Reviews of SkatePro
Verified Buyer | |
"Super fast delivery highly recommend" | |
Chris Hewitt (Derby) | 09/07/2020 |
Verified Buyer | |
"Really good service from skatepro! Products have all arrived on time. With regular updates from order confirmation to when it's going to be delivered." | |
Robert Hepburn (Grimsby) | 09/07/2020 |
Verified Buyer | |
"Very quick and easy to use. Very professional." | |
Emma Lynch (Dundee) | 09/07/2020 |
Verified Buyer | |
"No problems with this company, speedy replies when communicating with them." | |
Hazel Prachek (Sheffield) | 09/07/2020 |
Verified Buyer | |
"Really great!" | |
44 C. (Islay) | 09/07/2020 |
Verified Buyer | |
"Very Impressed with the service and delivery from Skate Pro. Order placed Thursday evening and delivered on Sunday morning, updates and tracking were details excellent." | |
Scott McVeigh (Valley Ward) | 09/07/2020 |
Verified Buyer | |
"Absolutely Brilliant." | |
George Ready (ISLE OF MAN) | 08/07/2020 |
Verified Buyer | |
"Dpd didn't deliver one of my items but skatepro sent me out another one which arrived no problems good customer service by skatepro" | |
Jordan O'Connell (Clackmannanshire) | 08/07/2020 |
Verified Buyer | |
"Very good service and kept me informed with me order update" | |
Jayne Robinson (Cwmbran) | 08/07/2020 |
Verified Buyer | |
"From start to finish it was an excellent process. I ordered at approximately 4.50pm and straight away had a reply saying it was being dispatched. Was told it would arrive the following Monday but was here by the Saturday morning. Definitely recommend this company highly and will use again. Thanks" | |
Kelly Walsh (Wolverhampton) | 08/07/2020 |
Verified Buyer | |
"Excellent. Kept me in the loop all the way, and delivered speedily. Thank you." | |
Timothy Davies (Saintfield) | 08/07/2020 |
Verified Buyer | |
"Never had an issue always fast delivery" | |
David Hickson (Crewe) | 08/07/2020 |
Verified Buyer | |
"yeah thanks no problems at all. will use again" | |
James J. (Romford) | 08/07/2020 |
Verified Buyer | |
"Excellent service" | |
Elizabeth McFaul (Livingston) | 08/07/2020 |
Verified Buyer | |
"Great quick delivery and smooth access to website" | |
Conan Coulter (Barrow in furness) | 08/07/2020 |
Verified Buyer | |
"Excellent service would put a lot of other companies to shame." | |
Richard Burrow (Weston-super-Mare) | 07/07/2020 |
Verified Buyer | |
"Excellent. Fast delivery." | |
John c. (MANCHESTER) | 07/07/2020 |
Verified Buyer | |
"Super fast delivery . Brilliant service . 👍" | |
lee young (BALLYNAHINCH) | 07/07/2020 |
Verified Buyer | |
"Slow delivery, took longer than the estimated time of arrival." | |
Dominic Tso (London) | 07/07/2020 |
Verified Buyer | |
"Highly recommend" | |
Lindsay B. (Alnwick) | 07/07/2020 |
Verified Buyer | |
"Speedy delivery, item as described." | |
M. Hardy (Hebden Bridge) | 07/07/2020 |
Verified Buyer | |
"Excellent, no problems ever Also free sticker is a plus lol" | |
S. Redman (London) | 07/07/2020 |
Verified Buyer | |
"Super fast delivery Great tyres" | |
Scott adair (Glasgow) | 07/07/2020 |
Verified Buyer | |
"Great choice of products and speedy delivery!" | |
Petar C. (London) | 06/07/2020 |
Verified Buyer | |
"Fast delivery and packaging was good." | |
Jean S. (London) | 06/07/2020 |
Verified Buyer | |
"Epic. No complaints what so ever. I've already used you again 🤙🏼" | |
Sebastian B. (Witney) | 06/07/2020 |
Verified Buyer | |
"Great service and great products" | |
Noel Cooper (Houghton le Spring) | 06/07/2020 |
Verified Buyer | |
"Very quick dispatch, product as described, well packaged. Easy transaction." | |
Eliza M. (London) | 06/07/2020 |
Verified Buyer | |
"Amazing, thank you cordial 😙 I highly recommend, great service😉 Everything is fine 😀" | |
Magdalena Pierzgalska (London) | 06/07/2020 |
Verified Buyer | |
"Awesome product and service" | |
Harry brennan (Ravenshead) | 06/07/2020 |
Verified Buyer | |
"excellent. no problems." | |
nick d. (glasgow) | 06/07/2020 |
Verified Buyer | |
