Reviews of SkatePro
Verified Buyer | |
"I was very pleased working with SkatePro. Prior to the actual purchase of my new Rossi ski boots, I was a little skeptical of doing business with an outfit located in Denmark...I am in New Hampshire, USA. But the price was great, inventory of my size was dwindling so I executed the deal. Not a lot a back and forth between me and SkatePro; I simply got my boots in a timely fashion at the price I expected. What more could you want?" | |
Douglas L. (BARRINGTON) | 05/04/2018 |
Verified Buyer | |
"Great service - I was kept up to date throughout the delivery. My 5 year old loves his new board." | |
Niall Hughes (Dublin) | 05/04/2018 |
Verified Buyer | |
"Absolutely great service nd products. Fast shipping as well." | |
Bruni Garcia (Brooklyn) | 04/04/2018 |
Verified Buyer | |
"Skatepro did a great job, I'm very pleased with my new aggressive inline skates!!" | |
Matias Bulox (The Woodlands) | 04/04/2018 |
Verified Buyer | |
"Excellent transaction....looking forward to using my new skis...thanks for the great customer service!" | |
Mark Howser (Kalispell) | 04/04/2018 |
Verified Buyer | |
"Great product" | |
Paula l. (West Islip) | 03/04/2018 |
Verified Buyer | |
"Absolutely great. Company contacted me to be certain of size for my daughter. Rep was great,knowledgeable and very friendly. Then to top it all off, was delayed due to conversations and still got here earlier than expected. Definitely ordering from here again. Amazing" | |
Earl Vallandingham (Florence) | 03/04/2018 |
Verified Buyer | |
"Everything was a promised and your pricing was phenomenal." | |
Terry Stubbs (Sugar land) | 03/04/2018 |
Verified Buyer | |
"terrific" | |
john burke (Paul Smiths) | 03/04/2018 |
Verified Buyer | |
"Amazing service!!! Everything was perfect!! Will definitely order from here again." | |
Michelle L. (Oak Ridge) | 03/04/2018 |
Verified Buyer | |
"Very happy with purchase and overall experience" | |
Tommy Furlong (Co Wexford) | 03/04/2018 |
Verified Buyer | |
"Our experience was excellent!! Customer service to ordering to receipt of the product was seamless. Product won’t be used until next winter but was exactly as ordered. Thank you." | |
Michael Zaifert (Santee) | 03/04/2018 |
Verified Buyer | |
"Great price and great service!" | |
David Testa (Scottsdale) | 03/04/2018 |
Verified Buyer | |
"Excellent service and products. I live in Utah and ordered the skis and skins which arrived in less than 7 days. Thank You" | |
steven voelker (salt lake city) | 30/03/2018 |
Verified Buyer | |
"Great purchase experience. Would have hope to get my skis before instead of after the weekend but no problem otherwise!" | |
Nicolas L. (Chestnut Hill) | 28/03/2018 |
Verified Buyer | |
"At this time I am happy with the products. It was purchased as a Christmas gift, so I won't know for sure until then." | |
Claudia Shumaker (Elkhart) | 28/03/2018 |
Verified Buyer | |
"I took them out for the first time last week! What an awesome pair of Skates! It took a while settle into them and feel as comfortable as I was with my old rollerblades but after a bit I was flying around on these things! The fit comfort in these boots was great as well! Thank you SkatePro for your superb service and great prices !!!" | |
Frank Santana (Edgewater) | 28/03/2018 |
Verified Buyer | |
"SkatePro has been great to work with - knowledgeable staff to answer questions, and friendly & professional customer service. The skates are awesome & are high quality. I looked for a long time to find exactly what I wanted, and only SkatePro had them." | |
Marti Ackerman (Lakewood) | 27/03/2018 |
Verified Buyer | |
"The people here were super helpful. Upon ordering, one of the shop Technicians immediately emailed me to double check my foot sizing. It took a few days , but no complaints at all, it even came early and I'm all the way out in Los Angeles!" | |
Brady V. (Yorba Linda) | 26/03/2018 |
Verified Buyer | |
"Excellent service" | |
Krzysztof Krzanowski (Jersey City) | 26/03/2018 |
Verified Buyer | |
"Free 5 day shipping to California for skis? Fantastic customer service? Es muy bueno." | |
Justin F. (Manhattan Beach) | 26/03/2018 |
Verified Buyer | |
"Excellent, prompt service." | |
