Reviews of SkatePro
Verified Buyer | |
"I contacted 5 Skate outlets leaving messages to call me back to help to choose the right Skates. Only 2 called back; Denissa from SkatePro and another (in the UK). Denissa really impressed me with her willingness to help me, but the other didn't seem bothered, so I called Denissa back to finalise my choice; the size 9.5 Roces Gymnasium 2.0’s. They arrived after only 2 days and looked amazing. Unfortunately, they were a bit tight, so I contacted SkatePro again and spoke to Abigail who was also brilliant in helping me. Rather than wait for the 9.5's to be picked up and the new 10's delivered, I just bought the 10's and await for DPD to pick the 9.5's up. I’ve been so impressed with SkatePro that I felt compelled to write this review and would recommend SkatePro to anyone looking to buy Skates or any of their products as their customer service is brilliant, especially Denissa and Abigail. Thank you and well done. Please keep up the great work. Vince" | |
Vince Testa (Kempston Bedford) | 29/05/2020 |
Verified Buyer | |
"I brought a Flexsurfing V2 Air Waveboard for my daughter’s 11th birthday though the thread in the board broke after 20 minutes and now she is unable to use. I am waiting a response from Skatepro and hopefully they can resolve this problem. Order no 2502500" | |
Richard Dymond (Seaton) | 26/05/2020 |
Reply from SkatePro: Hi Richard, Thanks for your review. Sorry to hear what happened with the board, we got in contact with you solved the issue. 😄 Let us know if we can help you further! /Filippo |
Verified Buyer | |
"Hi. I receive empty parcel, im waiting weeks for any actions from this company, i returned 1 item 2 weeks ago without response. I ordered items from here about 5 times. Rest was ok but if u have any problems with orders it takes ages." | |
Patryk Kwiatkowski (Belfast) | 25/05/2020 |
Reply from SkatePro: Hi Patryk, Thanks for your review. I'm happy to hear that you always had good experiences with us in the past 😄 Unfortunately, this spring/beginning of summer we had a lot of issues with responding fast to customers' inquiries due to the Corona situation. Fortunately, now everything is back to normality 👌 /Filippo |
Verified Buyer | |
"I had 2 orders and one was delivered very quickly and for the other one still waiting. They said that my order has been dispatched but spoke with DPD and they said to speak with the sender because nothing was sent. 3 stars because the call center is closed and if I want to speak with somebody the only way is on Facebook (also u need to wait a couple of hours to have a reply from them). PS: I had another issue with the previous order but I will not mention it. Still waiting for a reply regards my order." | |
Stefan Buican (Loughborough) | 23/05/2020 |
Reply from SkatePro: Thank you for your review. We are sorry that you experienced some delays with your order, during the pandemic shipping companies were under more strain but things are running much more smoothly now. We are happy to see that you did receive both of your parcels. /Abigail |
Verified Buyer | |
"really good service for all my transactions and pre-covid-19 very easy to get hold of so good customer service." | |
TIMOTHY RIACH (GRAYS) | 22/05/2020 |
"Amazing customer service. Really quick reaponses. Quick to help even though it was my mistake, and did it so fast no change on my delivery date," | |
Connor R Thomas (3az Llanelli Carmarthenshire) | 14/05/2020 |
Verified Buyer | |
"Amazing website. Good Prices." | |
Rutian James (Abingdon) | 09/05/2020 |
Verified Buyer | |
"Good website and items delivered quickly and well packaged" | |
Siobhan Jones (Birmingham) | 25/04/2020 |
Verified Buyer | |
