Reviews of SkatePro
Verified Buyer | |
"Delivery is quicker than some UK online shops. Cheaper as well. Kink seat absolutely fine Williams tyres on the other hand VERY POOR. 3 sessions in and the extremely thin side wall on the back blew out. Back to my animal glh." | |
Lloyd Gellatly (Chesterfield) | 07/11/2021 |
Reply from SkatePro: Hi there Lloyd, Thank you so much for your time leaving a comment π I am glad to hear that you had a nice experience buying with us!! About the tyres, I am sorry to hear that, it is not normal that after 3 sessions they are that way. Please, reach out to our customer service team, and we will take a look into this. We would love to find a solution for this. /Cristina |
Verified Buyer | |
"Amazing value for money ,ordered for my girl an going to order some for myself" | |
Nicola Garner (St Helens) | 05/11/2021 |
Verified Buyer | |
"Even in Brexit stricken once Great Britain, my skis arrived on time with duty prepaid. I cannot fault the service I received, from ordering, through queries as to delivery and tracking every query was handled with friendly efficiency. Buy from SkatePro with confidence." | |
Philip Wassall (Hopwas) | 05/11/2021 |
Verified Buyer | |
"Great" | |
Boguslawa Szmulewska (Birmingham) | 04/11/2021 |
Verified Buyer | |
"Skateboard arrived in good time. No additional shipping fees/taxes. As far as the board itself (Element peanut earth wind fire and water) paint/artwork seems a bit thin, can't see it being durable. Hopefully wheels will loosen up a little too. Will definitely revisit if I need to update gear." | |
Andrew Collier (Rufforth) | 04/11/2021 |
Verified Buyer | |
"Made large order, was very happy with all purchases I made. All products feel premium. One product had an error but this was rectified to my satisfaction. Will definitely come back again" | |
Adam S. (Weymouth) | 03/11/2021 |
Verified Buyer | |
"Very happy with my skates!!" | |
Steve Maddock (Barnstaple) | 02/11/2021 |
Verified Buyer | |
"Very happy with the products and overall service" | |
John Mckee (Tranent) | 02/11/2021 |
Verified Buyer | |
"My son loves his new deck. Delivered when they were supposed to be." | |
Sarah Cook (Louth) | 02/11/2021 |
Verified Buyer | |
"Happy with these." | |
Richard Emmerson (Seghill) | 02/11/2021 |
Verified Buyer | |
"No Issues, and delivered in a few days, Great stuff" | |
Myles poole (Nailsea) | 02/11/2021 |
Verified Buyer | |
"Good shop" | |
Dan hopkinson (Leeds) | 02/11/2021 |
Verified Buyer | |
"What I ordered was fine .just waited longer for it to be delivered" | |
Vivienne Cargill (Glasgow) | 02/11/2021 |
Verified Buyer | |
"Skates look great. Sizing is not overly big so order next size up, which I did after reading reviews. Narrow foot so would be possibly tight on broad feet. Product box was damaged with a large hole but product itself in tact. Iβm sure my daughter will love them. Delivery took 2 weeks" | |
Natalie Leeming-Johnstone (Ilkley) | 01/11/2021 |
Verified Buyer | |
"Very pleased with the purchases! Thanks" | |
Damien Bouyou (Cheddar) | 01/11/2021 |
Verified Buyer | |
"Great price. Delivery slightly longer than I thought but customer service assured me it was on it's way. It came a few days later. Happy customer." | |
Gillian E. (Clarkston) | 01/11/2021 |
Verified Buyer | |
"My grandson ordered these for his bike didnβt take to long to arrive and he was really pleased" | |
Heather belle (Flint) | 01/11/2021 |
Verified Buyer | |
"My son really liked it and is very happy with his present. I ordered in plenty of time so as not to be disappointed, it called supply chain management given the current climateππ" | |
John Summers (Chediston) | 28/10/2021 |
Verified Buyer | |
"Great customer service ! Ones my package arrived damaged with some little parts missing but thanks to my pictures Skatepro sorted the problem within few hours. I love their willingness to satisfy their customers. Plus their website is full of informations, the best I have ever seen. It's a pleasure to deal with Skatepro.." | |
