Reviews of SkatePro
Verified Buyer | |
"Good" | |
Cindy N. (Menlo Park) | 12/08/2020 |
Verified Buyer | |
"Bought two completes off this site now and both were delivered in good condition. Can't really fault Skatepro it's a great service with great products." | |
Ferghal Mernagh (Athy) | 12/08/2020 |
Verified Buyer | |
"ive ordered from Skatepro before, excellent products and site is easy to use." | |
Michael Kruk (Portlaoise) | 11/08/2020 |
Verified Buyer | |
"Excellent" | |
Ashley smith (Niagara falls) | 11/08/2020 |
Verified Buyer | |
"Ordering with SkatePro was super easy. The website was easy to navigate and everything was clear. They shipped super fast - I've never received an order from overseas so quickly!" | |
Kelly M. (Castle Rock) | 11/08/2020 |
Verified Buyer | |
"Great service I wanted to add something to an order and they were very easy to call and follow up" | |
Adam Shaw (Dublin) | 11/08/2020 |
Verified Buyer | |
"Very streamlined online system. The shoe size guide was obvious on the website and had all necessary info. I was amazed at the shipping speed! I am in the LA area in California and Nothing was available in the states. I ordered and received these from across the world within one week. No damage and thankfully the size I ordered worked out! Thank you, guys" | |
Jane K. (Long Beach) | 11/08/2020 |
Verified Buyer | |
"Site was easy to manage and ordering was easy. Skates delivered ontime." | |
Matt Malone (Huntington Beach) | 11/08/2020 |
Verified Buyer | |
"🔥🔥🔥" | |
Jose Mora (Miami) | 11/08/2020 |
Verified Buyer | |
"Good" | |
Jeffery J Hildebrandt (Sacramento) | 11/08/2020 |
Verified Buyer | |
"Couldn’t be happier, product arrived very quickly despite living in the US. 100% satisfied" | |
Tristan McGaughey (McKinney) | 10/08/2020 |
Verified Buyer | |
"Customer service is really hard to get in contact with. I emailed and called several times." | |
Brandy Maria Castillo (Lakewood) | 10/08/2020 |
Reply from SkatePro: Hey there, I am very sorry that you are experiencing a difficult time in reaching us at present. We do our utmost to reply to all our customers, as speedily as possible. However, as you can imagine it has been a very busy time for online retailers including ourselves. You can respond to the email I have sent you and we can discuss your query in detail. Once again apologies for the delay in responding. All the best / Sean |
Verified Buyer | |
"I'm very disappointed with your company!" | |
Ryan Melter (Ballwin) | 10/08/2020 |
Reply from SkatePro: Thank you for your review, I am really happy that you send us an email and we were able to help you as soon as we could. If you have any other questions please don't hesitate to contact us again. //Yas |
Verified Buyer | |
"Excelent" | |
Vadim Ivanov (Dublin) | 10/08/2020 |
Verified Buyer | |
"Was very happy at how fast I got my purchase. Got it faster then when I order from the U.S. Always takes a month, and they are just the next country over, even with expedited shipping. Skate Pro, was less then 2 weeks. Will always take a look at them first, if they have something I need just cause the shipping is faster." | |
F. Morin (Ile-Perrot) | 10/08/2020 |
Verified Buyer | |
"Love." | |
Anais Maljan (Chicago) | 09/08/2020 |
Verified Buyer | |
"Wow! Fast shipping it came only a few days after I ordered my skates! And I love the quality of them, they shipped very nicely in top condition and I’m so happy with my purchase! I had such a hard time finding roller skates since they all seemed to be sold out everywhere but skatepro came in clutch. I was worried it would take a bit to send here to the US but with the additional shipping charge, I’m glad it was prioritized and shipped so quickly they even sent me a text to keep me updated! Overall so happy with my purchase of my very cute roller skates! Thank you skatepro!" | |
Sandra Umandal (Reseda) | 08/08/2020 |
Verified Buyer | |
"Customer service was great. I had a few questions and an item to return and it was all taken care of. Had no worries or hassles. And the shipping was fast too!" | |
Jared H. (Tiffin) | 07/08/2020 |
Verified Buyer | |
"Easy to find the items I wanted and shipped quickly." | |