"Absolutely brilliant, brought some heated gloves for my wife which unfortunately had a faulty battery, skatepro went out of there way to rectify the problem, and did, I have never experienced such incredible customer service and would definitely recommend them in a heart beat" | |
Roland Heal (London) | 25/04/2020 |
Verified Buyer | |
"Sturdy like new light and great price.Very pleased." | |
Jacqui Beard (Epsom) | 23/04/2020 |
"I was trying to buy a brake for my roller blades as well as a new blades. I spoke with a lovely lady on the phone and she said she needs the measurements so we can choose the correct brake. We have exchanged the emails but she have never replied. I tried to sell the shop for a several times but eventually I gave up. No break for me, no money for Skatepro." | |
Martyna Dziwisinska | 23/04/2020 |
Reply from SkatePro: Hi Martyna, Thanks for your feedback, I'm sorry for the inconvenience you faced, due to the pandemic our usual response time was way longer than our standards. Don't hesitate to contact us again about any questions you might have! /Filippo |
Verified Buyer | |
"Despite the challenges the Coronavirus is having on businesses, the skates arrived very quickly. Many thanks." | |
S. Ball (Southport) | 22/04/2020 |
Verified Buyer | |
"im a very happy customer will order again. thanks." | |
stuart sherlock (Coventry) | 21/04/2020 |
Verified Buyer | |
"happy with the purchase and delivery, and with the equipment I bought" | |
Damian Sokolowski (Aberdeen) | 21/04/2020 |
Verified Buyer | |
"Thank you" | |
Tracey Louise Williams (Cambridge) | 21/04/2020 |
Verified Buyer | |
"Good service, and excellent products" | |
Euan F Proud (Glasgow) | 21/04/2020 |
Verified Buyer | |
"Fast delivery. Very good." | |
Cristian Rotar (London) | 20/04/2020 |
Verified Buyer | |
"A+ product quick delivery" | |
David Stevens (Clevedon) | 20/04/2020 |
Verified Buyer | |
"Very happy with the inline skates. Thank you" | |
Catherine Trigkilidas (SWANSEA) | 20/04/2020 |
Verified Buyer | |
"Hi. I'm not comfortable with this skate the size is small. Not happy with it i was waiting about 4 days to get my skate but now i see its small than the size that i ordered." | |
S. Jahankhah (Leeds) | 20/04/2020 |
Reply from SkatePro: We are very sorry to read that your skates did not suit you. If you wish to send them back to us in order to exchange them for a size up, please refer to our return order page: https://www.skatepro.com/en-us/d58.ht 😊 Please note that a deduction will be made if signs of usage have been found. Annabelle |
Verified Buyer | |
"1st class thank you." | |
sr h. (Cumbria) | 20/04/2020 |
Verified Buyer | |
"Really quick delivery and a great product." | |
Mike C. (St. Day) | 20/04/2020 |
Verified Buyer | |
"Quality product" | |
Andrew Hinton (Oxford) | 20/04/2020 |
Verified Buyer | |
"Great service 👍🏼" | |
Paul Toomer (Romsey) | 20/04/2020 |
Verified Buyer | |
"Great bike, easy to build, my boy was well happy on his birthday. Quick delivery as well.recommended." | |
Gary Rodden (London) | 17/04/2020 |
Verified Buyer | |
"Fantastic company to deal with !!! The bike I ordered for my son arrived sooner than expected, an he is over the moon with his new Haro Racelite :-))" | |
Matt Budd (Maldon) | 16/04/2020 |
Verified Buyer | |
"Fast delivery" | |
Kai Wong (Cambridge) | 16/04/2020 |
Verified Buyer | |
"Excellent. The service was as we have come to expect." | |
Adam Murphy (Haverfordwest) | 15/04/2020 |
Verified Buyer | |
"Good value and swift postage, shipped from Denmark surprisingly, assumed it was a UK based company. Regardless, great service thank you." | |
J. Sanderson (holmfirth) | 15/04/2020 |
Verified Buyer | |
"First class from ordering to receiving the goods." | |
Darell Baggaley (Newcastle under Lyme) | 15/04/2020 |
Verified Buyer | |