"I am happy with the service SkatePro have given, especially the updates on order progress and location of items at any time! The wheels, bearings and frame I ordered are all good, and I love the 3 wheel setup, which I use as well as my 4 wheel setup on another frame. SkatePro has a good selection of frames, wheels, etc, snd prices appear to be reasonable in most instances. In my second order I am critical of PowerSlide not SkatePro, because their description is, in my opinion both wrong and misleading, and consequently, the protective gear I ordered was well overpriced! I think you ought to look at the protective gear that you sell for them, and maybe add your own comments to clarify their descriptions of these particular items!" | |
David Wood (Guiseley and Rawdon Ward) | 05/07/2020 |
Verified Buyer | |
"Amazing service and would definitely use again and again!" | |
Sarah K. (Walsall) | 04/07/2020 |
Verified Buyer | |
"Excellent and prompt service, order arrived within a few days.." | |
Adela H. (London) | 02/07/2020 |
Verified Buyer | |
"Fab service, really quick delivery:)" | |
Elizabeth R. (Port talbot) | 02/07/2020 |
Verified Buyer | |
"Fast postage and great range of products at good prices." | |
Gareth Hale (Dundee) | 02/07/2020 |
Verified Buyer | |
"Product took a little longer then my 1st order but excusable due to CV19..customer service on point and willing to assist" | |
Dean Thompson (London) | 02/07/2020 |
Verified Buyer | |
"Great product, quick efficient service" | |
Amy Davison (Verwood) | 02/07/2020 |
Verified Buyer | |
"Fantastic and prompt" | |
Mrs D Antrobus (Coventry) | 02/07/2020 |
Verified Buyer | |
"Best wheels ever" | |
E. Joy (Stroud) | 01/07/2020 |
Verified Buyer | |
"Replacement Tyres - Fantastic service from start to finish. Very good communication all the way through. I could not fault how quick you got them here, considering they were dispatched to the uk. Highly recommend." | |
Kim O'Brien (Braintree) | 01/07/2020 |
Verified Buyer | |
"SkatePro fantastic service not messer s these lads !!" | |
Andy Cooper (Grimsby) | 01/07/2020 |
Verified Buyer | |
"Delivery was pretty fast considering I ordered from the UK and the product was shipped from Belgium." | |
Robin D. (Gullane) | 01/07/2020 |
Verified Buyer | |
"Pretty simple transaction which went well, no complaints!" | |
Ruairidh MacKenzie (Glasgow) | 01/07/2020 |
Verified Buyer | |
"Quick delivery" | |
melanie corbel (London) | 30/06/2020 |
Verified Buyer | |
"Everything very good! Prompt delivery Thank you" | |
Maurizio Marmorato (London) | 30/06/2020 |
Verified Buyer | |
"Quality products at unbeatable prices and fast delivery." | |
David O. (London) | 30/06/2020 |
Verified Buyer | |
"Can’t wait to order more." | |
John Eastment (Portsmouth) | 30/06/2020 |
Verified Buyer | |
"I accidentally ordered the skateboards to the wrong address so I sent some emails but I didn’t get a response until after I had figured it out with the shipping company. I understand that it’s a busy time but some directions on what to do next would have been nice. Anyways even after all that I got a response and they apologised for taking so long so at the end of the day it was quite good service." | |
Daisy H. (London) | 30/06/2020 |
Reply from SkatePro: Thanks for taking the time to write your review 😁 It's a shame that we couldn't get to you in time. I know with some of the current situations we have had minor delays in our responses. We really do appreciate your patience and understanding with this and we are so glad you still enjoyed our service! |
Verified Buyer | |
"very good" | |
Jasmine D. (London) | 30/06/2020 |
Verified Buyer | |
"Excellent" | |
Wayne marriott (Northampton) | 29/06/2020 |
Verified Buyer | |
"Perfect, no issues and fast delivery." | |
Gabriel Mazzetto (London) | 29/06/2020 |
Verified Buyer | |
"Quick easy service Got emails to say what time my Order was coming so I was in for this" | |
Bonnie Hayward (Essex) | 29/06/2020 |
Verified Buyer | |
"Very quick delivery" | |
Simon Caseley (Kings lynn) | 29/06/2020 |
Verified Buyer | |
"couldnt be happier" | |
lottie p. (Brighton) | 29/06/2020 |
Verified Buyer | |
"Great Service again, I have another purchase in mind ....." | |
Ben P. (London) | 28/06/2020 |
Verified Buyer | |