Dustin Jetmore (Phoenix) | 06/08/2020 |
Verified Buyer | |
"Great experience. Fast shipping. Great products I’m very pleased." | |
Monique Jennings (Charlotte) | 05/08/2020 |
Verified Buyer | |
"Great skate shop. Quick shipping" | |
Josh Harbison (Denver) | 05/08/2020 |
Verified Buyer | |
"My experience was great. Quick shipping." | |
Sonja Burks (Anchorage) | 04/08/2020 |
Verified Buyer | |
"Good products, price and quick reliable shipping!" | |
Rob G. (Geneva) | 04/08/2020 |
Verified Buyer | |
"My order was delivered quickly and had no issues. I will definitely order from SkatePro again!" | |
John J. (Voorhees) | 04/08/2020 |
Verified Buyer | |
"No issues." | |
Rachael Jayne Levitan (Port Angeles) | 03/08/2020 |
Verified Buyer | |
"Overall pleased with the purchasing, competitive pricing and the speed of delivery. Difficulty with returns- the first pair I order didn’t fit. The return process was tricky and I thought paying for the shipping label was too high. It was not clear where to purchase it and instructions on how to get it after I purchased. In the end it all worked out. But waiting for a response to my emailing and calling SkatePro was long and annoying. QUALITY- NOT AT ALL PLEASED WITH the quality is the product I received. The stitching on the tongue of the boot is undone and the cushion is exposed. There are string of thread all along the boot and looks like someone stopped sewing the boot. The size was also off from what was advertised. The skates squeak as well and I’m hoping they don’t just fall apart, it’s very unsettling." | |
Halle H. (Georgetown) | 02/08/2020 |
Reply from SkatePro: Hi Halle, Thanks for your review. Unfortunately, the corona situation altered our usual response time, making it slower. Now we are back to our standards. I apologize for the tricky experience with the return, I passed the feedback to my colleagues and we are working on a solution to make it easier and more simple for our customers. :) /Filippo |
Verified Buyer | |
"Great" | |
Del Roger Moore (Tucson) | 02/08/2020 |
Verified Buyer | |
"The people creating the shipping label could not do their job right and typed my address completely wrong which caused a DELAY! NOW UPS IS LATE ON DELIVERING MY PACKAGE 3 TIMES! BECAUSE OF THE ADDRESS ERROR, THEN THEY CANT FIND MY PACKAGE, THEN LYING TO ME SAYING MY PACKAGE WAS DELIVERED THEN SAYING IT'S AT THE FACILITY AND IT WILL BE DELIVERED NEXT WEEK WHEN I WAS PROMISED TODAY. I WANT A REFUND ON SHIPPING. NOBODY ANSWERS MY EMAILS FROM THE COMPANY. SUCH HORRIBLE SERVICE! IF THEY HAD JUST TYPE MY ADDRESS CORRECTLY I WOULDNT BE IN THIS SITUATION. I DEMAND A REFUND ON SHIPPING." | |
S. Gomez (Harbor City) | 01/08/2020 |
Reply from SkatePro: Hi Shelby, thanks for your feedback and sorry for the confusion about the payments. I can see we have already contacted you to clear up the situation and explain what has happened. If you wish to call us, the opening hours are 9.00 - 17.00 CET. /Charlie |
Verified Buyer | |
"Ordered Chaya melrose skater for the Wife, loved the color/ quality Of the skates, was impressed with the Fast Service and delivery to New York , just today i placed my second order with Skatepro, rollerblades for me !" | |
Sebastian DiSalvo (Commack) | 01/08/2020 |
"You’re my boy victor let’s go 🤘lol" | |
Brandon Wyzykowski (Old Saybrook) | 31/07/2020 |
Verified Buyer | |
"Easy, quick and effective" | |
Tammy sisson (Lindsay) | 30/07/2020 |
Verified Buyer | |
"Negative return experience. Website advertises 365 days return, states that only certain items cannot be returned, and only in the fine print does it say that at their discretion they will assign a depreciation value to items returned. I wore my skates twice, decided that they did not fit well, and sent back. I was then informed that 40% of the value would be deducted. With return shipping, etc. it seems I just wasted $70 on this whole process. What a waste." | |
Caitlin P. (cambridge) | 29/07/2020 |
Reply from SkatePro: Hi Caitlin, Thanks for your review. Our return policy does not cover used products, that's why it was applied a reduction. We usually advise our customers to try their skates on in the house for 30 minutes to see whether they feel comfortable before venturing outside and using them. Let me know if I can help you further! /Filippo |
