Reviews of SkatePro
Verified Buyer | |
"Very efficient - quick delivery" | |
Thomas L. (Kilmacolm) | 27/12/2018 |
Verified Buyer | |
"These where bought for my 7 year old who is over the moon with them , very comfy and of good quality!" | |
Nicola Otiepka (Carlisle) | 27/12/2018 |
Verified Buyer | |
"Very happy with ice hockey stick, my grandson loved it, also customer service & delivery was first class." | |
Alexander Mckenzie (Forres, Moray) | 27/12/2018 |
Verified Buyer | |
"Just as described, our granddaughter loved it, thanks very much" | |
Geoff Ostell (Hull) | 27/12/2018 |
Verified Buyer | |
"Excellent service , my daughter loves her skate and ride 2-1 bike" | |
Lane abrahams (Ramsgate) | 27/12/2018 |
Verified Buyer | |
"Quick delivery and apparently what I ordered but since the skates were a Christmas present for my grandaughter I can only say that she seems very happy with them." | |
Terry Parker (DEESIDE) | 27/12/2018 |
Verified Buyer | |
"Quick shipping and great service" | |
Aaron Fayose (Kent) | 27/12/2018 |
Verified Buyer | |
"Ordered a set of seba illuminous wheels recently and was impressed at how bright they are. These wheels light up the rink they are that bright. If you like to stand out then they will definitely be for you. The colour is blue but it is best discribed as white with a hint of blue so if your looking for a darker colour then these won't be for you. I have purchased a number of items from skatepro over the last couple of years and have always been impressed with there service. Items I have ordered alsorts from skates to wheels and most things in between . Delivery is fast usually before the date stated and the products have always be good." | |
Carl Edghill (BIRMINGHAM) | 27/12/2018 |
Verified Buyer | |
"Brilliant service, arrived quickly and looked exactly like they did in the pictures. Very happy son with his new wheels." | |
Donna martin (St Austell) | 27/12/2018 |
Verified Buyer | |
"Excellent service, son was really pleased. Good quality and fast delivery. Will not use anyone else 😀" | |
Julie Barclay (Wellingborough) | 27/12/2018 |
Verified Buyer | |
"Ordered online, it arrived super quick. Excellent service" | |
M. Bashah (Nelson) | 17/12/2018 |
"Smooth(like the products) operation" | |
Richard L. (Truro) | 10/12/2018 |
"I was not happy with the £2 charge to use PayPal. I have not seen this before." | |
Caroline Struthers (Oxford) | 26/11/2018 |
Reply from SkatePro: Hi Caroline, I'm very sorry about the extra costs, you did have to pay with paying with PayPal. Unfortunately, due to the costs, PayPal is asking for every transaction with them. I'm very sorry about this. /Justin |
Verified Buyer | |
"Prompt service" | |
June Ross (Fife) | 20/11/2018 |
Verified Buyer | |
"Good communication, prompt processing, and speedy delivery. Product (rollerski poles) as described and in perfect condition. I am delighted with the service provided by SkatePro - thank you." | |
Peter Carmichael (Chorley) | 18/11/2018 |
Verified Buyer | |
"All good! My knee pads came through in good time and are as described. Nice to received a personalised email afterwards checking that everything is ok." | |
Sam Briffett (Peacehaven) | 15/11/2018 |
Verified Buyer | |
"I ordered the skates from Australia for my granddaughters in London. The skates were delivered in three days from order and I was kept informed of the delivery. Excellent service and the skates were great. I recommend Skatepro to anyone thinking of using them they provide excellent products with great service." | |
Hattie White (Muswell Hill) | 15/11/2018 |
Verified Buyer | |
"First class product and very nice people to deal with." | |
Glyn Plant (Stoke on trent) | 14/11/2018 |
Verified Buyer | |
"I bought a skateboarding helmet but when I tried it on, it was too small. So I sent it back using the SkatePro return label, ordering the next size up. It was due to arrive at an awkward time, so I had it dropped off at a local shop that worked with DPD. This time the helmet fitted perfectly. SkatePro did a great job in putting things right, great service." | |