William C. (Santa Rosa Beach) | 24/03/2018 |
Verified Buyer | |
"As easy and smooth as purchasing domestically. Shipping was included, no import duty on purchases less than $800, and price beat anything I could find here in the states." | |
Max H. (Washington) | 22/03/2018 |
Verified Buyer | |
"***** Attentive customer service, competive pricing, fast, free shipping and well packaged for international shipment. Will tell friends and confidently shop here again" | |
CHARLENE M. (ORAL) | 22/03/2018 |
Verified Buyer | |
"Great experience!!!" | |
Kyle Moser (Manteca) | 21/03/2018 |
Verified Buyer | |
"Great experience. Skies came on time and as ordered." | |
Andrzej Romanski (Vancouver) | 20/03/2018 |
Verified Buyer | |
"Thank for your great product." | |
Diana Bolin (San Diego) | 19/03/2018 |
Verified Buyer | |
"Excellent experience!" | |
Kenneth J Beckwith (Robertson) | 19/03/2018 |
Verified Buyer | |
"I live in Oregon, USA. I was a little nervous about ordering from SkatePro located far away in Denmark. My skis and bindings arrived in 7 days. No problems. I will be ordering from SkatePro again in the future." | |
R. Miller (Eugene) | 19/03/2018 |
Verified Buyer | |
"Excellent experience. They were kind, courteous, shipping to US was fast" | |
Michael Kish (Malibu) | 19/03/2018 |
Verified Buyer | |
"SkatePro has been fantastic with customer service. My son had a problem with his powerslides and SkatePro has done everything to help him get back to skating. I will definitely purchase fro SkatePro again, but probably not the powerslide brand." | |
Norma Duez (Kingwood) | 16/03/2018 |
Verified Buyer | |
"Happy with purchase and overall experience" | |
Margaret M Lynch (Castleisland) | 15/03/2018 |
Verified Buyer | |
"My experience with SkatePro was excellent. I appreciated the fact that these guys know what they are selling. They gave me good advice regarding my choice of skis. I am already preparing to purchase my next pair of Nordic skis from them." | |
Mark Gulbrand (Mount Horeb) | 15/03/2018 |
Verified Buyer | |
"Great service and prices. Thanks." | |
Steve G. (Bozeman) | 14/03/2018 |
Verified Buyer | |
"Product delivered on time as expected. Great service, thank you." | |
Jon Schnelz (Bellevue) | 14/03/2018 |
Verified Buyer | |
"Excellent service." | |
Michael Kriegbaum (South Wales) | 14/03/2018 |
Verified Buyer | |
"SkatePro service is excellent. Shipping/Delivery service was super fast. I didn't have any problem with the order." | |
J. Lopez (San Lorenzo) | 14/03/2018 |
Verified Buyer | |
"Fast shipping, great tracking, lowest price I could find, overall awesome experience!" | |
Cassie Elliott (Jackson) | 13/03/2018 |
Verified Buyer | |
"Awesome service, great poles for the price" | |
Tim Branham (Port Angeles) | 09/03/2018 |
Verified Buyer | |
"Very happy with my skates. Thank you for continuing to carry aggressive inline." | |
Marc Hoffman (Windsor) | 08/03/2018 |
Verified Buyer | |
"Customer service is awesome and will definitely be a repeating customer." | |
Zila Santana (Miami) | 08/03/2018 |
Verified Buyer | |
"Amazing service! Will recommend everyone! Thank you, Kadre K. - Naples, Florida" | |
Kadre Kauniste (Naples) | 08/03/2018 |
Verified Buyer | |
"Very satisfied!! The entire purchasing process was smooth and my cross-country skis arrived on-time as promised, without damage. Also, the skis were exactly what I ordered. Great job Skate Pro...I will be purchasing from you in the future!! Thank you!!" | |
Marc A Smith (Bennington) | 06/03/2018 |
Verified Buyer | |
"My son saved up for months for this scooter having fallen in love with his friends same version. Delivery, communication and quality all excellent. Thank you from a very happy boy" | |
Michael F. (Loughrea Co Galway) | 05/03/2018 |
Verified Buyer | |
"I cannot say enough good things about SkatePro. I fell in love with my skates immediately, and could not wait to use them. They processed my order right away, and shipped very quickly (as quickly as you can to the Midwest USA!). Packaged very well, and even included a sticker! They carry more of the brands I like and at a reasonable price. Definitely will continue to order from SkatePro!" | |
Sarah S. (Minneapolis) | 01/03/2018 |
Verified Buyer | |
