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Reviews of SkatePro
 Verified Buyer |
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| "Great Products, Quick Delivery, perfect presents for my daughters birthday." | |
| Tom H. (Gloucester) | 27/06/2023 |
| Verified Buyer |
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| "Great company to buy off. Delivery was prompt, communication was brilliant. Would definitely buy from here again" | |
| Kurt Davies (Redruth) | 26/06/2023 |
| Verified Buyer |
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| "Very good" | |
| Leo lindsay (Ely cambs) | 26/06/2023 |
| Verified Buyer |
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| "I’ve used skatepro for my products before and i’ve never had a problem. For some reason this delivery is taking so long and I never seem to recieve my product after i’ve called in about 5 times and sent around 6 emails back and forth with no real progress. I hope this is a one time thing" | |
| Manuel Ruiz (Kettering) | 26/06/2023 |
Reply from SkatePro: Thank you for your review. We're sorry you encountered this type of issue. We can see that some of our colleagues have been in constant touch with you. In certain cases, it can take a few days to solve this issue with the delivery company, that requires to operate by following a specific procedure. In the meantime, we offered you two different solutions and the order has been reshipped. You're always welcome to contact us at email@skatepro.uk for questions. /The SkatePro Team 🏒⛸️🎿🛹 |
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| Verified Buyer |
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| "Would use again" | |
| Andy gardner (Corbridge) | 25/06/2023 |
| Verified Buyer |
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| "I'm very happy with my board and it came in good time - it was great being able to track the order through all the stages of delivery. I fell off it after about 5 seconds of skating, but I don't think SkatePro are to blame for that... So I would use them again. Perhaps for buying elbow pads." | |
| Andrew Watson (BANGOR) | 22/06/2023 |
| Verified Buyer |
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| "Skates are good but the only issue i have is that i order size 10.5 and received 11 and the brake guard doesn’t fit.Overall i’m satisfied with the product." | |
| Stefan Asaftei (Stanford-le-Hope) | 21/06/2023 |
Reply from SkatePro: Thank you for your review. We're sorry to read you received the wrong size of skates. We can see that one of our colleagues has contacted you to verify this mistake and to find a solution. We apologize for this inconvenience. /The SkatePro Team 🏒⛸️🎿🛹 |
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| Verified Buyer |
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| "Very helpful prior to purchase and quick delivery" | |
| Neil Spanton (Sunderland) | 21/06/2023 |
| Verified Buyer |
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| "Excellent seller, prompt postage, would use again. A+" | |
| Christopher Froom (Bolton) | 21/06/2023 |
| Verified Buyer |
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| "Bike looks great. Brakes are awful. Its been to Halfords twice in the fit week as they dont move freely, bind or stop the bike. Bike is currently unusable." | |
| Andrew phillips (Ton pentre) | 21/06/2023 |
| Verified Buyer |
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| "AVOID LIKE THE PLAGUE. Ordered all the parts I needed for my bike to be fixed, delivery took the piss and wasn't collected from customs in the uk for 4 days due to a "bank holiday and weekend" (even though it arrived nowhere near any bank holiday or weekend) what eventually got delivered was missing pieces. I was told that I had to PURCHASE the missing part/s and there was nothing else that could be done. Will not be using this website again" | |
| Robert Johnson (Harold Hill) | 21/06/2023 |
Reply from SkatePro: Hi Robert, thank you for taking your time to give us feedback. We apologize for your experience with us. The delivery of your parcel took 1 extra business day due to a Danish bank holiday. This affected your order before it was dispatched. This Danish bank holiday has nothing to do with the parcel going through customs in the UK, which does take a few days and it's calculated into our delivery times. However, even though the delivery took one day longer, since we knew this before we dispatched your order, we adjusted the estimated delivery time accordingly. You received this estimated delivery time via email and your parcel was delivered within this time frame. We didn't deliver you a product with missing parts. The wheel you ordered didn't contain the freewheel and we don't indicate it neither in the product description, nor in the product pictures that it does. We apologize that it wasn't clear enough. We offered you the return of the wheel, which you declined. /Your SkatePro Team |
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| Verified Buyer |
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| "Good website Great prices Order tracking" | |
| Faye w. (Porthleven) | 20/06/2023 |
| Verified Buyer |
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| "Great company to deal with. Supportive customer services and delivered on time in full. Would highly recommend." | |
