Reviews of SkatePro
Verified Buyer | |
"I have been waiting well over a month for my son's main Christmas gift that we order three weeks before Christmas. since it was a gift, i had it sent to my father’s house and a week before Christmas, he told me that it still hadn't come in. when i called, the customer service rep confirmed that it had NOT been shipped and wouldn't be arriving by Christmas and confirmed that i should have received an email notifying me of the delay, which was never sent. it was too late to order from somewhere else, so I complained and they sent me a gift certificate. We’ve received two delays since and our estimated time of arrival is now 1/20/28. when I originally called before Christmas, the item was still offered online by SkatePro, but for almost four times the sale price i paid. They assured mine wasn't delayed to be distributed to others paying more, but it shouldn’t be offered if they can’t handle current demand. I’m still waiting a month+ later and my son’s very disappointed." | |
Tracy B. (Sanford) | 15/01/2018 |
Reply from SkatePro: Hi Tracy, I'm very sorry about this matter. We have had a big delay on this product from our supplier. It's not the case that people, when the product price changes, are getting it earlier when they pay more. The first one, which orders the product, gets the product. Again, I'm very sorry about the big delay on this product. Happy to see that you ordered some nice ramps with the voucher, of the full amount of the order, we gave you. /Justin |
Verified Buyer | |
"I found the exact ski I wanted and ordered it on line only to get a notice a few days later saying that it was out of stock. When I contacted the SkatePro, the manager Philip personally took care to make it right by take the bindings from the same, but shorter ski to place on mine. He had it shipped, rush, via UPS with a bonus ski bag. I am very happy with the skis and really appreciate the team at the SkatePro for their efforts to make sure I got the skis I wanted." | |
HARRY CHOI (BALTIMORE) | 15/01/2018 |
Verified Buyer | |
"Strong axles, quick ship time." | |
Ben Estberg (Rancho Cordova) | 15/01/2018 |
Verified Buyer | |
"I was unable to track delivery time. Otherwise, there was satisfaction with the product." | |
Emily Wells Vreeland (Knoxville) | 15/01/2018 |
Verified Buyer | |
"Customer service was great when I needed to modify the order and expedite the shipping. Very friendly and helpful group!!" | |
nicholas lehoullier (derry) | 15/01/2018 |
Verified Buyer | |
"Really happy with service @ SkatePro. I ordered Heelies and a waveboard and both deliveries were easy to track and punctual. Keep up the good work!" | |
Ritva U. C. (Ennis, Co. Clare) | 15/01/2018 |
Verified Buyer | |
"Very satisfied! Product arrive sooner than expected. Keep the good work." | |
William Castellanos (winter garden) | 15/01/2018 |
Verified Buyer | |
"I had a bad experience with this product... I payed extra $20 for shipping before Christmas and did not get it on time... The expected date was 12-22 and I got it until 12-26!!! This was not good.. I guess the shipment got delayed but it is not my fault, I should have received it on time!! I am so upset." | |
Miguel Camacho (Shafter) | 15/01/2018 |
Reply from SkatePro: Hi Miguel, We are very sorry that your product was later than you expected. I just saw that they tried to deliver it to you on the 23rd but the ParcelShop you picked was closed at that time. I'm really sorry about this. /Justin |
Verified Buyer | |
"Excellent service! Fast delivery. I wouldn’t hesitate to recommend SkatePro to my friends." | |
Ronald J Wutchiett (Bloomington) | 13/01/2018 |
Verified Buyer | |
"Great experience! Would order from them again." | |
Michele Litzinger (Fairview) | 12/01/2018 |
Verified Buyer | |
"Ordering was easy, shipping fast, and the new ski poles are great!" | |
Sanna E Gustafson (Bemidji) | 12/01/2018 |
Verified Buyer | |
"Very happy with my purchase and very easy to deal with. Will definitely be recommending to family and friends." | |
keith mc entee (Ireland) | 12/01/2018 |
Verified Buyer | |
"The product is good but your $20 shipping sucks crud , a three day shipping took 8 days to arrive I was so mad I wanted to return it but I would probably get screwed, but thanks for taking extra money !!!" | |
