Reviews of SkatePro
Verified Buyer | |
"Skis came on time as advertised. Great product for the price." | |
Greg W. (Edmonton) | 10/01/2023 |
Verified Buyer | |
"Fast shipping" | |
Randy shaffer (Indianapolis) | 10/01/2023 |
Verified Buyer | |
"I ordered a Xmas present with plenty of time to allow for delivery. Was reassured that the item would be here on time but it did not arrive. Also, the team were uncontactable to offer any help or a resolution." | |
Lora Kelly (Dublin 18) | 10/01/2023 |
Reply from SkatePro: Hi Lora, thank you for taking your time to give us feedback. We're sorry that your parcel was delayed! Although most of the times we can keep our promised delivery time, there are factors that can delay an order, such as weather conditions or high amount of orders due to the Christmas period. We apologize for this on behalf of the delivery company as well. We're sorry about your experience with our service. Every time you contacted us, we replied with a solution and tried to sort it out for you. We have only received a reply from you once. Eventually, the parcel has got returned to us and we have refunded you for it. We wish you a nice day! /SkatePro Customer Connection Team |
Verified Buyer | |
"Good" | |
Maja Rajkov (Claregalway) | 08/01/2023 |
Verified Buyer | |
"Awesome service and prices. Delivery was flawless. No secret delivery charges from UPS! I live in a rural area by Grand Bend Ontario Canada and usually something always goes wrong. Pleasantly satisfied." | |
Navie Singh Lamba (Dashwood) | 08/01/2023 |
Verified Buyer | |
"Fabulous service, from 1/2 a world away! High quality products, shipped hassle-free." | |
S. Huff (Toronto) | 07/01/2023 |
Verified Buyer | |
"Good" | |
Keith O Leary (Midleton) | 07/01/2023 |
Verified Buyer | |
"Very quick delivery,very well packaged,would seriously recommend skatepro to everyone . The products are super high quality,will be buying more products for sure." | |
Cait Horgan (Cork) | 06/01/2023 |
Verified Buyer | |
"Great. Fast.delivery and love the skates. Womens Alexa fb. They fit perfectly." | |
Elizabeth Woodcock (Fenelon Falls) | 05/01/2023 |
Verified Buyer | |
"Exceeded all expectation." | |
Michael Seeto (Las Vegas) | 05/01/2023 |
Verified Buyer | |
"Paid extra for faster shipping to get before Christmas , it showed up 4 days after" | |
jonathan ward (West kelowna) | 05/01/2023 |
Reply from SkatePro: Hi Jonathan, thank you for taking your time to give us feedback. We're sorry that your parcel was delayed! Although most of the times we can keep our promised delivery time, there are factors that can delay an order. In the case of your parcel, severe weather conditions delayed the delivery, which is written in the tracking information. We apologize for this. We would like to offer you some compensation as customer credit for the inconvenience. You can access this among your SkatePro credits, and you can use it on your next purchase. We wish you a nice day! 😊 /SkatePro Customer Connection Team |
Verified Buyer | |
"Bought the Dalbello Lupo 100. Great price. Delivered on time. Absolutely no complaints." | |
David McGorman (Calgary) | 05/01/2023 |
Verified Buyer | |
"I bought my grandson a Striker Gravis complete scooter for Christmas, he loves it." | |
Patricia Cansler (Senoia) | 05/01/2023 |
Verified Buyer | |
"The scooter,t-shirt and hat that I ordered were of good quality but don’t rely on delivery coming on time,I ordered December 10th and my son was without his Christmas present on the big day!It didn’t come till January 4th,shouldn’t be so late.Unhappy,will not order there again" | |
Stuart Bentley (Hamilton) | 05/01/2023 |
Reply from SkatePro: Hi Stuart, thank you for taking your time to give us feedback. We're sorry that your parcel was delayed! Although most of the times we can keep our promised delivery time, there are factors that can delay an order. In the case of your parcel, severe weather conditions delayed delivery, which is shown in the tracking information. We apologize for this on behalf of the delivery company as well. We would like to offer you some compensation for the inconvenience. We will reach out to you in a separate email regarding this. We wish you a nice day! 😊 /SkatePro Customer Connection Team |