| Decoy BMX Club (Plymouth) | 20/06/2023 |
| Verified Buyer |
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| "Happy with new hat. As expected from the pictures online. Informed of dispatch and delivery. Would buy again from this company." | |
| Catherine L. (Stratford upon avon) | 20/06/2023 |
| Verified Buyer |
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| "Parts arrived quickly, easy to install and daughter very happy with the 'upgraded' performance." | |
| Colin H. (Bicester) | 20/06/2023 |
| Verified Buyer |
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| "Second time I bought from them and after contacting customer services I do not recommend Skatepro anymore. I bought the Doop skates and put them on to adjust them to my size and try them indoors. However because they aren't what I expected I contacted Skatepro to return the skates. They said they would accept the return because I had used them. All I did was fit them to my feet and adjust them to my size and go up and down in my hallway to see if they were ok. This to Skatepro is usage and to me this is not and I should have been allowed to return them. I will not be buying from them again." | |
| James Smart (Gosport) | 20/06/2023 |
Reply from SkatePro: Hi James, thank you for taking your time to give us feedback. We're sorry for your experience with us. The one time you contacted us about the return you clearly stated you used the skates twice, and you didn't mention that you tried them on and more importantly, how you tried them on. If the customer mentions 'usage', then yes, we can't accept the return of used products. If you have only tried the skates on and it was indoors, it's likely that we can accept it. We will contact you for more information via email. /Your SkatePro Team |
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| Verified Buyer |
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| "It’s been great to use the website and great selection. Found deliveries being split up a little annoying." | |
| Ben Ludgate (Liverpool) | 19/06/2023 |
| Verified Buyer |
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| "Love my new rb blank SK skates, only took a week to get to the UK. Will definitely buy from here again" | |
| Mark H. (Newton Aycliffe) | 19/06/2023 |
| Verified Buyer |
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| "Great store with lots of choice. Packed nice and safe and sent in good time" | |
| Glenn Henson (Wisbech) | 19/06/2023 |
| Verified Buyer |
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| "These were the perfect birthday present for my daughters 11th birthday!" | |
| Helen McShane (Royston) | 19/06/2023 |
| Verified Buyer |
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| "Great service. No problems at all." | |
| Danni Day (Swansea) | 18/06/2023 |
| Verified Buyer |
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| "Great peddles and quality service, quick delivery too 👍" | |
| Daniel Rutter (Ipswich) | 18/06/2023 |
| Verified Buyer |
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| "Great 😊" | |
| Karen Scullion (ALEXANDRIA) | 16/06/2023 |
| Verified Buyer |
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| "Very happy easy delivery good quality one very happy son for his birthday" | |
| LISA PHILLIPS (Launceston) | 15/06/2023 |
| Verified Buyer |
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| "Good parts happy with the price" | |
| Al Sims (Port talbot) | 15/06/2023 |
| Verified Buyer |
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| "Arrived quickly. Great skates for my 6 and 7 year old daughters." | |
| joanna williams (West Layton) | 14/06/2023 |
| Verified Buyer |
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| "Arrived on time 👌 slight damage to the box but remade scooter was undamaged. My 10 year old son is happy 😊" | |
| Samantha JOHNSON (March) | 14/06/2023 |
| Verified Buyer |
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| "This is the best engineered Rick sack I’ve ever seen, well worth the money. Perfect for action sports where you use a helmet" | |
| Ian Stocks (Newcastle upon Tyne) | 13/06/2023 |
| Verified Buyer |
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| "Brilliant pair! So excited when they arrived. I’ve ordered these after finally getting back into the sport. I always wanted a Roces pair! Exceeded my expectations on every level, so happy! And fast delivery too!" | |
| Paul McNeilage (Letchworth Garden City) | 13/06/2023 |
| Verified Buyer |
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| "Great price and received in sensible time. Cheers" | |
| Dan Goddard (Cheltenham) | 12/06/2023 |
| Verified Buyer |
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| "Good advice online about product and easy to order. Down 1star due to using parcel force which took a week to deliver despite it taking just over a day to get to their depot, including through customs. It’s hardly the end of the world it took longer but hopefully useful feedback about your choice of courier. I note others haven’t had issues so perhaps I was unlucky." | |
| David Birch (Skelton) | 09/06/2023 |
| Verified Buyer |
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| "Didn't receive product but got a full refund and apology" | |