"Bought Skis and Bindings for my wife. They were well packaged, the bindings were set and mounted perfectly, and the shipping was very fast! Could not be happier!" | |
Ron Smith (Birmingham) | 01/03/2018 |
Verified Buyer | |
"The shipping process was fast, but a bit opaque; the latter is not SkatePro's fault but that of USPS. Just something to be aware of when ordering from the USA. The only real negative in my experience is that the XC ski bindings I received had burst out of their own box and the parts were all over the enclosing box. Luckily all the pieces where there. On the other hand, the poles I bought were extremely well wrapped and protected. Overall a good transaction, with room for improvement." | |
Dolan Halbrook (Portland) | 28/02/2018 |
Reply from SkatePro: Hi Dolan, I'm sorry that the bindings were not wrapped up in a good way. It's never our intention to ship products unprotected to our customers. Happy to hear that you liked the overall transaction with us. Thank you for your feedback! /Justin |
Verified Buyer | |
"No everything is not okay. My daughter can’t wear these skates. I’ve been talking with someone at skatepro who can’t seem to help me. It was my understanding I was receiving a UK size 5 skate and a US size 6. I received a UK 4... as of right now they do not want to make this right. And want yo charge me $35 yo send the wrong size back! The skates were $50, so why would I pay $35 to send them back? If someone could please help me with the right size skates as these was a birthday gift. I need a UK5.. or a prepaid shipping label to send these back. Thank you Tammy Dixon" | |
T. Dixon (Hoopeston) | 28/02/2018 |
Reply from SkatePro: Hi Tammy, I'm very sorry to hear that you didn't receive what you thought you would. We are completely honest about all our products and services. We try to make it easier for our US customers. That's why we have chosen for US sizes on our US website, instead of using European sizes. I understand that the UK sizes which were on the product box caused some confusion. Again, I'm very sorry for the discomfort. /Justin |
Verified Buyer | |
"Your website was was informative. The price was better than any other site that we found. The delivery was quick considering it was coming from across the Atlantic. Very satisfied." | |
Brandy Cook (morris) | 27/02/2018 |
Verified Buyer | |
"My son is very pleased with the ski boots we purchased, and the service so far has been excellent." | |
James Rader (Bean Station) | 26/02/2018 |
Verified Buyer | |
"Previously, because of my unfamiliarity with SkatePro, I was a bit skeptical to make such a substantial purchase on-line, especially given the fact that the product (skis) needed to be shipped from Denmark. Now after working with SkatePro I must say they exceeded all of my expectations. SkatePro's professionalism, customer service, high quality products, and competitive prices are unmatched by any other sporting goods provider I have ever come across." | |
Mike Westlake (Carlsbad) | 26/02/2018 |
Verified Buyer | |
"I love it and it was delivered quickly thank you" | |
Judie Jewison-Gomez (Fair Oaks) | 26/02/2018 |
Verified Buyer | |
"My daughter loves the skates and the bag! O had a great experience shopping with you ." | |
Sandra H. (Baldwin) | 22/02/2018 |
Verified Buyer | |
"Great service!" | |
Alison Christenson (Manitowoc) | 22/02/2018 |
Verified Buyer | |
"I looked everywhere for the product I needed, and only SkatePro had it! Fast delivery too! All good! I’ll be back -" | |
Becky Reimers (Denver) | 21/02/2018 |
Verified Buyer | |
"Overall review was excellent. This was the easiest thing I have ever done. Skis are awesome. I would highly recommend, if you have any hesitation there is no need too. You will be pleased." | |
Betsy Miles (East Hampton) | 19/02/2018 |
Verified Buyer | |
"Very good transaction." | |
James Godschalk (Fort Wayne) | 15/02/2018 |
Verified Buyer | |
"Fast shipping as well as great quality for a good price! Definitely see myself order from here for my future skate needs!" | |
Sarah Wilson (Plainview) | 15/02/2018 |
Verified Buyer | |
"Tusind tak! Super fast shipping and superfast poles. Vi Elsker dem, og dig!" | |
Scott Pim (Epping) | 14/02/2018 |