Verified Buyer | |
"Great boots" | |
Jessica Kendhammer (Holmen) | 05/01/2023 |
Verified Buyer | |
"Had what other places didn't" | |
Ron laine (Seattle) | 05/01/2023 |
Verified Buyer | |
"Awesome! Super fast delivery- arrived on schedule and can’t live without my Lenz socks now!" | |
Debbie Schwartz (Rossland) | 05/01/2023 |
Verified Buyer | |
"Have had to orders from here happy with the products but the delivery was late on both occasions the first time it was just a few days which I didn't mind the second time was 2 weeks late , still happy with the products and there prices" | |
glenn kane (Dublin 7) | 05/01/2023 |
Verified Buyer | |
"Great service and top quality products." | |
James N. (Westport) | 05/01/2023 |
Verified Buyer | |
"Fast shipping, great selection, fair prices! Highly recommend." | |
C. Buddo (Yellowknife) | 05/01/2023 |
Verified Buyer | |
"Got the house quick and my kids love the product" | |
Shawn Farndon (Exeter) | 05/01/2023 |
Verified Buyer | |
"Very well made product and high quality." | |
Sylwia Płuciennik (Kiltale) | 05/01/2023 |
Verified Buyer | |
"Very good service." | |
Carol Mulcahy (Crosshaven) | 05/01/2023 |
Verified Buyer | |
"Great service" | |
stephen phillips (Blarney) | 05/01/2023 |
Verified Buyer | |
"Told estimated delivery was 22 23 of December, to find out Christmas Eve wasn’t going to be here stuck in France, had to travel and -680 euro later had child sorted, told them this received 5.95 credit for the shop then proceed to blame shipping company that they were the hold up not the case. Anyway went to build the bike myself instructions where not even for the bike it comes with after good few YouTube videos got it sorted, I took the bike out once didn’t do anything mad with it, chain came off and back break came off too and had it checked over. To be honest I’m not one to leave bad reviews I would hate to see someone deal with what I had to deal with, your store credit is no good to me as I wont be back and I do not have nice experience with skate pro at all." | |
Mary-Anne E. (clane) | 05/01/2023 |
Reply from SkatePro: Hi Mary-Anne, thank you for taking your time to give us feedback. We're sorry that your parcel was delayed! Although most of the times we can keep our promised delivery time, there are factors that can delay an order, such as weather conditions or high amount of orders due to the Christmas period. We apologize for this on behalf of the delivery company as well. We have tried to give you compensation for this. We're sorry to see that the bike seems to faulty! We have already contacted you regarding this and we are waiting for your reply, so we can sort this out for you. /SkatePro Customer Connection Team |
Verified Buyer | |
"Great selection of products, with reasonable delivery time to Canada" | |
Albert Wong (Toronto) | 05/01/2023 |
Verified Buyer | |
"I have still yet to receive the product despite the tracking number information saying it has been delivered. Very disappointed with this service." | |
Jillian Murphy (Dublin) | 05/01/2023 |
Reply from SkatePro: Hi Jillian, thank you for taking your time to give us feedback. We're very sorry about this. Unfortunately, mistakes can happen during delivery. I can see that you reached out to us regarding this. We're happy to send you a replacement or refund you in this case, however, we're waiting for a reply from you. Please, get back to us, so we can help you out. :) /SkatePro Customer Connection Team |
Verified Buyer | |
"Amazing turnaround on our order one week before Christmas, all the way from Denmark to Halifax, NS ! Pro's in every sense. Thanks!" | |
James S. (Middle Sackville) | 05/01/2023 |
Verified Buyer | |
"Purchased a great pair of retrol skates for my daughter. She loves them and they fit perfectly. Just a tad bit late on delivery. Have bought from Skatepro before and would definitely recommend them 👍" | |
Carol S. (Clondalkin) | 04/01/2023 |
Verified Buyer | |
"I ordered s skim board for my daughter, there was lots of options and great information on the website regarding what product would be best for a beginner. The board arrived well packaged and on time. The board is fabulous and she has mastered it. We will be back to your website again" | |