Sean herlem (Corona) | 12/01/2018 |
Reply from SkatePro: Hi Sean, I'm sorry that the parcel has been delayed. The delivery companies are very busy during the Christmas period. Could you write us an email so we can try to find a good solution for you? /Justin |
Verified Buyer | |
"Happy with the service." | |
C. Conway (Tuam) | 12/01/2018 |
Verified Buyer | |
"My experience was bad because the item was supposed to arrive on the 26th latest and actually arrived on 28th. I was disappointed. The product was good and arrived in good condition." | |
Lawrence Elfbaum (San Francisco) | 11/01/2018 |
Reply from SkatePro: We are very sorry to hear that your parcel arrived late. We normally deliver within the given timeframe, but unfortunately sometimes packages can be delayed due to unforseen circumstances. However we are glad to hear that the products was to your liking :) /Mads |
Verified Buyer | |
"Delivered on time as promised. Delighted with service." | |
Edward K. (Dublin) | 11/01/2018 |
Verified Buyer | |
"This was for my son and he was satisfied with everything!" | |
A. Wagner (Surprise) | 11/01/2018 |
Verified Buyer | |
"This place is soap on a rope! You won’t get reamed shopping here!" | |
Matt Medeiros (Montara) | 11/01/2018 |
Verified Buyer | |
"Fast Delivery. Good website. Good experience. Will definitely use again." | |
Kieran M. (Galway) | 11/01/2018 |
Verified Buyer | |
"I initially ordered some poles from SkatePro and there was a shipping problem (carrier's fault, not SkatePro). I emailed SkatePro and described the problem, to which they assured me they would act immediately to correct any errors. I can't tell you how happy I was with their excellent customer service. If only all businesses were to help this way. I will definitely order again from SkatePro. They are the best!!!" | |
Daisey Grey (West Dover) | 11/01/2018 |
Verified Buyer | |
"Fast delivery . Very good... Good service. I happy." | |
Baiba jirgensone (Mullingara Co.Westmeath) | 11/01/2018 |
Verified Buyer | |
"Yes very pleased arrived on time just before Christmas my daughter is very happy with them" | |
Valerie foley (Naas) | 11/01/2018 |
Verified Buyer | |
"Great experience with these guys our order is perfect very satisfied! Jmb New Jersey" | |
Jill M. B. (Forked river) | 10/01/2018 |
Verified Buyer | |
"Website very easy to use and informative. Excellent quality products at competitive prices. Fast delivery in time for christmas. WI'll use again and definitely etly recommend." | |
C. Sullivan (Cork) | 10/01/2018 |
Verified Buyer | |
"Great experience shopping with you. The skate board is beautiful. My grand daughter loved it." | |
Cheryl Luallen (Clinton) | 10/01/2018 |
Verified Buyer | |
"You guys knocked it out of the park! Easy to use website for ordering, great communication after order, package received on time - all the way from Denmark! Great job everyone!" | |
STEVE PALMER (BEMIDJI) | 10/01/2018 |
Verified Buyer | |
"I was so pleased with my experience with SkatePro. I ordered the RipStik for my son for Christmas and it came in a timely fashion and is high quality." | |
Cara Peterson (Haslet) | 10/01/2018 |
Verified Buyer | |
"Excellent service and product was a great value! I had a question about the product I ordered. Their customer service department was fast to reply with accurate info. I ordered product and chose express shipping and it arrived quickly. Product was as described and a great value for the price. Would highly recommend this company based on this very positive experience with them." | |
Cynthia C. (Tempe) | 10/01/2018 |
Verified Buyer | |
"Outstanding!!" | |
Michael Mashtare (Georgia) | 10/01/2018 |
Verified Buyer | |
"Excellent service !!" | |
Raquel Vazquez (Houston) | 10/01/2018 |
Verified Buyer | |
"Highly recommended. Great products, fast delivery times, great customer service. I will order again in the future." | |
Michael G. (McHenry) | 09/01/2018 |
Verified Buyer | |
"A bit less than satisfied. I ordered two sets of four initially and only received one. They did make it correct and send out a second set but when I opened them and put the wheels on my skates they were the multi-color lights, not the white/silver ones I ordered. I live in the US and am not going to deal with international returns so the multi-color wheels will have to do." | |