Robert P. (Gloucester) | 28/10/2021 |
Verified Buyer | |
"My son was so happy so I assume it was good except for long waiting nothing wrong" | |
Veronika Smihulova (Bentley and Darlaston North Ward) | 28/10/2021 |
Verified Buyer | |
"Excellent prices but slow delivery as it comes from Denmark not from UK but if yiu don't mind waiting a few extra day its worth the prices" | |
Peter waller (NOTTINGHAM) | 27/10/2021 |
Verified Buyer | |
"Quick delivery of exactly what I ordered :)" | |
Mike Snow (Alperton) | 27/10/2021 |
Verified Buyer | |
"Came on time brilliant service" | |
Beverly sellers (Gilberdyke) | 27/10/2021 |
Verified Buyer | |
"Really quick shipping, around a week and love the board!" | |
Sarah Fellows (Wrexham) | 26/10/2021 |
Verified Buyer | |
"Awesome service took a little long to get hear though but all parts i ordered are top quality and great." | |
Kyle Taylor (Hawick) | 26/10/2021 |
Verified Buyer | |
"The Longwayβs deck is in North Horizonβs box. It was really strange. SkatePro doesn't answer emails. nobody comes to solve the problem:(" | |
LI L. (Liverpool) | 26/10/2021 |
Reply from SkatePro: Hi there, Thanks for taking the time to write us a review. I'm very sorry to hear that you received the wrong product. I will get in contact via email so that we can sort this out quickly and make sure that you get the right deck as soon as possible. My apologies again for this mistake, we are looking forward to getting this sorted for you quickly. - Samantha |
Verified Buyer | |
"Excellent! Bought some knee pads and they were perfect. Parcel was well packaged and arrived on time. SkatePro kept me informed wth up to date parcel tracking info. Thank you!!" | |
Jennifer C. (Bebington , Wirral) | 26/10/2021 |
Verified Buyer | |
"Great service and great price. Skates arrived and my wife loves them - thank you" | |
Richard Wilson (Tyneside) | 26/10/2021 |
Verified Buyer | |
"Great service and a really good price, too! Despite Brexit the skates arrived within the time frame given - Iβm impressed." | |
Alison Dorey (BUDE, Cornwall) | 26/10/2021 |
Verified Buyer | |
"The best shop!!! I love it everything is perfect" | |
Nelio Rodrigo Vasconcelos Ferreira (Bournemouth) | 25/10/2021 |
Verified Buyer | |
"At the first moment of the order I thought it would be delivered in a few days. But the order came from Denmark and my son had to wait a long time. It would be good to inform buyers about the long delivery period. Everything else is perfect and I have no other comments! Thank you!" | |
Pasha Tsenova (College Ward) | 25/10/2021 |
Reply from SkatePro: Hi Pasha, Thank you for your review! Usually delivery to the UK takes 2-6 business days. I can see that your parcel was expected to be delivered between Monday 18 Oct - Wednesday 20 Oct, and it got delivered on the 18th of October. So, everything seems to be on time!π I hope your son enjoys the items β If there are any issues, please, don't hesitate to contact us. /Vesta |
Verified Buyer | |
"Prompt service" | |
Sabine Hargreaves (Horsham District) | 25/10/2021 |
Verified Buyer | |
"Excellent quality excellent service as usual!!!" | |
Fiona Cowan (Bangor) | 25/10/2021 |
Verified Buyer | |
"Great fast and efficient delivery." | |
Dave Ainley (Wigton) | 25/10/2021 |
Verified Buyer | |
"Excellent bike, my son loves it. The first time, I can see he is having fun ! Thanks π" | |
Joseph Kone-Renaud (Bracknell) | 25/10/2021 |
Verified Buyer | |
"Very pleased" | |
E. Bradshaw (Colchester) | 25/10/2021 |
Verified Buyer | |
"Ordered skates for my daughters birthday children's size,ordered a size up as she's a 1 ,fot great,well made skates 10/10" | |
Brenda nash (Rhyl ll) | 25/10/2021 |
Verified Buyer | |
"Yes, yes, son really really wanted it!!!" | |
Sally Louisa Martin (Bristol) | 25/10/2021 |
Verified Buyer | |
"Good parts , arrived on time." | |