Verified Buyer | |
"Very pleased with my Skate Pro experience. I originally had concerns about the shipping from Denmark to US. When I called to speak with a SkatePro representative they were professional and very understanding, putting my concerns at ease. I placed my order and I was very pleased with all aspects of the service. They sent an email to clarify the setting I want on the skis ordered and update on the shipping time. I ended up with the product weeks before I thought I might. I will definitely buy from SkatePro again" | |
M. Petty (Hood River) | 14/02/2018 |
Verified Buyer | |
"Equipment is lovely, and the store has a great selection. Thanks for existing." | |
Lucas Fowler (North Bay Village) | 14/02/2018 |
Verified Buyer | |
"I’m very happy with the quality of the Volkl ski carry bag and the customer service. Thank you" | |
Michael P. (Novi) | 13/02/2018 |
Verified Buyer | |
"I am very satisfied with my purchase, and with my experience with customer service. Every time I needed to contact customer service, they were prompt, helpful, and professional. Really A+ service." | |
Jesse G. (Pittsburgh) | 12/02/2018 |
Verified Buyer | |
"I was impressed with how fast we received the product since the company is listed in Denmark. The ease of ordering was good." | |
Jennifer Swartz (Gettysburg) | 10/02/2018 |
Verified Buyer | |
"Great experience - attentive, fast. Product was well packaged and only took a week to get to the US." | |
Michael P. (Medina) | 08/02/2018 |
Verified Buyer | |
"I live in Vermont in the Northeast US just south of Montreal Canada. I ordered a pair of Lillsport boot covers for my wife through the Skatepro website. They were processed through US customs and arrived here within just a few days - they got here in less time than it takes Amazon to deliver US products! and the boot covers are sweet" | |
cyrus jordan (montpelier) | 08/02/2018 |
Verified Buyer | |
"I had a great experience with skate pro fast delivery. Accurate description of product, at a great price." | |
Jace Luce (Rochester) | 08/02/2018 |
Verified Buyer | |
"What wonderful customer service! I had an issue with an order (received 2 left alpine ski boots :-)). The issue was deal with pleasantly, promptly and sensibly. Skatepro is one of the best companies I have purchased from in some time. I am a very happy customer. Highly recommend." | |
Mark Asmundson (Henderson) | 06/02/2018 |
Verified Buyer | |
"very good deal,fast delivery. I used k2 many years ago, and I have not deceived myself now. Thank you and best regards" | |
robert nagorski (ballina, co mayo) | 06/02/2018 |
Verified Buyer | |
"I ordered a new pair of Rossignol skis. Shipped immediately and were at my house in Colorado in just about a week. Will definitely buy from SkatePro again. Thank you!" | |
Glenn M. (Erie) | 06/02/2018 |
Verified Buyer | |
"I ordered K2 Beluved 78ti skis for my wife from Skatepro. Skatepro offered the best price I could find on these skis. Binding were mounted properly according to the specs I provided Skatepro. The skis arrived as promised in short order all the way from Denmark to OKC, OK. Thank you Skatepro!" | |
Jeff Cline (Oklahoma City) | 05/02/2018 |
Verified Buyer | |
"Excellent service :) thanks :)" | |
Katarzyna Boryn (Celbridge) | 05/02/2018 |
Verified Buyer | |
"It sticks" | |
Yakov S. (Dublin) | 03/02/2018 |
Verified Buyer | |
"Thank you SkatePro - the double blade skates were for my 3 year old son. He absolutely loves gliding on the ice. It comforting to know he has more stability and can confidently let go of my hand. I'm not quite pushing for Olympic status - however, having skates that can grow with him and give him the joy of being on the ice is amazing. The quality of the skates are phenomenal. I love the material and the ease in adjusting for shoe size. The straps make it easy for stepping in/out. The blades are not sharp and I'm comfortable having my son carry them himself. It's super cool when other skating professionals compliment his skates and ask where I got them. Happy to tell them about SkatePro. Ordering was easy - delivery was quick. Looking forward to many more enjoyable days on the ice. Thank you." | |
Primo Perez (Carlsbad) | 01/02/2018 |