"Easy and quick ordering - great delivery method definitely our place to order from in the future!" | |
Lana Pocock (Walkden) | 15/04/2020 |
Verified Buyer | |
"Very happy with the item i got and how i was update on item when it come to be delivered told me a time and it was in that time it come Will be getting more stuff from them" | |
Paul Ashby (East Sussex) | 15/04/2020 |
Verified Buyer | |
"Easy quick service will be ordering again" | |
Martin Potten (Penryn) | 14/04/2020 |
Verified Buyer | |
"High quality products from reputed brands at a very competitive price, reliable on time delivery. I've purchased 2 sets of ice skates from you before and got the same excellent experience with this latest purchase of roller skates + pads." | |
Suprasan Kodial (UXBRIDGE) | 14/04/2020 |
Verified Buyer | |
"Easy to order and delivered quickly, even with being in lockdown. Great service." | |
Kate S. (Southrepps) | 14/04/2020 |
Verified Buyer | |
"Very happy with SkatePro can't fault them." | |
Matty Tweed (Polesworth) | 14/04/2020 |
Verified Buyer | |
"Not great" | |
Yanie A. (Barry) | 14/04/2020 |
Reply from SkatePro: Hi Yanie, Thank you for the 2 orders you have placed with us. We tried to get in contact with you, but we haven't heard anything back. We will be more than happy to help. //Yasin |
Verified Buyer | |
"After 4 times of using the wheels are square and I’ve got to go buy new bearings and new wheels equalling to £127 from another website." | |
Jordan liddard (London) | 14/04/2020 |
Reply from SkatePro: Hi Jordan, I am really sorry we couldn't get back to you. if you still having problems with your skates please send us an email and we will try to fix them as soon as possible. //Yasin |
Verified Buyer | |
"Fab product and speedy delivery. My son was made up. Thank you" | |
Karen Mcconnell (Connahs quay) | 14/04/2020 |
Verified Buyer | |
"Great" | |
sabrina m. (London) | 14/04/2020 |
Verified Buyer | |
"Good" | |
PAULIUS PANIUSKIS (Southampton) | 11/04/2020 |
Verified Buyer | |
"Board arrived in good time despite all the virus troubles. Great board, well built and my 9 year old son loved the Star Wars graphics. Great gift for my boy. Thank you." | |
William Drysdale-Wood (Newquay) | 07/04/2020 |
Verified Buyer | |
"its unfortunate that this couldn't be sorted but skate pro had a lot of time to deal with my order sent my order the most expensive thing in the order was missing a 50 ish quid they have done absolutely nothing no refund no replacement unfortunately I'm 50 pounds out of pocket and can not recommend them 1 month and no to very little reply from them its a shame that i have to right a bad review but yea bad experience" | |
H. Savage (Halsall Ward) | 06/04/2020 |
Reply from SkatePro: Hi Harrison, Thank you for your review, as we have explained to you we were experiencing some delays during the circumstances we have all been going through. I am glad we were able to send you a replacement part as soon as contacted us. We are always happy to help. //Yasin |
Verified Buyer | |
"Great service, clear website & delivery was great (especially considering current restrictions). Thanks 😊" | |
Sarah Applegarth (Hexham) | 06/04/2020 |
Verified Buyer | |
"These skates were delivered in very quick time even although it is during coronovirus lockdown . They look well made and will last for a ages . Lovely colour too .My granddaughter is later in the month so hasn't recieved them yet but I know she'll love them !" | |
Mrs Lisa Smith (Glasgow) | 06/04/2020 |
Verified Buyer | |
"Great service, quick delivery, couldn’t ask for more, thank you!" | |
James M. (Durham) | 04/04/2020 |
Verified Buyer | |
"Fast delivery didn't have to wait long extremely happy with the whole service really good experience with no problems" | |
Besen Kamil (Enfield) | 02/04/2020 |