martin l. (belfast) | 25/10/2021 |
Verified Buyer | |
"Skatepro have been great, the delivery has been fairly quick considering its from overseas, I got a fair amount of stickers with my orders which is always a win. Overall I'm happy with their service and have recommended skatepro to my friends" | |
Harrisson Smith (Witney) | 22/10/2021 |
Verified Buyer | |
"Great fully recommend" | |
Martin Bettany (Stoke-on-Trent) | 21/10/2021 |
Verified Buyer | |
"It only came couple hours late" | |
Jack Taylor Rodriguez (Abingdon) | 19/10/2021 |
Verified Buyer | |
"Great service" | |
Ben Higgins (Bristol) | 19/10/2021 |
Verified Buyer | |
"Great Job. Will be ordering again soon." | |
Stewart Frampton (Alton) | 19/10/2021 |
Verified Buyer | |
"Goods arrived as ordered and without damage." | |
Darren Audet (Redhill) | 19/10/2021 |
Verified Buyer | |
"Easy website to use and delivery was as stated" | |
Peter g. (Haddington) | 19/10/2021 |
Verified Buyer | |
"Very pleased with these pads, comfortable and fit under jeans well. Delivered quickly too." | |
Adam Edwards (Birkenhead) | 19/10/2021 |
Verified Buyer | |
"Very good" | |
Irmantas Vingelis (East Ham South) | 18/10/2021 |
Verified Buyer | |
"Super fast delivery. Fantastic price." | |
Jo Ashmore (Buxton) | 18/10/2021 |
Verified Buyer | |
"Product was much needed and arrived as promised. Thank you." | |
JONATHAN ANDREW CASALE (Farnham) | 18/10/2021 |
Verified Buyer | |
"Quick delievery. Great quality one very happy little boy i have now." | |
S. Wolford (Wakefield) | 18/10/2021 |
Verified Buyer | |
"Quick delivery. Great products." | |
Michelle K. (Fareham) | 18/10/2021 |
Verified Buyer | |
"Great service" | |
Simon C. (bath) | 18/10/2021 |
Verified Buyer | |
"I did struggle with the delivery time as it was much longer then expected however every time I contacted customer service I did get a response quickly. Skates were too small when they arrived and had to return them via a ups courier which was a little tricky but havenβt heard still about tracking return or refund" | |
Emma Anderson (Ashington) | 18/10/2021 |
Reply from SkatePro: Hi there, Thank you for taking the time to leave us a review. I apologize for the longer delivery time that you experienced. We try to have orders shipped out as quickly as we can, but unfortunately, the actual delivery time is sometimes out of our control. I'm also sorry to hear that you were not kept in the loop regarding the status of your return. I will email you now to let you know how things are going π Thanks again! - Samantha |
Verified Buyer | |
"These guys did bits!" | |
Bradley Yelland (Northampton) | 15/10/2021 |
Verified Buyer | |
"Product arrived days later than stated. Tracking system was poor" | |
wendy McGurrin (Crawley) | 14/10/2021 |
Reply from SkatePro: Hi there, Thanks so much for taking the time to leave us a review. I apologize that your order was delivered after the estimated delivery date. We do our best to make accurate estimations for delivery, however the couriers that we work with are currently experiencing unforeseen delays. I hope that you are enjoying your new products, despite the delay in delivery. I am sorry again for this delay, we will be sure to take this feedback into consideration and look into making sure our estimated delivery dates are up to date. - Samantha |
Verified Buyer | |
"Great quality and good service" | |
Jeremy Hall (Bishop's Castle) | 14/10/2021 |
Verified Buyer | |
"Great, thanks!" | |
Melanie Dean (Wolverhampton) | 12/10/2021 |
Verified Buyer | |
"Arrived fast in perfect condition" | |
Ann OβKane (Glasgow) | 12/10/2021 |
Verified Buyer | |
"Super lightweight. Son is over the moon" | |
Victoria rackley (Evesham) | 12/10/2021 |
Verified Buyer | |
"Warm and comfortable" | |
Sam Stevens (Rosmey) | 11/10/2021 |
Verified Buyer | |
"The scooter is still in its box as its a Christmas present for my grandson. I know he will love it as he choose it himself, he knows it has arrived and said he cant wait until Christmas to use it, but I'm not giving in, he is going to have to wait." | |