"Nice and easy" | |
Connor read (portishead) | 27/06/2020 |
Verified Buyer | |
"I've not shopped with SkatePro before, but it's a site i'll always look at now when looking for skate supplies. They were clear with re-stock dates on an item I'd ordered, which was nice. But even better the date of delivery was a good week before they were due to be in stock. Clear comms, easy delivery, would recommend." | |
Haydn Rees (Bristol) | 26/06/2020 |
Verified Buyer | |
"Very swift and prompt delivery, very pleased with quality of skates...will recommend..." | |
Amar Jaiswal (Swanscombe) | 26/06/2020 |
Verified Buyer | |
"Brilliant company, my partner recommended skatepro as he got his skates from this company and delivered them quickly. So I ordered a different make of skate and was very quick reliable service." | |
Kerry Munro (Edinburgh) | 25/06/2020 |
Verified Buyer | |
"Light, feel safe, fit perfectly and great colour!" | |
Silvia A. (London) | 25/06/2020 |
Verified Buyer | |
"Great product super fast delivery to the UK Would highly recommend" | |
Philip hawkins (Highbridge) | 25/06/2020 |
Verified Buyer | |
"Excellent" | |
Catherine Bell (Craigavon) | 25/06/2020 |
Verified Buyer | |
"Great product and fast delivery." | |
Stephen p. (Liverpool) | 25/06/2020 |
Verified Buyer | |
"Full professionalism and customer service, inline skates came on time and well packaged, thanks to customer service I chose the right size. Recommend! :)" | |
Slawomir B. (Dundee) | 25/06/2020 |
Verified Buyer | |
"Excellent - got exactly what I ordered and quickly." | |
nilam s. (London) | 25/06/2020 |
Verified Buyer | |
"Great Service, already planning my next purchase : )" | |
Ben P. (London) | 24/06/2020 |
Verified Buyer | |
"Brilliant company to deal with will definitely use again." | |
Christopher Jones (Cwmbran) | 24/06/2020 |
Verified Buyer | |
"Brill company to deal with and fast dispatch of order's would highly recommend for all future purchases" | |
Lisa S. (Cwmbran) | 24/06/2020 |
Verified Buyer | |
"Delivered goods sooner than expected thanks skatepro" | |
Rizwan Ayyub (Manchester) | 24/06/2020 |
Verified Buyer | |
"Verry hapy. Fast delivery. Great customer service" | |
Artur N. (Dolgarrog) | 24/06/2020 |
Verified Buyer | |
"I could not believe how fast and transparent the delivery was to the UK. Literally had them within a few days which is faster than most UK deliveries presently. Clear and easy tracking of the parcel too. Prices were comparable if not cheaper then some UK based stores. Will use again." | |
Zoe H. (Amersham/Chesham) | 24/06/2020 |
Verified Buyer | |
"Good" | |
V. Goatcher (Storrington) | 24/06/2020 |
Verified Buyer | |
"Great the skates came early which is always a bonus lol" | |
Pia Ashton (Haxby) | 23/06/2020 |
Verified Buyer | |
"very good, would definitely use again." | |
Jonathan lewis (Newtownards) | 23/06/2020 |
Verified Buyer | |
"cant fault them :)" | |
Roy S. (Crowle) | 23/06/2020 |
Verified Buyer | |
"Quality" | |
Will Abbott (Dartford) | 23/06/2020 |
Verified Buyer | |
"Excellent to deal with . Great Communication. Bike came on the time stated. Thank you" | |
Spencer Isaacs (Bredbury Green and Romiley Ward) | 23/06/2020 |
Verified Buyer | |
"Excellent." | |
Natalie B. (Edinburgh) | 23/06/2020 |
Verified Buyer | |
"SkatePro where great, purchase was easy, website easy to navigate, skate pro sent me plenty of updates about the delivery of my order and returning certain products was easy. Definitely will be purchasing from skate pro again." | |
J. Adams (London) | 23/06/2020 |
Verified Buyer | |
"nice deck" | |
Andrew curzon-berners (Milton Keynes) | 22/06/2020 |
Verified Buyer | |
"Great service from start to finish, fast delivery tumed up undamaged, kept informed st each stage. Will shop with them again." | |
Iain Dewar (London) | 22/06/2020 |
Verified Buyer | |
"Awesome so happy get one will not regret it" | |
Damen Macleod (Middlesbrough) | 22/06/2020 |
Verified Buyer | |
"Wicked never had any problems" | |
Chris loates (Warsop) | 22/06/2020 |
Verified Buyer | |
"Quick easy and friendly service" | |
Ashlie webs (Grimsby) | 22/06/2020 |