John Roberts (Saint Lois Park) | 09/01/2018 |
Reply from SkatePro: We directly shipped the other set our for you. Unfortunately, there were some misunderstandings with the colour of the wheels. I'm really sorry about that. /Justin |
Verified Buyer | |
"Excellent product... my granddaughter was absolutely delighted with the scooter and has been scooting constantly ever since... I would highly recommend both this product and the company. Cheers, John, Dublin" | |
John Lee (Dublin) | 09/01/2018 |
Verified Buyer | |
"Ordered these for my daughter for Christmas and they are great, just what she wanted and they arrived before the promise date. Thank you!!" | |
Tonia L Winfree (Liberty) | 09/01/2018 |
Verified Buyer | |
"Great , fast service. High quality product" | |
Steve Scears (Weirton) | 09/01/2018 |
Verified Buyer | |
"Fantastic products and a great overall shopping experience. I will definitely recommend and use Skate Pro again...." | |
Lorna Doyle (Macroom , Co. Cork) | 09/01/2018 |
Verified Buyer | |
"Didn’t realize where they were coming from but came really quick. My daughter loved them and I loved the look. Very satisfied with the skates. My daughter finally went skating and people were admiring the skates I had to tell them where I got them." | |
patrisha woods (houston) | 09/01/2018 |
Verified Buyer | |
"Great service, fast delivery, thanks!" | |
Debbie Iverson (Plover) | 09/01/2018 |
Verified Buyer | |
"The scooter is great. My only negative comment would be I cannot fold it. I don’t know what you call it but the fold up mechanism is so stiff I cannot move it. Other than that the scooter is great." | |
Christine Scully (Gorey, Co. Wexford, Ireland) | 09/01/2018 |
Verified Buyer | |
"Very UNHAPPY!! Was told the Bindings would be all set up and adjusted. They were not even close. Cost me an extra $50 to get them fitted correctly." | |
Robert Yonkers (Bear) | 09/01/2018 |
Reply from SkatePro: Hi Robert, I see that you didn't contact us about this. I just send you an email :) /Justin |
Verified Buyer | |
"SkatePro got two scooters delivered on time before Xmas. There were no issues with delivery or with ordering them online. We shall use them again when kids put grow their current scooters. Thanks SkatePro!!" | |
Mr. Neil Myles (Drogheda) | 09/01/2018 |
Verified Buyer | |
"Great customer service, quick response on questions and the product is exactly as shown. Would definitely buy here again!" | |
Brooke Draper (Tioga) | 09/01/2018 |
Verified Buyer | |
"Highly recommended. Very quick and professional delivery. Easy website to visit." | |
Suzette Batka (Titusville) | 09/01/2018 |
Verified Buyer | |
"Great product and quick delivery considering it was coming from Denmark!" | |
M. Johnson (Cork) | 09/01/2018 |
Verified Buyer | |
"Excellent service. I ordered wrong size helmet they changed it no problem prior to delivery. My daughter loved her items. Would be very happy to buy again." | |
Kathy C. (Cobh, Co. Cork) | 09/01/2018 |
Verified Buyer | |
"Excellent,my daughter loves them.Great website to order a product.." | |
K. Queally (Waterford) | 09/01/2018 |
Verified Buyer | |
"Too long time delivery to Ireland" | |
Lenka Hemerova (Dublin) | 09/01/2018 |
Reply from SkatePro: Hi Lenka, I see that you didn't try to contact us about this. Delivery to Ireland takes 4-5 business days. I see that on business day 4 the parcel has been delivered there. If we can be helpful in any way, please contact us! /Justin |
Verified Buyer | |
"great product fast delivery" | |
Bas (. (Blanchardstown) | 09/01/2018 |
Verified Buyer | |
"Excellent skates that orders,arrived on time and excellent quality. For sure i will order in the future." | |
Amelia Livingston (San Diego) | 09/01/2018 |
Verified Buyer | |
"Great prices and got free stuff with my order!! Gift wrapped for Christmas too!" | |
Amie W. (Meridian) | 09/01/2018 |
Verified Buyer | |
"The jacket we ordered is amazing eco friendly, practical, and trendy. I ordered it and it took a couple weeks but when I called to check on it I got a friendly and helpful human who actually called me back within 2 minutes to tell me exactly when my package would be arriving. It was worth every penny and you will not find customer service like this anywhere else. Five stars isn’t enough!" | |