| Nick Harris (Maidstone) | 08/06/2023 |
| Verified Buyer |
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| "Great product, exactly as advertised, the only thing that I would have loved to get in the package is more stickers, maybe next time." | |
| Robert Leonte (Londo) | 08/06/2023 |
| Verified Buyer |
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| "Fab, quick delivery and fantastic product" | |
| MICHELLE WALKER (GLENROTHES) | 07/06/2023 |
| Verified Buyer |
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| "Amazing customer service and quick responses. Will be ordering again" | |
| Nicky Skipsey (Selsey) | 07/06/2023 |
| Verified Buyer |
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| "Cowabunga amazing" | |
| Stephen Carroll (Newcastle) | 06/06/2023 |
| Verified Buyer |
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| "awesome all the parts came on time too" | |
| Kayode Allen-Taylor (London) | 06/06/2023 |
| Verified Buyer |
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| "All good prety quick delivery" | |
| szczepan malczewski (Scarborough) | 06/06/2023 |
| Verified Buyer |
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| "I ordered a starter kit with a board and the protective equipment. It arrived on time (even with the bank holiday). Everything was great quality!" | |
| Jessica M. (Hoddesdon) | 05/06/2023 |
| Verified Buyer |
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| "Good quality item very pleased delivery was a little slow" | |
| Christopher Fletcher (Bacup) | 05/06/2023 |
Reply from SkatePro: Thank you very much for taking the time to leave us a comment. At the time of placing your order you received a message confirming the delivery date and I can see that both orders placed have met the delivery date. In your case, one of the orders was placed during Easter week, in Denmark, where we are located, we are closed for 4 days as it is a bank holiday and this extended the expected delivery date, however this was calculated in the information that was sent in your confirmation email. We look forward to hearing from you if you need anything else and hope you enjoy your products. /Skatepro team |
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| Verified Buyer |
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| "Really pleased with inliners ! Will use SkatePro again for sure My son loves it!!" | |
| Wojciech Majewski (Peterborough) | 05/06/2023 |
| Verified Buyer |
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| "Really pleased with service and product, my son is really happy with his scooter!!" | |
| Gillian Johnston (Lhanbryde) | 04/06/2023 |
| Verified Buyer |
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| "Really pleased with the bars and grips! Will use SkatePro again for sure!" | |
| Phill Brown (Hampton) | 04/06/2023 |
| Verified Buyer |
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| "Good prices, good products and fast delivery." | |
| David Scotchbrook (Leicester) | 04/06/2023 |
| Verified Buyer |
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| "Brilliant service" | |
| Mr Gareth Alcock (Eagle, Swinderby and Witham St. ) | 04/06/2023 |
| Verified Buyer |
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| "Great service and great product!" | |
| Emilian Bartkowicz (Didcot) | 04/06/2023 |
| Verified Buyer |
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| "Fantastic service, order arrived quickly with no issues. Son is very happy with his new kit. Love the extra stickers in aswell. Would definitely order through Skate Pro again" | |
| Rachel C. (Windsor) | 30/05/2023 |
| Verified Buyer |
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| "Top notch product at a great price!" | |
| Heidi Skirrow (Poole) | 30/05/2023 |
| Verified Buyer |
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| "Quality" | |
| tom jones (Northwich) | 30/05/2023 |
| Verified Buyer |
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| "Great skateboard" | |
| Aly Cranston (Culverstone Green) | 30/05/2023 |
| Verified Buyer |
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| "Great little pump - perfect for long trips/expeditions as far smaller than the standard ones. Thanks very much" | |
| Nigel Muir (London) | 30/05/2023 |
| Verified Buyer |
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| "Brill thanks son love the wheels 😊" | |
| Kara harris (Taunton) | 30/05/2023 |
| Verified Buyer |
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| "all products arrived very secure and undamaged" | |
| morgan albrighton (burryport) | 30/05/2023 |
| Verified Buyer |
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| "My grandson loved his new stunt scooter." | |
| Mrs M. M. (Swarthmoor) | 29/05/2023 |
| Verified Buyer |
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| "Excellent service. Already have items in my basket for the next order!! Lol 😆" | |
| JAMES BRASS (Isle Of Arran) | 29/05/2023 |
| Verified Buyer |
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| "Great service, perfect skateboard 🛹 to start my son off" | |
| Duncan cottier (St Albans) | 28/05/2023 |
| Verified Buyer |
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| "Very good quality Very happy with product" | |