Verified Buyer | |
"Your website had great descriptions of the scooters. It was easy to find the right scooter for my five year old." | |
Erick M. Bell (Lewiston) | 29/07/2020 |
Verified Buyer | |
"Prompt, courteous, good selection. Items arrived in good shape." | |
Les Matz (Anchorage) | 28/07/2020 |
Verified Buyer | |
"No problems at at." | |
Jose Cervantes (Orange) | 28/07/2020 |
Verified Buyer | |
"Fast shipping. Happy with my purchase." | |
Autumn B. (Meridian) | 28/07/2020 |
Verified Buyer | |
"Great! Easy returns and fast delivery!" | |
Franklin Hernandez (Vallejo) | 28/07/2020 |
Verified Buyer | |
"Very efficient with returns. The skates are being enjoyed by my daughter, which is quite helpful during our COVID-19 stay at home order." | |
Sheri W. (Philadelphia) | 28/07/2020 |
Verified Buyer | |
"It was so easy to shop! The sizing charts are a bit confusing, but I found what I needed and my products got to the US quickly." | |
Arriel V. (Brooklyn) | 28/07/2020 |
Verified Buyer | |
"no issues to report, products were easy to find and payment was straightforward." | |
Maria Pirotte (Chicago) | 28/07/2020 |
Verified Buyer | |
"I roller skate and long board. You guys have it all. much love" | |
Hannah Jones (Charlottesville) | 27/07/2020 |
Verified Buyer | |
"Product excellent and very satisfied with quality. However delivery service very disappointed with and would recommend using a different delivery company as my child's order was sitting in their depot for a couple of days and probably still would be only I had Skatepro chase it up" | |
Niall O Donovan (Killarney) | 27/07/2020 |
Reply from SkatePro: Hey, that's great to hear you found the products to be a good standard! That's what we aim for at Skatepro. I apologise for the delay in the order. The courier companies have been under massive pressure due to the effects of Covid 19 but they are getting back on track now 😊 /Charlie |
Verified Buyer | |
"SkatePro is an awesome shop, regardless of your location around the world. My order was shipped same day, took an extra day from UPS because of COVID, but they delivered on a great product at a great price. Very Satisfied." | |
Rodney Buddy Kenjura (Fulton) | 26/07/2020 |
Verified Buyer | |
"Will definitely be buying from here again. Super fast shipping! I was honestly super shocked on how fast the shows got here, and they came from a whole other country! I really enjoyed my experience shopping from here." | |
Amber N. R. (Lodi) | 24/07/2020 |
Verified Buyer | |
"Skatepro is terrible to deal with, not clear that shipping was from Europe, the products were completely unsatisfactory and it costs a fortune to return them. Avoid this place from North America." | |
Glenn Kuly (Hamilton) | 23/07/2020 |
Reply from SkatePro: Thank you for your feedback and I'm sorry for the misunderstanding of our shipping location. Although we are far away, we do our best get the products to you as fast and safely as possible. I can see your order arrived within 4 working days which is always our aim. If you have any troubles with the returns, please let me know 🙂. /Charlie |
Verified Buyer | |
"Excellent online store. Fast shipping!!" | |
Carl Perry (Riverview) | 23/07/2020 |
Verified Buyer | |
"My Skates shiped All the way from Denmark to Niagara Falls, NY in less than a week! Thats impressive!!" | |
Anthony Sarratori (Niagara Falls) | 23/07/2020 |
Verified Buyer | |
"I love my new skateboard! It came two days early, i'm really happy would recommend :) thank you" | |
Grace Fannon (Galway) | 22/07/2020 |
Verified Buyer | |
"Nice board quality." | |
Eric Lottsfeldt (Seattle) | 22/07/2020 |
Verified Buyer | |
"love this company and teamwork. I recommend to friends when they're looking to the new inline-skates. one thing that I dont really get used to it, is that the returning process. I have one return and order the return label. I dont know how it works. maybe come in the mail or email. I have to wait and see. since they are 365 days return policy." | |
T. Singard (San Jose) | 21/07/2020 |