Lois Secor (Wevertown) | 09/01/2018 |
Verified Buyer | |
"So easy, we followed the size chart, super easy checkout, and the skates came within a week. They were exactly as they said they were online, so pleased with this purchase!" | |
D. Wilkerson (Katy) | 09/01/2018 |
Verified Buyer | |
"I am beyond satisfied with my SkatePro experience! I purchased an upscale, read- spendy, hardshell for skiing from them. I had eyeballed it on several sights but SkatePro's prices beat them all! I was a bit concerned of the validity as I had never heard of this online store but read other reviews which were all extremely positive. My order arrived within a week which was much quicker than many of the Christmas items I had ordered from Amazon! I absolutely love my new jacket and highly recommend SkatePro; their prices, selection and customer service are top notch!" | |
C. Erickson (Red Lodge) | 09/01/2018 |
Verified Buyer | |
"Okay experience, however if you live in the U.S. you might want to consider another option because there is no return policy for the U.S. It will cost you well over $100 to return a scooter." | |
J. Barton (Wilmington) | 09/01/2018 |
Reply from SkatePro: Hi Jonathan, Unfortunately, we don't have a return policy yet. We do offer a return for 34$. I wrote you an email about it :) /Justin |
Verified Buyer | |
"Very easy purchase experience. Item arrived quickly in good condition. Love my new poles." | |
Tanya Serota-Winston (Montpelier) | 09/01/2018 |
Verified Buyer | |
"Excellent choices. Great prices. My order for the Choice pro scooter was timely delivered. My son loves it. It's really well built and looks great." | |
Randy Morton (San Bernardino) | 09/01/2018 |
Verified Buyer | |
"Product is great very satisfied received Before Christmas!" | |
Joanne Perez (Buckeye) | 08/01/2018 |
Verified Buyer | |
"Smooth transaction. No problems. The ripstik came when promised. I would definitely order from skatepro again especially since they had the lowest price on the ripstik air pro." | |
Dorothy K. (Melville) | 08/01/2018 |
Verified Buyer | |
"I got these Heelys for Christmas, for my 7yo. He loves them! They look cool enough to be worn as shoes as well, so he wears them for style too. He loves to skateboard so, they are used when we go to the skateboard park too. I literally have to make him wear other shoes so he can give them a break! Glad I found this site. Will definitely purchase again." | |
D. Wayne (Bessemer) | 08/01/2018 |
Verified Buyer | |
"Great product. Quick service." | |
Manuel T. (Dunboyne) | 08/01/2018 |
Verified Buyer | |
"My son loves his scooter. Shipment came fast to California. Easy ordering" | |
Staci Soles (Santa Clarita) | 08/01/2018 |
Verified Buyer | |
"Great skates!!!!" | |
Daliana santiago (Wesley Chapel) | 08/01/2018 |
Verified Buyer | |
"Great product and quick delivery!" | |
Gwen Fritz (Stuart) | 08/01/2018 |
Verified Buyer | |
"Your company has been a delight to work with! When the skates didn't arrive and it appeared they were stuck somewhere in transit, your employee very kindly sent out another pair. My granddaughter waited expectantly every day, so she was very disappointed as we waited & waited. But after they sent the new pair to my (grandma's) address, the package came within a week. The delivery problem was the postal service's: you had the package addressed properly & it was sent to a very easy-to-find residential address, so I hope they returned the original package and didn't charge you! Thank you!" | |
Delaney File (Madera) | 08/01/2018 |
Verified Buyer | |
"Good experience. Easy to order. I just wanted a complete skateboard for my 7 year old to start with. Site was easy to use. Board came quickly." | |
P. Grover (Denver) | 08/01/2018 |
Verified Buyer | |
"Yes my son was very satisfied with the pro scooter! Thank you" | |
Robert Ramirez (Milpitas) | 08/01/2018 |
Verified Buyer | |
"Couldn’t find “double bladed” child skates in the U.S.. Happily I found your company online and received the four pair of skates within a week. It was the high shipment time of 2 weeks prior to Christmas, to boot!! Just what I wanted and easy to fit all the grandchildren. Many thanks." | |