Rosie Friel (Ballisodare) | 04/01/2023 |
Verified Buyer | |
"Everything was as expected. Missing bindings were shipped and arrived late due to holiday volume." | |
Jim Curley (Calgary) | 04/01/2023 |
Verified Buyer | |
"Very good service . Products are spot on !" | |
Paul L. (Portlaoise) | 04/01/2023 |
Verified Buyer | |
"My daughter loves her skate’s, only disappointed at the late delivery" | |
Geraldine coady (Claregalway) | 04/01/2023 |
Verified Buyer | |
"My son loves the skates, he was only disappointed when Santa didn't deliver them in time for Christmas." | |
Hilda Mulrennan (Leixlip) | 04/01/2023 |
Verified Buyer | |
"The products were delivered in a timely fashion just as promised and they were well protected thus they arrived in excellent condition." | |
Ginette Bertrand (Gatineau) | 04/01/2023 |
Verified Buyer | |
"As advertised. Quick delivery Everything in great shape." | |
Kurt J. (Whitby) | 04/01/2023 |
Verified Buyer | |
"Great customer service! The first pair of roller-skates I ordered were too big, as I hadn't realized that the sizes were in US Mens only, but their return system was easy, the refund speedy, and the new pair in the proper size arrived quickly!" | |
Iris McWhinnie (Halifax) | 04/01/2023 |
Verified Buyer | |
"Brilliant products, fast delivery, my daughter was over the moon happy and excited about her skates . Recommended" | |
Dumitru Postovan (Limerick) | 04/01/2023 |
Verified Buyer | |
"Great service it came in afew days perfect gift and my daughter loves them." | |
lorna doran (Naas) | 04/01/2023 |
Verified Buyer | |
"It’s not rocket science, but it’s still refreshing to find how well you do your thing…. It was for Christmas, (a very cool deck) so ordering on December 16th I was probably pushing my luck. But it arrived in time, well packaged, and he was delighted with it. I had the opportunity to be curmudgeonly « we used to make our own decks in the olden times », so a full set of success all ‘round. As I said it’s not rocket science, but you do your thing right with minimal hassle. That’s all I really wanted, so five stars." | |
Ethan M. (Sallins) | 04/01/2023 |
Verified Buyer | |
"Such a cool scooter, delighted we bought it. Easy enough to assemble too! Staff were super helpful with advice :)" | |
Ann C. (Sallynoggin) | 04/01/2023 |
Verified Buyer | |
"Love it" | |
Sheyla Andrade (Balbriggan) | 04/01/2023 |
Verified Buyer | |
"My order is prompty delivered to the United States." | |
Fred k. (Seattle) | 04/01/2023 |
Verified Buyer | |
"The return policy is vague and I didn’t know that my purchase was final. I never consented to a final purchase. When I called customer service, they were very unhelpful. Wouldn’t choose skate pro again." | |
N. Gill (Abbotsford) | 04/01/2023 |
Reply from SkatePro: Hi Navi, thank you for taking your time to give us feedback. We're sorry that you're not satisfied with our policy and service. We state in our Terms and Conditions that we can't accept the return of goods on which we have carried out a service to make the goods adapted to the customer's individual needs. When a customer places an order with us, they can choose to accept this before proceeding further. Moreover, a message is shown saying "Your right of withdrawal will no longer apply when assembly of products begins" before proceeding to the checkout. /SkatePro Customer Connection Team |
Verified Buyer | |
"Skis are exactly as described .I am very satisfied with the service." | |
Ivo Bensch (Redstone) | 04/01/2023 |
Verified Buyer | |
"Great goods fast shipping" | |
Jason Bittay (Califon) | 04/01/2023 |
Verified Buyer | |
"Fast and great price. Skis are great." | |
Jonathan Buckley (Northville) | 04/01/2023 |
Verified Buyer | |
"Great service!! Love the selection and customer service A++++" | |
Jeff Dupley (Toronto) | 04/01/2023 |
Verified Buyer | |
"All Good" | |
David Jackson (Tsawwassen) | 04/01/2023 |
Verified Buyer | |
"Excellent service. Great selection." | |
Mark Buckaway (Waterloo) | 04/01/2023 |
Verified Buyer | |
"Professional advice, I recommend" | |
Louis-Marc Simard (Salmon Arm) | 04/01/2023 |