| Grant Dye (Guildford) | 27/05/2023 |
| Verified Buyer |
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| "Great quality bag and good size. Easily fits a 10’6” SUP and accessories inside." | |
| Andrew S. (Conisbrough) | 26/05/2023 |
| Verified Buyer |
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| "Rapid dispatch and delivery. Product as advertised. Great value. Will be back. Thank you." | |
| John Lloyd (Inverness) | 26/05/2023 |
| Verified Buyer |
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| "Item looks great hopefully my son will love it. It's a present can't wait to see his reaction" | |
| Paulina K. (Weston-super-Mare) | 26/05/2023 |
| Verified Buyer |
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| "Website allowed me to find the most appropriate product (skins) for my needs and was delivered promptly." | |
| Mr Graeme Steers (Basingstoke) | 23/05/2023 |
| Verified Buyer |
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| "Excellent services" | |
| Adam Halse (Brynna) | 22/05/2023 |
| Verified Buyer |
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| "great products" | |
| Laura Sumner (Canterbury) | 22/05/2023 |
| Verified Buyer |
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| "I love my trampolines scooter I play with it day" | |
| Noah jack watts (Bridgend) | 22/05/2023 |
| Verified Buyer |
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| "Great Price, excellent delivery time" | |
| Oscar Wood (Puckeridge) | 21/05/2023 |
| Verified Buyer |
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| "Great price" | |
| Mr John C Willis (WORCESTER PARK) | 21/05/2023 |
| Verified Buyer |
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| "Excellent service. Reasonable price, good communication, speedy delivery and delivered when stated. Ski bindings mounted perfectly and set to correct DIN. Really pleased." | |
| Neil R. (Taunton) | 20/05/2023 |
| Verified Buyer |
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| "Fast shipping, well packed, items exactly as described and pictured, great prices on what I bought. SkatePro followed up the delivery by e-mail to check that everything was OK. Couldn't have asked for more. I will certainly be shopping with them again and you should too. Thanks, SkatePro." | |
| Doug L. (. D. (Brooklands) | 19/05/2023 |
| Verified Buyer |
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| "Good quality product, as expected. Easy mounting. Too a bit longer to deliver but wasn’t a problem." | |
| Marcin Rudnicki (HUNTINGDON) | 18/05/2023 |
| Verified Buyer |
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| "Lovely great quality skates and wrist guards. Fast delivery. Highly recommend." | |
| Kathleen McLaughlin (Ardrossan) | 18/05/2023 |
| Verified Buyer |
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| "My son was so pleased with his trampoline scooter great value for money" | |
| Beryl johansen (Liverpool) | 17/05/2023 |
| Verified Buyer |
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| "A very quality item.I very happy this purchase. I highly recommend this produkt and this seller. Thank you." | |
| Edyta R. (Shrewsbury) | 17/05/2023 |
| Verified Buyer |
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| "good" | |
| ieuan preece (Nottingham) | 16/05/2023 |
| Verified Buyer |
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| "I've ordered a few items from SkatePro now and have always been satisfied. There was an issue with the delivery of the latest item that I ordered, which was not down to SkatePro. However contacting them to try to resolve the issue was positive and helpful." | |
| John Rickard (Darlington) | 16/05/2023 |
| Verified Buyer |
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| "Arrived quickly, scooter is as described. my son is over the moon with it." | |
| Louise Tripptree (Gillingham) | 16/05/2023 |
| Verified Buyer |
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| "All ok" | |
| iain m. (Bristol) | 15/05/2023 |
| Verified Buyer |
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| "Products arrived as arranged and the price was very competitive." | |
| richard lee (Ingatestone) | 15/05/2023 |
| Verified Buyer |
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| "Very good would recommend" | |
| Ivan Gardiner (Hereford) | 15/05/2023 |
| Verified Buyer |
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| "Delighted with my DB Skimboard, great purchase to get me into the sport. Looking forward to many fun days to come 😀" | |
| Mike knowles (Taynuilt) | 14/05/2023 |
| Verified Buyer |
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| "Lovely scooter. My son really liked it." | |
| Dariana C. (LOUGHBOROUGH) | 09/05/2023 |
| Verified Buyer |
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| "A great ordering experience from Skatepro, they had the product that could not be found easily on UK sites and smoothing ordering and delivery of quality SUP backpack, thanks." | |
| M. Wells (Aylesbury) | 09/05/2023 |
| Verified Buyer |
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| "Skates were great and delivered on time. Kids love them" | |
| Paul Jaffe (KINGSTON UPON THAMES) | 08/05/2023 |
| Verified Buyer |