W. Lee (London) | 14/11/2018 |
Verified Buyer | |
"Very happy with my ccm ice skates and very pleased with the service I received from the team at skate pro" | |
Ashley boon (London) | 14/11/2018 |
Verified Buyer | |
"Great service!" | |
Rex Kumi (Kent) | 14/11/2018 |
Verified Buyer | |
"Fantastic service and great value" | |
Dawn Snoulton (Kilmarnock) | 13/11/2018 |
Verified Buyer | |
"Absolutely faultless. Excellent price in comparison to others, and delivered when expected in perfect condition." | |
Roy Thomson (Peebles) | 13/11/2018 |
Verified Buyer | |
"Excellent product, great service. Quick and onpoint." | |
David Hotton (London) | 12/11/2018 |
Verified Buyer | |
"Quick delivery, good product." | |
Kenza Barkat (London) | 12/11/2018 |
Verified Buyer | |
"Quick delivery and son very happy with the product." | |
Donna Carter (Great Yarmouth) | 12/11/2018 |
Verified Buyer | |
"Spot on service and skates" | |
Mr S. (Wigan) | 08/11/2018 |
Verified Buyer | |
"Received very quickly and my daughter loves her birthday presents." | |
Craig Rymell (Burbage) | 08/11/2018 |
Verified Buyer | |
"I've ordered twice from you. The first order came very quickly, very well packaged etc. The second one has been delayed twice so far which is slightly concerning as it's a xmas present" | |
Sarah McBride (Belfast) | 07/11/2018 |
Verified Buyer | |
"Brilliant service with skate pro used them a few times now really helpful." | |
Jonathan green (Swansea) | 06/11/2018 |
Verified Buyer | |
"No complaints. Quick delivery, good product." | |
Stewart Smith (ABINGDON) | 06/11/2018 |
Verified Buyer | |
"SkatePro were very good to deal with, the product came quickly even though it was coming from outside the country and communication was great, thank you" | |
Karl masterson (Bedford) | 05/11/2018 |
Verified Buyer | |
"Used infrequently for first year but still a seam split on the lower section on the zip. Sewed it myself and then started using it 3 times week. Six months or less the hip belt stitching came apart. I'm still able to use it and to it's credit it's still comfortable to wear, even when loaded, but you should check this item thoroughly when you receive it for any faults in the stitching. Skatepro staff were very helpful with problem, even though the bag was out of warranty, so for the quality of that service I'm awarding some stars." | |
Steven D. (Cardiff) | 05/11/2018 |
Verified Buyer | |
"Great service, prompt and efficient. Products well packaged and as per description." | |
S. King (Macclesfield) | 05/11/2018 |
Verified Buyer | |
"Had the correct spare parts that I required at a reasonably price and quick delivery. Will be using again." | |
Joel Tanner (BASINGSTOKE) | 05/11/2018 |
Verified Buyer | |
"As expected." | |
Larry L. (London) | 05/11/2018 |
Verified Buyer | |
"Good communication throughout and quick to dispatch to the uk once in stock. Will use again." | |
John Prescott (St. Helens) | 05/11/2018 |
Verified Buyer | |
"Perfect And the pads are yaaaaahhh yeeet" | |
jo williams (The Mumbles) | 04/11/2018 |
Verified Buyer | |
"very good service and would use again" | |
Sharon Mortimer (Coppull, Lancashire) | 01/11/2018 |
Verified Buyer | |
"Great service. Fast delivery and loved my order. Definitely recommend SkatePro." | |
N. kay (Manchester) | 31/10/2018 |
Verified Buyer | |
"This is a Xmas present so I’ve not fully put it together yet but from what I can see it looks very nice and is very light in weight" | |
Priscilla Isaac (Mold) | 31/10/2018 |
Verified Buyer | |
"Fast delivery, I was kept informed with what was happening to the products I ordered. I got what I wanted." | |
Gabriella Csaszlava Farrand (London) | 31/10/2018 |
Verified Buyer | |
"Great service. Goods delivered in good time and quality." | |
MR A. (Redhill) | 31/10/2018 |
Verified Buyer | |