Patricia Whittlestone (Wakefield) | 11/10/2021 |
Verified Buyer | |
"Great service" | |
brian dilworth (Dagenham) | 11/10/2021 |
Verified Buyer | |
"All good π" | |
Dave godfrey (Wing) | 11/10/2021 |
Verified Buyer | |
"Arrived in good time" | |
christopher Coates (Thorne) | 11/10/2021 |
Verified Buyer | |
"Got here fast and the parts are great that I ordered" | |
Matthew isherwood (Chester) | 08/10/2021 |
Verified Buyer | |
"Just what my grandson wanted he loved them" | |
Nichola mallinson (Wolverhampton) | 07/10/2021 |
Verified Buyer | |
"Great service and great products" | |
Jay T. (Bridlington) | 07/10/2021 |
Verified Buyer | |
"Delivery was a week late but products are good and worth waiting for" | |
J. Bennett (Dorset) | 07/10/2021 |
Verified Buyer | |
"Customer services quick to reply. Quality products for a good price. Purchase was a Birthday present and delivery speed did not disappoint. Thanks for a great shopping experience!" | |
Jennifer D. (Fernhill Heath, Worcester) | 06/10/2021 |
Verified Buyer | |
"Glad I could purchase everything in one place and at a good price. Easy to order and arrived in time as it was a birthday present. Slight hick up with order initially which was sorted out very quickly and very efficiently. Do recommend purchasing from here and will do so again in the future. Very pleased." | |
Jannis Nixon (Blackpool) | 06/10/2021 |
Verified Buyer | |
"Simple ordering, informative tracking" | |
Adam Wicks (Horsham) | 05/10/2021 |
Verified Buyer | |
"Fab service" | |
Wanda Hickley (Leicestershire) | 05/10/2021 |
Verified Buyer | |
"Fab, checked order progress for me and were generally a delight to buy from." | |
Meghan Ellis (Glasgow) | 05/10/2021 |
Verified Buyer | |
"Super fast shipping to my UK address and no post brexit customs fees." | |
Ladislav J. (St Ives) | 04/10/2021 |
Verified Buyer | |
"All good with SkatePro. Delivery very good. Packaging adequate. Communication excellent showing every step by the couriers as the products were being transported." | |
Philip A Higgs (Shepshed) | 04/10/2021 |
Verified Buyer | |
"great products, really good prices and fast delivery" | |
renato campesi (High Wycombe) | 04/10/2021 |
Verified Buyer | |
"Great product, easy to build and came quick." | |
Victoria Drumm (Edinburgh) | 04/10/2021 |
Verified Buyer | |
"Great delivery as always and happy with order :) Bars feels good and just like raiders bars." | |
Thomas M. (Edinburgh) | 01/10/2021 |
Verified Buyer | |
"Great service from Stephan, great product and reasonable delivery time. Everything arrived intact and when expected." | |
Craig Lacey (Paisley) | 01/10/2021 |
Verified Buyer | |
"Good price. Speedy despatch" | |
B. Cooper (Swallowfield Ward) | 30/09/2021 |
Verified Buyer | |
"good" | |
joseph t. (London) | 29/09/2021 |
Verified Buyer | |
"Great wheels came on time I love them I reccomend these to anyone" | |
Jon wal (Hemsworth) | 29/09/2021 |
Verified Buyer | |
"My experience with skatepro is nothing short of excellent, the staff are very helpful & pleasent to talk to." | |
Bledi Topore (Maldon) | 29/09/2021 |
Verified Buyer | |
"Amazing will continue to use your company" | |
Aaron Douglas (Bournemouth) | 29/09/2021 |
Verified Buyer | |
"Would recommend" | |
Simon M. (Eastleigh) | 29/09/2021 |
Verified Buyer | |
"Always get great service and good value for money." | |
D. Alizadeh-Ghannad (Hastings) | 28/09/2021 |
Verified Buyer | |
"Great wheels!" | |
Gabriela Lesniewska (Telegraph Hill) | 28/09/2021 |
Verified Buyer | |
"It was the right model but the wrong colour and as it was a birthday present didn't have time to return it. They were very sorry for mistake and would of changed item if there was time ,was given a store voucher. Thanks ty" | |
Terence Young (Fareham) | 28/09/2021 |