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| "Unlike UK shops when their website says in stock this means in stock. Very quick on email to reply to questions. Fast shipping to Uk and as promised no customs shenanigans or duty. Highly recommended." | |
| Adam Atkinson (Bracknell) | 08/05/2023 |
| Verified Buyer |
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| "Great product, looks perfect on my restoration build." | |
| Alex miles (Shrewsbury) | 08/05/2023 |
| Verified Buyer |
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| "Great Product, Highly Recommend" | |
| Mariusz Kuzma (Weybridge) | 07/05/2023 |
| Verified Buyer |
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| "Great service as always .highly recommended" | |
| Blair Anderson (Edinburgh) | 07/05/2023 |
| Verified Buyer |
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| "Highly delighted fast delivery great comms Would use again." | |
| Scott aird (Ayr) | 07/05/2023 |
| Verified Buyer |
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| "Item as described" | |
| Florent Pinault (London) | 05/05/2023 |
| Verified Buyer |
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| "Brilliant and efficient service. Replied to emails. Great customer service." | |
| Darren Micklewright (Haverhill) | 05/05/2023 |
| Verified Buyer |
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| "no im not happy u sent the wrong item an now im having trouble getting the correct 1 like its my fault u got it wrong joke is what u r" | |
| tim blake (THETFORD) | 04/05/2023 |
Reply from SkatePro: We understand your frustration with the situation. My colleagues already contacted you in order to find out more about the issue. Human errors happen all the time, therefore we kindly ask you to understand us too. As soon as you will return the product to us to verify our mistake, we will be able to correct it and send you the right one. We kindly ask you to check your last e-mail regarding the issue. We are here to assist you and to offer you the available solutions. //SkatePro Team |
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| Verified Buyer |
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| "The scooter arrived in good condition and looks great." | |
| Francis Devaney (Dumfries) | 04/05/2023 |
| Verified Buyer |
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| "Superb. Very good communication and service." | |
| SLAWOMIR OCZKOWSKI (Doncaster) | 04/05/2023 |
| Verified Buyer |
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| "Easy to order, good quality. Would definitely recommend. The Southpark deck is perfect!" | |
| Billy P. (Alton) | 03/05/2023 |
| Verified Buyer |
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| "My Son loved all his stickers thank you so much! And turned up on time 👍" | |
| Natasha cross (Taunton) | 02/05/2023 |
| Verified Buyer |
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| "So long winded to return the product with it being too small . Still haven’t got a returns label" | |
| Ashley densmore (Liverpool) | 02/05/2023 |
Reply from SkatePro: Thank you for the review. Sadly, because you selected //I will send it myself// option, our system did not notify us about your return because it assumed you will arrange it yourself. The system notifies us only when customers choose the SkatePro return label (this way, we know we have to arrange it for you, and we usually get back almost immediately). I am glad to see we reached you and managed to help you😊. You are always welcome to contact us via e-mail or phone call if there are any confusions about the return process. We hope this information clarifies our delay. //SkatePro Team |
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| Verified Buyer |
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| "Easy to use website. Delivery tracking available asap and ease of use to follow Top scooter son loved it thank you" | |
| Emily Turton (Bristol) | 02/05/2023 |
| Verified Buyer |
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| "Easy to order, good quality, quick delivery." | |
| Andris Svarcs (Leatherhead) | 02/05/2023 |
| Verified Buyer |
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| "My son loved his new scooter,Soon as it was delivered it was all made up and ready to go,Very happy." | |
| Kara Williams (Sandown/Shanklin) | 01/05/2023 |
| Verified Buyer |
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| "Great service, although I ordered the skates to be sharpened and they arrived blunt" | |
| D. McCorry (Newtownabbey) | 01/05/2023 |
Reply from SkatePro: Thank you for your feedback. If the skate is sharpened it will have a label on the outside indicating this. The sharpening we do is not deep since it is for recreational skaters, so if you want a more aggressive sharpening you will have to take it to be sharpened again. Our sharpening may not be visible to the naked eye. I hope this explanation will give you a better understanding of the situation. If not, please do not hesitate to contact us again. |
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| Verified Buyer |
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| "Order came as expected goods were of high quality really pleased with my purchase" | |
| Paula McMahon (Northampton) | 01/05/2023 |