Verified Buyer | |
"Superb customer service, good price and an excellent product - I highly recommend SkatePro." | |
Andrew Turner (Auchenblae, Aberdeenshire) | 01/04/2020 |
Verified Buyer | |
"Good delivery and helpful Over the phone" | |
Mister C. S. (Harrow London) | 01/04/2020 |
Verified Buyer | |
"Reliable fast service, incredible customer service, cannot fault." | |
Michael Feetenby (Huntington) | 01/04/2020 |
Verified Buyer | |
"Speedy delivery, even during Covid - 19" | |
M. Mileham (Harpenden) | 01/04/2020 |
Verified Buyer | |
"👌🏼" | |
Melissa smith (Blaenau gwent) | 01/04/2020 |
Verified Buyer | |
"Very good quick and easy service" | |
Donna Savory (Hereford) | 30/03/2020 |
Verified Buyer | |
"Everything came quick and was a good price." | |
Matthew hill (Newquay) | 30/03/2020 |
Verified Buyer | |
"Excellent customer service, good communication and fast delivery" | |
VICTORIA WILKES (Cramlington) | 28/03/2020 |
Verified Buyer | |
"Fantastic experience ordering, delivering and returning, can’t fault them." | |
Jones Gareth (Lincoln) | 26/03/2020 |
Verified Buyer | |
"Totally efficient and helpful" | |
Chris Lennie (Hull) | 25/03/2020 |
Verified Buyer | |
"Awesome" | |
Jonathan Morris (Hythe) | 25/03/2020 |
Verified Buyer | |
"Prompt dispatch and excellent communication about the status of my order. Previously I have used the free return service when buying some boots. The quality of the XC ski gear we have bought has also been excellent." | |
Peter Johnston (Belper) | 24/03/2020 |
Verified Buyer | |
"Speedy delivery, well packaged and the skates ordered for my grandson’s birthday were a great hit. They were very well made and really light. Thank you" | |
Lynne Cox (Peterborough) | 24/03/2020 |
Verified Buyer | |
"Fantastic, very helpful and great service provided." | |
Paul Sorrie (Glasgow) | 23/03/2020 |
Verified Buyer | |
"Well packaged and fast and smooth service." | |
Paul S. (sheffield) | 23/03/2020 |
Verified Buyer | |
"Yes thank you. Seem fine although won’t have the opportunity to try them out !! Maybe next year" | |
Robina Sanders (Southampton) | 23/03/2020 |
Verified Buyer | |
"Using SkatePro has been a great experience! Fast dispatch, with a good courier partner. Customer service was helpful; I will be coming back for more." | |
Alexander N. (London) | 19/03/2020 |
Verified Buyer | |
"Great customer service - very helpful." | |
Carl Williams (Henlow) | 18/03/2020 |
Verified Buyer | |
"No issues whatsoever. Great business to purchase from" | |
Stuart howlett (King's Lynn) | 16/03/2020 |
Verified Buyer | |
"Very good service. No issues" | |
Andy ACH (Thornton Le Fen) | 16/03/2020 |
Verified Buyer | |
"Great team. Very happy to help with any inquiries." | |
Alastair McKenzie (Garforth) | 16/03/2020 |
Verified Buyer | |
"A great experience, good value and speedy delivery" | |
Rob Roodhouse (Bognor Regis) | 16/03/2020 |
Verified Buyer | |
"Excellent service" | |
Ahmad pompee road newsagents (Alloa) | 16/03/2020 |
Verified Buyer | |
"Brillant service from start to finish will recommend to everyone thank you" | |
Deborah Beesley (London) | 12/03/2020 |
Verified Buyer | |
"Service was excellent. Skis arrived on time. Live chat very helpful with instructions about the bindings. Unfortunately I can ‘t try the skis until my next trip to Finland in January ( I have already booked!)" | |
Pat Anderson (Coxheath) | 05/03/2020 |
Verified Buyer | |
"Good company, great range,fast delivery. Will use again." | |
Jack Banner (London) | 04/03/2020 |
Verified Buyer | |
"Quick, great product, a few marks on the skates but safe to say there are more on them now.. ;) Great price as well and they got me a size 12UK boot which is often harder than you think." | |
Ben Dale (London) | 04/03/2020 |
Verified Buyer | |