Verified Buyer | |
"Retailers world wide could learn a lot from skatepro. Brilliant service. Ordered late Friday, items in our hands Sunday lunchtime. Everything was correct to order. We now have two very, VERY, happy children. Thank you skatepro, we are now life long customers." | |
Steven Davies (Buckley) | 22/06/2020 |
Verified Buyer | |
"Ordered Fuse knee and shin pads on late Monday evening, and arrived today bang on time! ;) Fantastic service all round, especially during lockdown of covid 19! we use DPD, they are the best delivery people out of all of them!! Many thanks, my son will be very happy on his birthday! Stay Safe ;)" | |
Marie Darby (Colne, Lancashire. England) | 19/06/2020 |
Verified Buyer | |
"Excellent service. Super speedy delivery as always :)" | |
Emily C. (Colchester) | 18/06/2020 |
Verified Buyer | |
"BMX bike bought Dec '19 for novice, lightweight son. Frame broke end April '20 - 4 mths after purchase. Consumer Laws require repair/replacement of products < 6 months old, or refund if needed. 8 weeks on & still no outcome. I repeatedly chase. Skatepro repeatedly disappoint. Promises of responses lead to more promises of responses/repeat requests for information - not to satisfactory customer outcome. This company is using Covid19 as an excuse to avoid their obligations. I work with 1 global & 1 local company. Both had huge uplift in customer contacts yet met those requirements and had positive customer feedback. I did not want this product to break. I bought it in good faith for the exact use detailed on SkatePro's website. I don't want a disappointed son. That's enough to deal with. Poor customer service is an insult. I would recommend anyone thinking of buying a product through SkatePro to go to somewhere that cares about its customers and after purchase support." | |
Sue Mannion (Farnham) | 17/06/2020 |
Reply from SkatePro: Hi Sue, Unfortunately, the pandemic created unexpected and really slow response time from us and our supplier, I truly apologize for it. Fortunately, we managed to get back to you and provide a solution that fixed the issue with your bike. Don't hesitate to contact us again if you might need further assistance /Filippo |
Verified Buyer | |
"Top service/ great prices" | |
Kam Haghighi (Bournemouth) | 17/06/2020 |
Verified Buyer | |
"Ridiculously fast delivery, received within 2 days to the UK! Had previously emailed about the Sway 57's, perfect advice and SO glad I went with this company. LOVE my new skates and wouldn't hesitate to order from again!" | |
Gina Childs (Corby) | 12/06/2020 |
Verified Buyer | |
"Bought skates , amazing quality , definitely will buy again" | |
Maddie M. (St.austell) | 12/06/2020 |
Verified Buyer | |
"Bought a Primitive skate deck off these guys. When the board arrived it was scratched and damaged. I did not want a refund just a replacement so emailed them straight away with pictures of the damage. After a week or no reply I mailed again and again the following week still no reply.Fed up I went through the returns process to get a refund. The sending back for free with DPD only works if you can drop to a DPD centre of course in my city all points are shut due to COVID. I once again tried to email about this to no reply. I sent it back at a cost of £20 to myself. Two days later a email to say I had been refunded the price of the deck. So basically out of pocket for Skate Pro sending defective goods. I emailed trying to get my shipping costs back but also ignored. I will never shop here again" | |
JAMIE FLUKES (Bristol) | 11/06/2020 |
Reply from SkatePro: Thank you for your feedback on your experience with us. We are so sorry to hear that it was not a good one, but due to the times we were in at that stage, delivery and replied were both delayed so we do truly apologize! In the chance, you do decide to shop with us again, be sure to use the same email as the original purchase and I will make sure to provide you assistance on your purchase to ensure you have the best experience possible to make up for the bad one! /Adam |
Verified Buyer | |