"Really impressed with how quickly my balance bike arrived and it was well packaged so no damage. A great company to buy from." | |
C. Harrison (Liverpool) | 31/10/2018 |
Verified Buyer | |
"Excellent company very pleased with my product. Will be using again!" | |
Miss Charlotte Litten (Kegworth) | 31/10/2018 |
Verified Buyer | |
"Arrived quickly, great quality product" | |
Miss W. (Newbury) | 30/10/2018 |
Verified Buyer | |
"Quality stuff, great customer support!" | |
Leonardo Urso (London) | 30/10/2018 |
Verified Buyer | |
"Easy access to tonnes of great products! Just built myself a longboard, with all the components from here and I love it!" | |
Alexander Rowe (London) | 29/10/2018 |
Verified Buyer | |
"The product arrived swiftly which is good, however we have since discovered that the product arrived with broken and misfitting parts." | |
T. Saunders (Barnstaple) | 29/10/2018 |
Reply from SkatePro: Hi Tabitha, Thank you for directly contacting us about this. We have shipped the missing parts out to you :) Hope that everything will be fine! /Justin |
Verified Buyer | |
"excellent shop. Would recommend :)" | |
Hannah Bullivant (Brighton) | 27/10/2018 |
Verified Buyer | |
"The best service I have ever experienced. The web site, great. Over the phone, excellent so helpful. All packages arrived very quickly 10/10👍👍👍👍👍" | |
Nick Runnalls (Hayle) | 25/10/2018 |
Verified Buyer | |
"Quick service." | |
Adele Veldsman (MANSFIELD) | 25/10/2018 |
Verified Buyer | |
"Fast and efficient service will use again" | |
Gary tideswell (Leek) | 25/10/2018 |
Verified Buyer | |
"Skate Pro are an excellent Company to work with. They are efficient,professional and courteous. My only disappoint with this order was the Courier Company. Their Driver had the wrong directions programmed into his computer and could not complete the delivery , so he left the product at a local collection point." | |
John France (Pulborough) | 24/10/2018 |
Verified Buyer | |
"the scooters are absolutely amazing my kids love them and the problem I had was sorted straight away by Justin thank u so so much" | |
Danielle Cookson (Chester) | 24/10/2018 |
Verified Buyer | |
"Excellent Service & very quick delivery to the UK." | |
Gary Charles (Brentford) | 24/10/2018 |
Verified Buyer | |
"Always a pleasure" | |
Blue m. p. l. (macclesfield) | 24/10/2018 |
Verified Buyer | |
"can’t praise skate pro enough! Fast delivery and great selection of products!" | |
Chris Orange (stowmarket) | 24/10/2018 |
Verified Buyer | |
"Excellent. Had a bit of trouble with payment as I am based in the UK, but I messaged the online chat system and this was sorted for me and I used PayPal instead of my card. I also forgot to specify I wanted the bindings mounted to the skis I ordered so the advisor double checked this and I was able to add this service on free of charge. I ordered the skis on a Friday and they arrived on the Monday after, very speedy,I was very impressed with this! Would recommend and would definitely use again." | |
Miss E. Y. (Kineton) | 23/10/2018 |
Verified Buyer | |
"Great company. Managed to source a product from here as my usual stockist didn’t have it. Thanks 👍🏽" | |
Katie M. (BRAUNTON) | 22/10/2018 |
Verified Buyer | |
"I had a fantastic experience with SkatePro. I bought a paid of Blizzard Black Pearl 88 skis and had a lot of questions prior to buying, which the team answered patiently and thoroughly. I only had a bad experience with the delivery, but that was a DPD issue which eventually got resolved." | |
Ana-Lucia Betianu (London) | 22/10/2018 |
Verified Buyer | |
"Excellent quality" | |
amanda spillane (London) | 22/10/2018 |
Verified Buyer | |
"Great service - will definitely be back!" | |
Kerrie Fuller (Goudhurst) | 22/10/2018 |
Verified Buyer | |
"amazing my son was so happy it was in perfect condition" | |
Hualing Chen (Emsworth) | 18/10/2018 |
Verified Buyer | |
"Excellent service, prompt delivery. Skates small made, would recommend going one size up." | |