Verified Buyer | |
"Excellent service and product" | |
Aideen Walsh (Dublin 11) | 04/01/2023 |
Verified Buyer | |
"I was very pleased with thé customer service." | |
Diane Nadon (Bromont) | 04/01/2023 |
Verified Buyer | |
"Skates arrived very promptly after ordering online. They were exactly as advertised. Great quality and super design. I would shop with this company again." | |
Willie W. (Tralee) | 04/01/2023 |
Verified Buyer | |
"Website was easy to use, shipping was fast and easy. All around great experience!" | |
Will L. (Ottawa) | 04/01/2023 |
Verified Buyer | |
"Delighted with hockey skates and sharpened great" | |
Adrienne Anderson (Tyrrelstown) | 03/01/2023 |
Verified Buyer | |
"Extremely happy and delighted with my purchase" | |
Jay Mitchell (Limerick) | 03/01/2023 |
Verified Buyer | |
"Youth scooter was a Perfect fit for my son, great shipping, excellent prices and great components. Thanks!" | |
Dale M. (Currys Corner) | 03/01/2023 |
Verified Buyer | |
"I got some 9.5 inch rise kink eagle bars and they are even more then I expected you can really feel their durability The packaging was excellent. thank you for the great experience." | |
Daryl O Reilly (Ballinamore) | 03/01/2023 |
Verified Buyer | |
"Beautiful skates. My daughter loves them" | |
C. O'Neill (Swords) | 03/01/2023 |
Verified Buyer | |
"Product is as expected. Packaging arrived ripped on both products as it was a present for Christmas morning did not have time to return. Others in reviews have had the same experience so would suggest you review your shipping process." | |
Michael Collins (Celbridge Kildare) | 02/01/2023 |
Reply from SkatePro: Thank you very much for your review. We are sorry to hear that this was your experience. We want to compensate you for the inconvenience this may have caused you, so we will add a credit to your Skatepro account so you can use it on your next order. We remain at your disposal if you need anything else /Skatepro Team. |
Verified Buyer | |
"Very happy with product but very difficult to put rubber handle grips on handles" | |
Ellen O'Donnell (Ballybofey) | 01/01/2023 |
Verified Buyer | |
"Very happy with skates, good quality and service." | |
Cathriona Hodgins (Athlone) | 01/01/2023 |
Verified Buyer | |
"Great product and brilliant service" | |
Helen o sullivan (Dungarvan) | 31/12/2022 |
Verified Buyer | |
"I bought this Lucky skate Pro for my great grandson he was so happy he say it is the best ." | |
Lillian Seymour (Langley) | 31/12/2022 |
Verified Buyer | |
"Fast delivery. Product as described" | |
Louise W. (Dun Laoghaire, co. Dublin) | 30/12/2022 |
Verified Buyer | |
"Arrived very quickly. Perfect size. Great fun was had on Christmas morning and ALL day!" | |
Maureen Mc Kenna (Killybegs, Co Donegal) | 30/12/2022 |
Verified Buyer | |
"Great service and amazing products!! Will definitely purchase again" | |
Elena K. (Lake Orion Orion) | 30/12/2022 |
Verified Buyer | |
"You guys rock. Fast shipping, products were exactly as advertised, amazing. The a ton." | |
Joe L. (Crapaud) | 30/12/2022 |
Verified Buyer | |
"What great skates top quality too they are brilliant my daughter just absolutely loves them we cannot fault them in any way she's a size 5 so ordered a 6 and prefect... they are so great ..." | |
Siobhan OBrien (Rylane Co Cork) | 30/12/2022 |
Verified Buyer | |
"delivery was good. Product not so much. Damaged and marked on arrival. Was a Santa present so we still had to gift it for Xmas morning." | |
Simon Mcelhinney (Lifford, Newtowncunningham) | 29/12/2022 |
Reply from SkatePro: Hi Simon, thank you for taking your time to give us feedback. It helps us a lot to offer the best service to our customers. We apologize that you received your product damaged. There are many factors that can lead to a damaged item, such as production errors, transportation issues, or mishandling during the custom clearance process. Even though SkatePro strives for perfection, mistakes can happen. We would like to offer you some compensation as customer credit for the inconvenience. You can access this among your SkatePro credits, and you can use it on your next purchase. We wish you a nice day! 😊 /SkatePro Customer Connection Team |