Verified Buyer | |
"Excellent. Super easy and quick." | |
Bailey Norton (Valley Village) | 21/07/2020 |
Verified Buyer | |
"The roller blade brake pads were delivered quickly but when I realized they didn't fit my skate and ordered the return label that is when this company showed it's true colors. They still have my money and I don't have the return label I paid for and I haven't heard from anybody and it's been two weeks. It is sad because now that I know i cannot find a brake for my old inline skates I would like to order a new pair from skatepro is one of the few companies that have any nowadays, but they have lost my trust. :(" | |
John Ryan (Victoria) | 21/07/2020 |
Reply from SkatePro: Thank you for your review, I am sorry to hear that you did not receive your return label. It seems we were a bit delayed with your one but we have sent it to you now. Really sorry for the delay! /Abigail |
Verified Buyer | |
"Great company. Fast delivery" | |
Bruce D Oakes (Henrietta) | 21/07/2020 |
Verified Buyer | |
"Sometimes buying online can be stressful because of sizing and an inability to confirm that the product is quality. I took a chance and I was happily surprised. The delivery wasn’t too long (Texas, USA). I’m a new skater so I don’t know much about this in general and I really thought their YouTube channel was helpful. I love everything I purchased and as I improve I will probably be getting my replacements form skatepro. Why not stick with a safe bet, right? I used mondopoint for the sizing btw." | |
Katherine O. (Coppell) | 21/07/2020 |
Verified Buyer | |
"Recommanded" | |
Robert Domokos (Clongriffin) | 21/07/2020 |
Verified Buyer | |
"Satisfied customer" | |
Yanelly Q. (Flushing) | 21/07/2020 |
Verified Buyer | |
"Satisfied customer!!" | |
Gabriela Gonzalez (Bronx) | 20/07/2020 |
Verified Buyer | |
"Great company, great prices, excellent customer service." | |
Mollie Murnane (Somerville) | 20/07/2020 |
Verified Buyer | |
"Great shipping with some great products." | |
Felix Gonzalez (Needville) | 20/07/2020 |
Verified Buyer | |
"Great service and item shipped out very quickly. Their skates are reasonably priced as well so will definitely shop here again" | |
Emily J. (Los Angeles) | 20/07/2020 |
Verified Buyer | |
"Easy to navigate website, very helpful reviews and description. Up-to-date and helpful news letter with prompt delivery. Would highly recommend to all friends" | |
Hugo Wells (Tralee) | 20/07/2020 |
Verified Buyer | |
"I done searching for prices and quality. This is my skate store!! Love it!!" | |
Ruth Garcia (Bedford) | 20/07/2020 |
Verified Buyer | |
"I was pleased with the packaging and shipping time." | |
Bianca J. (Brockton) | 20/07/2020 |
Verified Buyer | |
"Quick shipping and easy to track. Reasonable pricing and they have everything you need to get started or continue to build your equipment collection." | |
Nicole Adams (Oakland) | 20/07/2020 |
Verified Buyer | |
"Despatch was prompt, and GLS delivered it within a week, despite the global pandemic." | |
Kai Fic (Navan) | 20/07/2020 |
Verified Buyer | |
"Good" | |
Andrew Farry (Roscommon) | 20/07/2020 |
Verified Buyer | |
"The whole process was great, easy purchase, keep you informed, and fast shipping." | |
Denise Reeves (Cumming) | 20/07/2020 |
Verified Buyer | |
"Everything went smoothly" | |
Patrick D. (Brighton) | 20/07/2020 |
Verified Buyer | |
"all was good so far" | |
Elizabeth Williams (Wood River) | 19/07/2020 |
Verified Buyer | |
"Great experience! Received order quickly and was very happy with my purchase!" | |
Elizabeth Miller (Reading) | 19/07/2020 |
Verified Buyer | |
"I received my skates promptly within 1 week of ordering. As per previous reviews. I ordered 1 size larger. I love my skates and they are good quality. I would definitely order from Skatepro again." | |
Ania Anderson (Long Beach) | 18/07/2020 |
Verified Buyer | |
"Delivery time was great, even during lockdown. Skates are perfect!" | |
Sara A. B. (Dublin) | 18/07/2020 |
Verified Buyer | |
"Arrived super fast! Appreciate the user friendly website!" | |
Kelly Cox (Baytown) | 18/07/2020 |
Verified Buyer | |