Reply from SkatePro: Hi Terence, Thank you for taking the time to leave a review! I am sorry to hear, that the wrong item was shipped out. In this case, we would appreciate if you could send some photos including the good, so we can investigate the case and make sure it does not happen again. π However, I believe you do not have the item anymore, as it was a birthday gift. Please, check your mail, I have sent you an update of how we can proceed further from here. Looking forward to hearing from you!π //Lina |
Verified Buyer | |
"The replacement buckle I bought seems fine but it attaches using rivets and SkatePro weren't sure what tool was needed to close them. I'm still trying to work that out two weeks later as the local hardware store doesn't know either! It would be better if SkatePro knew what tools were needed to fit the products they are selling." | |
Neil Pawson (Cambridge) | 28/09/2021 |
Reply from SkatePro: Hi Neil, Thank you so much for your time leaving a comment! I am so sorry to hear that you are still trying to fit the buckles to the skates. I can see that our colleague advised you about this as, when we talk about old skates, models are a bit hard to find replacements. We sent you an example of the tool needed to insert the buckles. Unfortunately, we don't have it at the moment on the website but, it wil be much easier for you to find it with the picture and name of the tool provided by us. Please don't hesitate to contact us if you have any other questions, we will be more than happy to help. /Cristina |
Verified Buyer | |
"I knew what I wanted and recieved the wheels on time. Look amazing o the long board. Many 5hanks" | |
Gary Enwood (Worthing) | 27/09/2021 |
Verified Buyer | |
"Excellent- thanks." | |
Louise Marshall (Rainham) | 27/09/2021 |
Verified Buyer | |
"AWESOME THANKYOU!π" | |
Ian J Edwards (Southall) | 27/09/2021 |
Verified Buyer | |
"Excellent shopping experience- thank you!" | |
Sam Claydon (Perranporth) | 27/09/2021 |
Verified Buyer | |
"Fantastic items I'm girl is over the moon,best place to buy your skate things from." | |
Miss Sarah ross (Canterbury) | 27/09/2021 |
Verified Buyer | |
"The products are perfect and I was struggling to find pads that would fit. The site is easy to use and product's are reasonably priced. My only gripe is that is should be made clearer that items come from denmark and this can impact shipping. I didn't have to wait too long but this did cause some confusion as I wasn't aware until after ordering." | |
Maike M. (Halifax) | 27/09/2021 |
Reply from SkatePro: Hello Maike, Thank you for your review! I am sorry the fact that we are a danish based company was not made clear enough to you before purchasing. We want to be transparent with our customers and are taking care of duties and taxes for that matter. We hope to see you again on our site! Annabelle π |
Verified Buyer | |
"Good skates, my niece loves them, although she's having difficulty learning how to stop!" | |
I. Marchetti (Brentford) | 27/09/2021 |
Verified Buyer | |
"Great experience everything went smoothly and our grandson is very happy with his lovely new skate board" | |
Jean Spiers (Kilkeel) | 22/09/2021 |
Verified Buyer | |
"Poor quality product. Nothing like the images on the website. Very disappointing. Whatever price paid, skatepro should uphold a basic quality guarantee. Can no longer trust this brand" | |
Helga Hill (Newtownards) | 22/09/2021 |
Reply from SkatePro: Hi Helge, Thanks for your time leaving a review! I can see you have been emailing with my colleague, and we have provided you with a free return label.π Regarding the pictures, they are taken in our studio using the real products that we are shipping out. Usually they reflect the products, as they are. Sorry, that we did not exceed your expectations. Once again, sorry for the inconvenience! If there is anything else, let me know.β //Lina |
Verified Buyer | |
"Great quality skates." | |
Susan A Fortune (Longniddry) | 22/09/2021 |