"Not happy with service as I bought brake pads for my sons bike. I found out that the pads are the wrong type for his bike so emailed to cancel order straight away. I again emailed this morning and have now had a text saying order dispatch? Why" | |
Rob Yeo (Church Village) | 09/06/2020 |
Reply from SkatePro: Thank you for your review. We aim to send customer orders out as quickly as possible and in this case it meant that we were not able to change your order int time. We will reach out to you directly to find a solution for you 😇 /Abigail |
Verified Buyer | |
"Ordered my skates late one evening, two days later they arrived! Excellent service from start to finish. Ready to make my next purchase!" | |
Alexia Meredith (Wood Walton) | 07/06/2020 |
Verified Buyer | |
"Outstanding service from start to finish cant recommend these guys enough really really happy! Pre ordered my skates for dispatch on the 8th of June also called and added a new helmet and gloves to my order whilst waiting and everything arrived today, early! All fit great and the team couldn't have been more helpful along the way making the whole process pleasent and painless. Delt with alot of idiot skate shops in the past but skatepro are bang on and I will only use these guys from now on, thanks again 🤙🏻" | |
Andy Griffiths (Chelmsford, Essex) | 06/06/2020 |
Verified Buyer | |
"Excellent online service from skate pro. From the moment I placed order I received all the communication I needed, order confirmation, dispatch confirmation, then communication from DPD on my delivery date and received and hour window given to me in the morning. A great combination of two good companies made this transaction speedy and handled very well. Delivery time was great considering deliveries are taking longer during coronavirus "lockdown". Thank you very much" | |
Carl Crabbe (Colchester) | 06/06/2020 |
Verified Buyer | |
"I’ve only used these skates a handful of times and I’ve now got two massive cracks from the heel of each boot running up to the cuff, and one shoelace eyelet which has ripped clean out of the boom, leaving split plastic. Also the grab handle on the MyFit boot liner snapped on the first time I ever put the skates on. Essentially they’re very very flimsy and disappointing quality" | |
harry carron (Worcester) | 02/06/2020 |
Reply from SkatePro: Thank you for your review. We are really sorry that you experienced this issue with your skates. We are pleased to report that we submitted a claim for you and were issued a full refund. /Abigail |
Verified Buyer | |
"I've ordered inline skates in shop. They sent me parcel with wrong postcode so DPD return parcel to sender. I write with Them about resend me my parcel with correct postcode. Now has gone about a month and I got no my parcel no money back. So I think I lost over £100. My advice is be careful when You buy anythinkg from this shop." | |
Krzysztof Radlinski (London) | 30/05/2020 |
Reply from SkatePro: Hi Krzysztof, Thanks for your review. Unfortunately, we received a wrong postcode so, as soon as the package was returned to us, we issued you a full refund. Sorry again for the inconvenience! /Filippo |
Verified Buyer | |
"I contacted 5 Skate outlets leaving messages to call me back to help to choose the right Skates. Only 2 called back; Denissa from SkatePro and another (in the UK). Denissa really impressed me with her willingness to help me, but the other didn't seem bothered, so I called Denissa back to finalise my choice; the size 9.5 Roces Gymnasium 2.0’s. They arrived after only 2 days and looked amazing. Unfortunately, they were a bit tight, so I contacted SkatePro again and spoke to Abigail who was also brilliant in helping me. Rather than wait for the 9.5's to be picked up and the new 10's delivered, I just bought the 10's and await for DPD to pick the 9.5's up. I’ve been so impressed with SkatePro that I felt compelled to write this review and would recommend SkatePro to anyone looking to buy Skates or any of their products as their customer service is brilliant, especially Denissa and Abigail. Thank you and well done. Please keep up the great work. Vince" | |
Vince Testa (Kempston Bedford) | 29/05/2020 |