"I was very surprised that they shipped it out the same day I placed my order and the shipping was super quick! Packaging was well sealed and items came as expected! I will be ordering from them again :)" | |
ELIZABETH DUMBRIQUE (LONG BEACH) | 18/07/2020 |
Verified Buyer | |
"Good" | |
Nikole Smith (Clay City) | 18/07/2020 |
Verified Buyer | |
"Easy to buy, quick shipping and got the right size!" | |
Mike K. (Rogers City) | 18/07/2020 |
Verified Buyer | |
"Legit" | |
Charles H. (South Dartmouth) | 17/07/2020 |
Verified Buyer | |
"We purchased online. Everything went as planned." | |
Daniel Evans (Miami) | 17/07/2020 |
Verified Buyer | |
"The product arrived quickly from overseas. Great customer service. Thank you!" | |
Jana Plesums (Wenham) | 17/07/2020 |
Verified Buyer | |
"Quick shipping, and an overall easy process" | |
Erika Kenney (Denver) | 17/07/2020 |
Verified Buyer | |
"Great, responsive company! Accomodated my timeline" | |
Theodore Trevino (Triangle) | 17/07/2020 |
Verified Buyer | |
"Very, very fast shipping, and good packaging! Will be ordering again from SkatePro!" | |
Kristen Jensen (Kirkland) | 17/07/2020 |
Verified Buyer | |
"Shipped my items on the same day. Best in class shipping. Thank you" | |
Jonathan Martinez (Bronx) | 17/07/2020 |
Verified Buyer | |
"By the way these are women’s sizes. The website says it is men’s sizing and the sizing chart is for men but they are definitely women’s. I am a shoe size 7 and this size was perfect for me" | |
Grace James (Lexington) | 17/07/2020 |
Verified Buyer | |
"Great experience buying here. Good communication; smooth transaction. Thank you." | |
Erika m. (Tucson) | 17/07/2020 |
Verified Buyer | |
"Fast shipping, and love my skates. :) Great company! Got my dad to buy skates here too." | |
Emelia Douglas (Columbus) | 17/07/2020 |
Verified Buyer | |
"Very fast shipping to the US!" | |
Nikki Damian (Lathrop) | 17/07/2020 |
Verified Buyer | |
"I was so happy that they had the wheels I wanted in stock! They arrived safe and sound (even during this pandemic)." | |
Amanda B. (Owasso) | 17/07/2020 |
Verified Buyer | |
"Great service, communication and fast delivery! Thank you, I would totally recommend to everyone!" | |
Melis Coban (Mc Lean) | 17/07/2020 |
Verified Buyer | |
"Cardboard package arrived to my house damaged, which caused my smaller items (gear) to fall out during shipping. I reached out to support for a refund since I did not receive my gear. Got a response over a month later asking for pics of the damaged package. Obviously I threw out the cardboard package since it's been over a month. Disappointing since the small item was only $5 but they asked for pics after a MONTH has passed since I reached out." | |
Sirek Luks (Daly City) | 17/07/2020 |
Reply from SkatePro: Thank you for your review. We are really sorry that your parcel arrived damaged 😟. We contacted your directly and are sending you a replacement for your missing item. /Abigail |
Verified Buyer | |
"Recommended" | |
Maha Yacoub (Springfield Gardens) | 17/07/2020 |
Verified Buyer | |
"Great" | |
John vineyard (Spring Grove) | 17/07/2020 |
Verified Buyer | |
"Fast shipping. Easy checkout process. Great products." | |
J. Tomaskovich (Melba) | 17/07/2020 |
Verified Buyer | |
"I'm very pleased with the product as well as the exceptional service! Thank you!" | |
Kerri B. Curtin (Willow Springs) | 17/07/2020 |
Verified Buyer | |
"Very satisfied...." | |
ella wolfe (roberts) | 17/07/2020 |
Verified Buyer | |
"I love this company and will only buy my skateboards and all things related from here! Always five stars!" | |
Rachel milligan (Broken Arrow) | 17/07/2020 |
Verified Buyer | |
"shipped super fast and great costumer service" | |
Nicole H. (Brighton) | 17/07/2020 |
Verified Buyer | |
"Super fast delivery and great customer service. 10/10" | |
A. Mower (Indianapolis) | 17/07/2020 |
Verified Buyer | |
"very good" | |
Eduardo Patino-Calzada (Aurora) | 17/07/2020 |
Verified Buyer | |
"Stuff came fast but missing some stuff" | |
Matthew bailey (Whitby) | 17/07/2020 |
Reply from SkatePro: Thank you for your review. We are so sorry to hear that you have items missing. We will reach out to you immediately so that we can fix this for you 😃. /Abigail |