Beth olszewski (Katonah) | 08/01/2018 |
Verified Buyer | |
"The skates are awesome! I just was able to use them yesterday at the park and I really enjoyed how easy they were to put on and lace up compared to my old ones. The memory buckle is pretty awesome! The color is great, and the larger wheels made it so much easy to control my speed and direction at a last minute notice. My oh my, they were smooth as butter even at the park haha great skates! The only issue was I never received an updated tracking number. It was kind of a big deal as I had asked the customer service for one because lately packages had been stolen off my patio. I was wanting to schedule work around the package lol, that's how much I wanted these. However they were delivered without my knowing when I was at work, luckily my room mate was there to sign for them and bring them in. Idk if I would re order from Skatepro because of that...kinda scary." | |
Donnie Monroe (Watauga) | 08/01/2018 |
Reply from SkatePro: Hi Donnie, Happy to hear that the skates are awesome and the right fit for you! For what I can see in our system, we provided you with a tracking link. I'm not sure what happened to that email, I'm sorry about that. If we can be helpful in the future, just contact us! /Justin |
Verified Buyer | |
"I honestly was abit worried about ordering overseas but everywhere my son looked for the District deck and wheels were out of stock. I just had to make his Christmas! I was very surprised my order came in so quickly. Now to wait until all this Snow is gone!!!" | |
April Wickstrom (Lake Linden) | 08/01/2018 |
Verified Buyer | |
"Excellent service all products were of the highest standards and the kids loved them" | |
Elaine O Donnell (Mitchelstown Co Cork) | 08/01/2018 |
Verified Buyer | |
"Great service as always from skate pro and this is the second time I've found they are the most competitive in price." | |
Eileen M. (Co. Kerry) | 08/01/2018 |
Verified Buyer | |
"Excellent experience overall. Website has lots of useful explainers (I havdn't bought a stunt scooter before) which meant that I got the right size (I would have bought too big otherwise), helmet and pads fit well too! Delivery to Kerry was quick and I had no awkward surprises when I opened the box on Christmas Eve as assembly was completed perfectly." | |
Derek Doyle (Killarney) | 08/01/2018 |
Verified Buyer | |
"I bought this bag for my granddaughter. She loves the bag and all the pockets. I love it because I don’t have to help carry the bag. I would say it is constructed well and awesome price." | |
Peggy Sand (Aurora) | 07/01/2018 |
Verified Buyer | |
"Super fast delivery and amazing products, thanks a lot , 5 stars" | |
DMITRY O. (CELBRIDGE,) | 07/01/2018 |
Verified Buyer | |
"No problems at all" | |
Miss Stephanie O'Rourke (Stradbally) | 07/01/2018 |
Verified Buyer | |
"I ordered a rip stick for my grandson for Christmas and was a little nervous about ordering from overseas but it was a great shopping experience! SkatePro has a great selection, easy ordering process and quick delivery. I would recommend them highly." | |
D. Williams (Springfield) | 06/01/2018 |
Verified Buyer | |
"Seriously the best to deal with. Promptness and shipping to rep of Ireland is exceptionally speedy. Couldn't fault the company or the products" | |
Andrea o sullivan (Cork) | 06/01/2018 |
Verified Buyer | |
"I love tha products. The shipping time was fast too!" | |
Mary Webb (SouthHaven) | 06/01/2018 |
Verified Buyer | |
"Great!" | |
kim martinez (thermal) | 06/01/2018 |
Verified Buyer | |
"Grandson loved them." | |
Leah Swogger (Thousand Oaks) | 05/01/2018 |
Verified Buyer | |
"Extremely pleased. Item was exactly as depicted, delivery was incredibly fast. Perfect gift for my grandson's first pair of skis." | |
Scott Bagdan (Port Chester) | 05/01/2018 |
Verified Buyer | |
"Don't order from them, order where your product has a manufacturer warranty. You have to pay for your scooter to be shipped back when there are problems with it and they don't even guaranty that they will pay you back for it. I do not recommend ordering anything from this company." | |
