are sorry about this and hope you will still get to enjoy your skates. Annabelle |
Verified Buyer | |
"Thank you! Quality product and quick shipping!" | |
Penny Hill (Camarillo) | 14/10/2020 |
Verified Buyer | |
"Great inventory, fast shipping. Very satisfied with this company!" | |
Kim Willer (Grand Island) | 14/10/2020 |
Verified Buyer | |
"Skate pro was great, updated my shipping info immediately. The arrival date was pushed back, but due to UPS not Skatepro. I’d definitely purchase from them again." | |
Allison Colaianni (Glendale) | 13/10/2020 |
Verified Buyer | |
"Really good. Thanks" | |
P. Keane (Dublin) | 13/10/2020 |
Verified Buyer | |
"Size was big" | |
Claudia Bass (San Antonio) | 13/10/2020 |
Reply from SkatePro: We have contacted you regarding the size of the skates you purchased in order to find a solution for you 😊 Looking forward to reading your answer! Annabelle |
Verified Buyer | |
"Amazing company ! Fast delivery ! I'll be ordering again." | |
Catrice Mott (Edgard) | 13/10/2020 |
Verified Buyer | |
"Super quick shipping and great communication. A pleasure to deal with this company." | |
Tracy B. (Falmouth) | 13/10/2020 |
Verified Buyer | |
"Excellent" | |
Laila E. (Modesto) | 13/10/2020 |
Verified Buyer | |
"Great company to work with and shipping to the US was faster than expected!" | |
Josh Sordelet (Welches) | 13/10/2020 |
Verified Buyer | |
"The product is excellent. Jus a little dissapointed since can't shipped directly to my home in Puerto Rico. I have to send them to Texas to my sisters' house so she can ship them to me. For that reason the shipping coste was almost half of the skates cost." | |
S. Leon (Mayaguez) | 13/10/2020 |
Reply from SkatePro: We are glad to hear that you enjoyed your experience with your items. We are working hard to expand our delivery zone and will hopefully soon be able to ship to Puerto Rico! Annabelle 😊 |
Verified Buyer | |
"I haven’t received my package yet and no one even reached out to give me any updates it’s been almost a month time now and was a gift I was really looking forward to giving someone not cool" | |
C. Hackett (Leominster) | 12/10/2020 |
Reply from SkatePro: Hi Cayce, Thank you for taking the time to write a review😊 I am really sorry about your experience😟 I can see that my colleague has contacted you regarding this and offered a full refund. Please check your email inbox so we can resolve this matter for you. /Vesta |
Verified Buyer | |
"very good service! the people working in the support (Pierre) are very attentive and my delivery arrived the day before the promised !!! excellent job skatepro !!!!! Just a friend from Florida!" | |
eurides amaral (Bradenton) | 09/10/2020 |
Verified Buyer | |
"Skate Pro was very fast with my shipment." | |
Tyra Hodge (Davie) | 09/10/2020 |
Verified Buyer | |
"My grandsons loves it, I love the great service and great prices" | |
Jakaree glover (Stockton) | 09/10/2020 |
Verified Buyer | |
"Solid service!!! Will buy from here again!!" | |
Devon S. (Kamloops) | 07/10/2020 |
Verified Buyer | |
"Top class on every level. From navigating through the site, the product range, to the quick delivery." | |
Ivan Barrett (Ballincollig) | 07/10/2020 |
Verified Buyer | |
"Great service" | |
Rowan William's Huber (Skibbereen) | 07/10/2020 |
Verified Buyer | |
"Great experience. Shipping was as advertised. All well done." | |
Michael W. (Yorktown) | 07/10/2020 |
Verified Buyer | |
"I wanna say I'm in love with my Rio roller skates. I couldn't be more happier with them. And they shilling muah! Was so fast so perfect. The package was so adorable. I couldn't be more happier with my purchase. And the fact after I order my skates I order my gear too and they came before my skates so I'm a very happy customer and will be returning to skatepro. Thank you thank you so so much. By the way my skates fit me so perfect. !!!!" | |
Ashley Bryner (Rosedale) | 06/10/2020 |
Verified Buyer | |
"Just received the F2R wheel on time with Fedex in NYC. Thank you!" | |
Patrick D. V. D. R. (Brooklyn) | 03/10/2020 |
Verified Buyer | |
"I received the wrong board and upon arrival the packaging was torn to shreds at each end of the box and holes in the middle. The skate was practically falling out. I'm surprised the skate tool didn't fall out of the box. I contacted SKATEPRO about it and after a quick response, they said they would look into it. I sent pictures and I now have not heard back from them in two weeks. Horrible experience with this company." | |
Cory Harris (Saint John) | 02/10/2020 |
Reply from SkatePro: Hi Cory, Thank you for taking the time to write the review!😊 I can see that we have contacted you regarding this and placed an offer for you. Please check your email inbox so we can resolve this situation for you. /Vesta |
Verified Buyer | |
"Great service, Shipment arrived all the way to Costa Rica." | |
Jeffrey Baltodano Garcia (Doral) | 30/09/2020 |
Verified Buyer | |
"A+ anyone looking to buy look no further, I will defiantly recommend all my friends this site for future purchases." | |
Mcclary Letran (Chula Vista) | 30/09/2020 |
Verified Buyer | |
"It took a little while to get here but no complaints other than that." | |
Emily Beall (Clute) | 30/09/2020 |
Verified Buyer | |
"As I'm new in skating, I look for the best store to buy what I need. Skatepro lived to my expectations. Great prices and fast shipments. The most important of all is customer service. They help me with questions and small issues in one order. They have my complete trust for future purchases. Can't wait what new product they will release for me to purchase." | |
Carlos Pinero Pabon (Middletown) | 29/09/2020 |