Lynn Dobson (Airdrie) | 18/10/2018 |
Verified Buyer | |
"Puky balance are not widely available so I was delighted to find this on the SkatePro website at an excellent price. Ordering online quick & easy, great website, fast delivery. Delighted with purchase." | |
Christine F. (Gillingham) | 18/10/2018 |
Verified Buyer | |
"I’m not able to put the new wheels on as I can’t remove the bearings from the original wheels. If you have any suggestions I would really appreciate it. Claire" | |
Claire Elliot (Haywards Heath) | 18/10/2018 |
Verified Buyer | |
"Good product but overall service great. Needed a replacement part, no hassle, good coomincstuin ans swift" | |
Craig C. (Stafford) | 17/10/2018 |
Verified Buyer | |
"Extremely fast delivery - only a day!" | |
E. Ellis (London) | 17/10/2018 |
Verified Buyer | |
"Fantastic service 😃" | |
JOEY MANSBART (LONDON) | 16/10/2018 |
Verified Buyer | |
"These guys know there stuff, Really impressed with there online help and advice. Two days and I had my skates on chuffed ;)" | |
john Mcginley (london) | 15/10/2018 |
Verified Buyer | |
"The product arrived in good time and in good condition. I am happy with the service." | |
Lynn schofield (Dundee) | 15/10/2018 |
Verified Buyer | |
"Quality product at a very decent price Delivery was perfect and quick" | |
George Twentyman (Wigton) | 15/10/2018 |
Verified Buyer | |
"Perfect transaction. Very pleased with the delivery speed into the UK, thanks!" | |
Mark Harries (Redditch) | 15/10/2018 |
Verified Buyer | |
"Excellent service! The first pair of skates I purchased, I ordered the wrong size. I phoned SkatePro right away and a new size was laid aside for me once I’d made the return. My replacement skates came to me within 2 weeks. Really happy with the service & I LOVE MY NEW CHAYA’S. Thanks!" | |
Gillian Price (Aberdeen) | 14/10/2018 |
Verified Buyer | |
"Good range of products at competitive prices." | |
Sam M. (Basingstoke) | 11/10/2018 |
Verified Buyer | |
"Great range, description of goods and really swift service. Will be shopping here again in the future!" | |
Christian B. (West Kirby) | 10/10/2018 |
Verified Buyer | |
"Experience was fine. Order was simple enough as one would expect. Product delivered as anticipated." | |
keith bovell (taunton) | 10/10/2018 |
Verified Buyer | |
"Excellent service,fast delivery ,good communication and the ripstick works well too!" | |
A. Craghill (Kendal) | 10/10/2018 |
Verified Buyer | |
"So far the customer service from SkatePro has been excellent!!" | |
Patrick Wilbraham (Twickenham) | 09/10/2018 |
Verified Buyer | |
"The service was excellent, quick delivery. It is absolutely lovely, and made very well" | |
paula sonner (Cookstown) | 08/10/2018 |
Verified Buyer | |
"Excellent." | |
Fermi Hon (Isleworth) | 08/10/2018 |
Verified Buyer | |
"Amazing delivery time, top quality merch👌🏼 Perfect products💯" | |
Liam nythe (Liverpool) | 08/10/2018 |
Verified Buyer | |
"Such a fast delivery time, best competitive rates and great products" | |
Charlotte Mcgarry (Hamble) | 08/10/2018 |
Verified Buyer | |
"Positive - They are helpful bunch of people who are willing to go to lengths to ensure that the product that you want is suitable and all questions are answered clearly. - Delivery time. Delivery is next day which is a great for people who cannot wait to get their hands on their new skates. - Free and non hassle exchange. the returns were easy and there is no hassle when it comes to exchanging sizes for items that do not fit. Negative - They do price comparison but do not expect to get it as they will check if the competitor has physical stock and if the competitor has the same policy as them ie free exchange and returns. Well of course every company is going to have different policies so you are never going to get the price you want due to that obviously and what good is having a good return if I am satisfied with the product and will be keeping and using it. - UK and US size mixup. I ordered a UK size 9 and got a US size 9 which of course does not fit and had to return it." | |