Esther Limb (HEBER CITY) | 05/01/2018 |
Reply from SkatePro: Hey Esther, I would like to take a look at this for you. Could you send us an email on email@skatepro.uk? /Justin |
Verified Buyer | |
"Very pleased - great price & speedy delivery." | |
Diann L. (Bayboro) | 05/01/2018 |
Verified Buyer | |
"SkatePro was wonderful! Fantastic customer service and I was surprised at how quickly the order was delivered to the U.S. The skates arrived with a minor flaw and SkatePro responded rapidly to remedy the problem. I will definitely use SkatePro again and I highly recommend them!!!" | |
Eileen Everett (Sandia Park) | 05/01/2018 |
Verified Buyer | |
"Great job getting products before Christmas! Thanks" | |
Anthony Ibarra (Elk Grove) | 05/01/2018 |
Verified Buyer | |
"Very pleased! There was a glitch in the order but it was sorted out quickly and effectively. I left a message and they called me back within 24 hours. My daughter loves her skis--and she's off to a fast start to the season. Excellent!" | |
Rebeccah Kamp (Williamstown) | 05/01/2018 |
Verified Buyer | |
"Excellent! Easy smooth Transaction. Skates were packaged well and were exactly what i ordered. Will definitely shop with SkatePro in the future!" | |
Elizabeth R. (Granite City) | 05/01/2018 |
Verified Buyer | |
"Received board just a few days after purchase. It was well packed, and was a great purchase! Couldn't have been a smoother transaction!" | |
Debbie Morgan (Pikeville) | 05/01/2018 |
Verified Buyer | |
"Great product.Arrived on time.Will be purchasing more items I’m sure." | |
Joseph Robinson (House Springs) | 05/01/2018 |
Verified Buyer | |
"Skate Pro, will be my first stop for any skate board related purchases!!" | |
W. House (Houston) | 05/01/2018 |
Verified Buyer | |
"Shipping from Denmark to the States was really fast. Instructions for the new Fischer Turnamic binding system would have been nice, as they are brand new release this season. Had to go online to find out how to adjust. The weights for the poles, per 100 mm on your website would be appreciated, as the 100% carbon poles I ordered were heavier than expected" | |
Leonie K. (Blaine) | 05/01/2018 |
Verified Buyer | |
"Great product, son couldn’t be happier" | |
Shane Simpson (Lindenwold) | 05/01/2018 |
Verified Buyer | |
"I've bought K2 rollerblades for my kids for Christmas. They love them, especially my son (8yrs). I had to make a changes in my order, so I called SkatePro helpdesk the morning after the order has been placed, and they amended my order without any questions. Delivery was free, which is always a plus. It is my second time using SkatePro and I would recommend it to anyone." | |
Marina M. (Kilcoole, Co . Wicklow) | 05/01/2018 |
Verified Buyer | |
"Excellent service from Skate pro, even here in the US. Fast delivery and good communication" | |
James Cheney (Fairfield) | 05/01/2018 |
Verified Buyer | |
"Very happy, would recommend SkatePro to everyone. Great service, fast shipping and most importantly I had no issues in the accuracy of the order." | |
JOHN C WILSON (OFallon) | 05/01/2018 |
Verified Buyer | |
"Great prompt service" | |
Janette Kinane-Kennedy (Naas Co Kildare) | 05/01/2018 |
Verified Buyer | |
"Ordering and receiving these skates went smoothly. The credit card company checked for fraud since we were buying from a company in Denmark. Received the skates promptly considering the shipping distance in time for Christmas." | |
Dennis Zabinski (Pewaukee) | 05/01/2018 |
Verified Buyer | |
"My experience with SkatePro customer service is good. Unfortunately, after my daughter using skates twice the clasp broke on one. However my emails to SkatePro were responded to quickly and Justin was very attentive and helpful and has organised that the skate be taken back for repair. I would shop with SkatePro again but we were unlucky with the product ordered." | |
R. Bradley (Charleville, County Cork) | 05/01/2018 |
Verified Buyer | |
"Very happy, would recommend skatepro. Great service fast shipping and most importantly my daughter loves them." | |
Janeen Strassburg (NEW HAVEN) | 05/01/2018 |
Verified Buyer | |
"Excellent product, delivered on time at a reasonable price." | |
Dean C. (Kilmuckridge) | 05/01/2018 |