"Quick and efficient" | |
R. Cesari (London) | 02/03/2020 |
Verified Buyer | |
"The delivery was superb as were the USD Aeon 80 skates I purchased." | |
Kevin Fuller (Margate) | 28/02/2020 |
Verified Buyer | |
"i am pretty happy overall, for the skates, how quick the delivery was and price was okay as well. I think i am gonna shop here in the future as well." | |
A. Michalowska (London) | 27/02/2020 |
Verified Buyer | |
"Excellent service" | |
Paul chaplin (Trottiscliffe) | 27/02/2020 |
Verified Buyer | |
"Quality product and super fast delivery !!! Thank you jack" | |
jack dees (Battle Hill Ward) | 25/02/2020 |
Verified Buyer | |
"Absolute first class service. Delivery was super quick.with up to date tracking. Would use skate pro again gladly" | |
Wayne Hastie (London) | 25/02/2020 |
Verified Buyer | |
"Overall very good customer service fast delivery thank you" | |
L. Caplan (Bridge of Allan) | 24/02/2020 |
Verified Buyer | |
"Quick service, great prices, thanks guys" | |
Jonathan D. (Poole) | 24/02/2020 |
Verified Buyer | |
"Fantastic products, great prices and very fast shipping!" | |
Esteban T. (Plymouth) | 24/02/2020 |
Verified Buyer | |
"I've bought skis, bindings (fitted free) and numerous waxing bits and pieces. Skate Pro always cheaper than Uk with great service and quick delivery. Thank you." | |
Norman M. (Littleborough Lakeside Ward) | 24/02/2020 |
Verified Buyer | |
"Excellent item. Arrived quick too. Highly recommended" | |
Emma Dodsworth (Sidcup) | 24/02/2020 |
Verified Buyer | |
"Item arrived within one day of due date. Good quality no damage" | |
Shane smith (Newnham) | 20/02/2020 |
Verified Buyer | |
"No issues whatsoever irrespective of whether I have bought complete bike or parts, great service and speedy delivery." | |
Scott McNicol (Bathgate) | 20/02/2020 |
Verified Buyer | |
"Excellent service every time." | |
Dan McCarthy (Folkestone) | 19/02/2020 |
Verified Buyer | |
"Good. However skates came unsharpened" | |
Aliona Kislaja (London) | 19/02/2020 |
Verified Buyer | |
"We couldn't find any of these skates in size 6 in England.....Skatepro in Denmark came up trumps and delivered a pair within 48 hours! Great service.Thanks very much!" | |
Trevor Taylor (Wickhambrook) | 18/02/2020 |
Verified Buyer | |
"Quick, easy, good courier." | |
Joe E. (Birmingham) | 18/02/2020 |
Verified Buyer | |
"Quick service with no problems." | |
Mrs H Hyde (Worthing) | 18/02/2020 |
Verified Buyer | |
"Great bike, fast delivery" | |
Russell Parker (Rochford) | 17/02/2020 |
Verified Buyer | |
"Great service, super friendly staff and quick delivery." | |
Paul forster (Guiseley and Rawdon Ward) | 17/02/2020 |
Verified Buyer | |
"Really pleased with my Supreme skates, I haven't skated for about 20yrs, but my kids wanted to go, so I bought some new ones, I used to roll on Max Tour 3000 and Bauer Turbo, but couldn't get either any more, but these feel just like what I remember, so pleased I started again, thanks to SkatePro, excellent service with keeping me updated every step of the way, and super quick delivery, I will definitely be recommending SkatePro to my friends" | |
Simon NICHOLLS (Attleborough) | 17/02/2020 |
Verified Buyer | |
"Good, fast delivery." | |
Lara D. (Cardiff) | 17/02/2020 |
Verified Buyer | |
"Overall good service." | |
Mrs Emma Jackson (Northenden) | 15/02/2020 |
Verified Buyer | |
"Excellent communication, goods arrived promptly and securely. *****Very Happy with the products and overall service of Skatepro *****" | |
C. JOHNSON (BRACKNELL) | 13/02/2020 |
Verified Buyer | |
"I’d never heard of skatepro before and I was so glad I found them - excellent company !" | |
Laura Howells (Abergwili) | 13/02/2020 |
Verified Buyer | |
"Excellent" | |
Victoria Schermuly (West wittering) | 13/02/2020 |