Elvin Choy (Newcastle Upon Tyne) | 08/10/2018 |
Reply from SkatePro: Hi Elvin, Thank you for taking your time to write us a review about your experience with us. First of all, I'm very happy to hear that you thought that we were helpful and that the delivery and exchange process was positive. About the price matching, we have indeed some requirements. This is something, that every company has when they do price match. Unfortunately, in your case, we couldn't price match the website you did provide us with. UK and US sizes are sometimes very confusing, I'm sorry that there was a mix up with your order. We are currently busy with optimizing all the sizes so we won't have this issue again. Feel free to contact us if you have any questions/comments. /Justin |
Verified Buyer | |
"I ordered one size smaller inline skates and exchanged them for the right size. I was very pleased to find out that the return taxes were prepaid from the company. Very easy communication!!! Excellent experience. Thank you!" | |
Elena Dimitrova (Cambridge) | 08/10/2018 |
Verified Buyer | |
"Can't fault anything, great communication and very quick delivery!" | |
Daniel Gillespie (Hove) | 08/10/2018 |
Verified Buyer | |
"Good product at a good price" | |
Jessica Reay (Glastonbury) | 08/10/2018 |
Verified Buyer | |
"Quick delivery" | |
Matthieu Poudevigne (Cardiff) | 07/10/2018 |
Verified Buyer | |
"Best website for skates / skate related products.Good price and excellent quality" | |
Stanislaw Rusnak (edinburgh) | 04/10/2018 |
Verified Buyer | |
"Very quick and amazing customer service" | |
Hannah Fleming-way (Ferndown) | 04/10/2018 |
Verified Buyer | |
"Very efficient service and very fast delivery." | |
Peter Riley (Bude) | 01/10/2018 |
Verified Buyer | |
"Fab customer service, one of my son’s birthday skates had a fault, after sending a pic of the skate to customer services they immediately sent a replacement pair 👍👍" | |
Tony S. (Maidstone) | 01/10/2018 |
Verified Buyer | |
"I have bought a pair of roller skates for my daughter's birthday and I have no hesitation whatsoever in recommending this company. Justin was so helpful in answering my questions. I specifically wanted skates that turned easily for her, but didn't know the technical terms. He was able to explain what I needed to look for and came up with a list of skates for me to choose from. Absolutely fantastic customer service. She has unwrapped her present and we went skating at the weekend and her technique and confidence has improved in just one session simply because she has good quality skates." | |
Linda H. (Cramlington) | 01/10/2018 |
Verified Buyer | |
"Great experience - fast and efficient service/delivery. Found product cheaper here than elsewhere online, so overall very pleased." | |
Michelle Kristiansen (Punnetts Town) | 01/10/2018 |
Verified Buyer | |
"The Berlinwood complete arrived so fast but it had a few scratches and a dent in the nose 😢 But as soon as I emailed them with this they where fast on finding a solution, I sent mine back the way I received it and I received a brand new one with no flaws! Amazing customer service also amazing deal! A complete pro set up for £79.95 with Silver BRTs and classic white winkler wheels. You can’t argue with that! Thanks SkatePro!" | |
Martin Boyd (Havant) | 28/09/2018 |
Verified Buyer | |
"great product delivery took a bit longer than expected but really pleased with the skates well made" | |
Matt hiscox (Horley) | 24/09/2018 |
Verified Buyer | |
"Very helpful, got back to me straight away, would highly recommend, fast delivery, would definitely use again, thanks" | |
Paul hatch (Basildon) | 24/09/2018 |
Verified Buyer | |
"Excellent service" | |
Adrian woodger (Middlesbrough) | 24/09/2018 |
Verified Buyer | |
"Thx! A+++++" | |
gabor pallosi (rugby) | 19/09/2018 |