Verified Buyer | |
"I'm from Alabama and ordered the Chaya Jump Derby Skate. Really comfortable skate and good price. Excited to try them at practice! The staff is quick to respond to emails and phone calls. I will definitely order again!" | |
Sasha Riffle (Huntsville) | 31/01/2018 |
Verified Buyer | |
"Excellent quality products and excellent service" | |
Paul Brennan (Cork) | 30/01/2018 |
Verified Buyer | |
"Best price online. came within 2 weeks. worth it" | |
Jonathan Drake (Davie) | 29/01/2018 |
Verified Buyer | |
"Thank you SkatePro - especially Justin - who has helped our twin boys get the gear they needed to compete at the highest levels for their age and ski their very best! We're so impressed with your personal service, the quality of your products, the timeliness of your shipping and the overall hassle-free shopping experience on your website and via phone and email. You really helped us a lot and helped our boys stretch their budget for Nordic skiing with great prices (much better than local shops) and great service. Your timely follow up on questions or issues that came up during our multiple orders was awesome, friendly and professional every time. We're very happy with the products, from nordic ski gear to ice skates, but even happier to have found SkatePro. Thanks for everything!!" | |
James N. (Bend) | 25/01/2018 |
Verified Buyer | |
"Mange hilsner,Excellent service, would recommend to anyone. Vi ses John" | |
John Griffin (Cork) | 24/01/2018 |
Verified Buyer | |
"So far very satisfied. I haven't been on the ice with these yet, but the process was good, and the fit is great! Thanks!" | |
Tracy Hock (Riverdale) | 24/01/2018 |
Verified Buyer | |
"I spent a few months trying to chase down some hard to find summer boots for roller skiing here in the USA. Skate Pro had them and they arrived super fast, considering they are based out of Denmark. Communication and customer service was top notch, pricing was spot on and I plan on using Skate Pro for new gear. Thank you!" | |
Eben K. (Austin) | 24/01/2018 |
Verified Buyer | |
"very nice board ! can't say enough. shipping was quick and I love SkatePro products. Keeps life fun and ordering online is stress free! no more driving to Fairfax" | |
victori Martinez (fort washington) | 23/01/2018 |
Verified Buyer | |
"Great online service, on-time delivery, overall great experience! Will definitely come back for any and all skating needs!" | |
Edner T. (Mundelein) | 23/01/2018 |
Verified Buyer | |
"Fast shipping, items arrived in good condition! Thank you and I will definitely be purchasing from skate pro in the future." | |
J. Sandoval (Palmdale) | 23/01/2018 |
Verified Buyer | |
"Ordered the skates and bag and they were delivered in no time at all. Thank you!" | |
Nancy Martin (San Pedro) | 22/01/2018 |
Verified Buyer | |
"Straightforward and easy. Ordered what i wanted and it arrived. Exactly as it should be." | |
James B. (Limerick) | 22/01/2018 |
Verified Buyer | |
"Super FAST shipping, excellent price and great customer service! Will definitely be ordering from them again in the future!!" | |
Jessica Chapman (SHERWOOD) | 22/01/2018 |
Verified Buyer | |
"Perfect transaction all the way from the U.S. Thank you so much! We will buy from you again." | |
Julia Blythe (Memphis) | 22/01/2018 |
Verified Buyer | |
"I recently purchased a trick stick for my grandson. Because it was an international purchase it took longer than I expected. I contacted the company and they couldn’t have been more accommodating. We had several emails back and forth and each time they were very quick to respond. Their customer service is excellent." | |
Mary Rush (Forest Hills) | 20/01/2018 |
Verified Buyer | |
"I live in Helena Montana in the USA. I just received my new Icelantic Shamans after a very short period of time. I already have an older, well used set of Shamans so I'm sure these new ones will be sweet. Your service and pricing was excellent! So, these are Colorado made skis that I was only able to find in Denmark. Amazing!!" | |
Mark Wissinger (Helena) | 20/01/2018 |
Verified Buyer | |
"Best prices I could find were at SkatePro" | |
michael Mongan (WILD ROSE) | 19/01/2018 |
Verified Buyer | |
"Fast shipping. Nice company. Good quality. Thank you!" | |
Nicole O. (SAN JOSE) | 19/01/2018 |
Verified Buyer | |
"I initially had some reservations ordering from overseas but the product was exactly as advertised, the price was very competitive the shipping was fast and the communication was excellent. Highly recommend !" | |
Steve K. (Lake Stevens) | 18/01/2018 |
Verified Buyer | |
"I had a great experience with skatepro, except for delivery, but i'll get to that later. First, this was the first scooter that my son and i built. I had done some research on what components to get, but the kicker for me was skatepro's site. It was awesome to go through a custom build, select an item and then see the items that were not compatible. Super cool! Second, the quality of parts was great, no complaints there. We picked out some good custom stuff and liked the variety of components available. Finally, on to the shipping and I blame the US Postal Service completely. It took a while to get here, but the scooter was coming from Denmark. Once it got through customs, we didn't receive any other updates as to where it was. 13 days without updates. When we finally did receive the scooter, the box was completely wrecked. I was really surprised that there wasn't damage to the scooter itself. Add filler to the packages to help protect the scooters. Great operation, thanks guys!" | |
peter fritz (gilbert) | 17/01/2018 |
Verified Buyer | |
"Quality product. Fast shipping. No complaints!" | |
Marie Addison (Honolulu) | 16/01/2018 |
Verified Buyer | |
"Everything was perfect. Extremely fast shipping" | |
Douglas Brown (Steamboat Springs) | 16/01/2018 |
Verified Buyer | |
"Great product. Great service. Hard to believe it came from Europe so quickly." | |
Mitch Stubblefield (Signal Mtn) | 16/01/2018 |
Verified Buyer | |
"Bad" | |
Jennifer g. (FOLSOM) | 16/01/2018 |
Reply from SkatePro: We are very sorry to hear that you had a bad experience when you were shopping on our website. We would love to hear more about what made the experience bad for you, so that we might learn from our mistakes. If you would like to elaborate on the experience, please send an email to email@skatepro.com /Mads |
Verified Buyer | |
"I have been waiting well over a month for my son's main Christmas gift that we order three weeks before Christmas. since it was a gift, i had it sent to my father’s house and a week before Christmas, he told me that it still hadn't come in. when i called, the customer service rep confirmed that it had NOT been shipped and wouldn't be arriving by Christmas and confirmed that i should have received an email notifying me of the delay, which was never sent. it was too late to order from somewhere else, so I complained and they sent me a gift certificate. We’ve received two delays since and our estimated time of arrival is now 1/20/28. when I originally called before Christmas, the item was still offered online by SkatePro, but for almost four times the sale price i paid. They assured mine wasn't delayed to be distributed to others paying more, but it shouldn’t be offered if they can’t handle current demand. I’m still waiting a month+ later and my son’s very disappointed." | |
Tracy B. (Sanford) | 15/01/2018 |
Reply from SkatePro: Hi Tracy, I'm very sorry about this matter. We have had a big delay on this product from our supplier. It's not the case that people, when the product price changes, are getting it earlier when they pay more. The first one, which orders the product, gets the product. Again, I'm very sorry about the big delay on this product. Happy to see that you ordered some nice ramps with the voucher, of the full amount of the order, we gave you. /Justin |
Verified Buyer | |
"I found the exact ski I wanted and ordered it on line only to get a notice a few days later saying that it was out of stock. When I contacted the SkatePro, the manager Philip personally took care to make it right by take the bindings from the same, but shorter ski to place on mine. He had it shipped, rush, via UPS with a bonus ski bag. I am very happy with the skis and really appreciate the team at the SkatePro for their efforts to make sure I got the skis I wanted." | |
HARRY CHOI (BALTIMORE) | 15/01/2018 |