Verified Buyer | |
"Great product and service" | |
Stephen R. (Dublin 24) | 29/12/2022 |
Verified Buyer | |
"Order arrived quick and was exactly what I was looking for! Thanks SkatePro!" | |
Jayme Thayer (Jurupa Valley) | 29/12/2022 |
Verified Buyer | |
"Skates fit the kids perfect and they loved them!" | |
Paul Harris (Petersburg) | 29/12/2022 |
Verified Buyer | |
"First time ordering from Skatepro and a very happy customer as I found exactly what I needed and only place that had it looking online! I’m going to order more from this awesome store! Thank you Skatepro from Alaska!" | |
Robert Holben (Anchorage) | 29/12/2022 |
Verified Buyer | |
"Although products were fine- one of the items did not work out. To return is difficult and expensive. I will not purchase from them again. I ended up keeping the unneeded item becuase I can not figure out the return address even when I emailed and directly asked for it. Unsatisfied customer for sure." | |
Alison MP Spangler (Grawn) | 29/12/2022 |
Reply from SkatePro: Hi Alison, thank you for taking your time to give us feedback. We're sorry to hear you had difficulties with our return policy. To return an item, our customers need to register their return and pay for the return label. It's not needed to fill out a form for the return address, because we take care of that. After you messaged us, we explained you the process. We haven't received a reply after the last email. We're happy to guide you through, if you need further assistance, so feel free to call us or reach out to email@skatepro.com. 😊 /SkatePro Customer Connection Team |
Verified Buyer | |
"Great Service!" | |
Leanne Rose (Steady Brook) | 29/12/2022 |
Verified Buyer | |
"I purchased a ramp for my nephew when it came up under my SkatePro search for "scooter accessories". The ramp was too small to be used with a scooter, the scooter top just jammed up against it while the back wheels were still on the ground. I would say this is false advertisement, but Skatepro would not offer a return as my nephew had used the product (which is when we discovered that it didn't work)." | |
Tabitha K. (Dryden) | 29/12/2022 |
Reply from SkatePro: Hi Tabitha, thank you for taking your time to give us feedback. We're sorry to hear that the ramp didn't live up to your expectations. In our experience, it's completely usable for scooters, but given the size of it and being a Mini model, we would only recommend it for beginners. We state this in the description of the product. Furthermore, the measurements of the item can also be found there. Our return policy does not allow the return of used item. This can be found on our website, so our customers are aware of it before purchasing from us. /SkatePro Customer Connection Team |
Verified Buyer | |
"Good prices. Received items exactly as ordered. Shipping was on time. No extra fees after checkout. Overall excellent experience!!" | |
Y. Richard (Shediac) | 29/12/2022 |
Verified Buyer | |
"Can’t say a bad thing!" | |
Carmen Steele (Crossfield) | 29/12/2022 |
Verified Buyer | |
"The BMX bike and tyres and grips arrived safely and promptly. I love the way each bike is rated for skill level of person and the description is in-depth. My son is delighted with everything" | |
Rachel K. (Delgany) | 29/12/2022 |
Verified Buyer | |
"Super" | |
Danuta Wyporska (Rathcoole) | 28/12/2022 |
Verified Buyer | |
"Our boys love them!!" | |
STEPHANIE CROSS (King City) | 28/12/2022 |
Verified Buyer | |
"Very easy to navigate and order online and the skateboard arrived on time (early, actually) and in good condition." | |
Hilary W. (Kingston) | 28/12/2022 |
Verified Buyer | |
"Great look and quality, amazing looks and sturdy built. Arrived super fast. Recommend." | |
R. Dogaru (Victoria) | 28/12/2022 |
Verified Buyer | |
"This is a great company to deal with, very helpful and knowledgeable. I found the chat function great. my daughter is delighted with skates." | |
Emily M. (Duncormick, Co Wexford) | 28/12/2022 |
Verified Buyer | |
"Ermegawd - so rad. I live in Canada and didn't realize the skates were shipping from overseas, but was so pumped when they arrived not 10 days later. The product quality is awesome, graphics are A+ and the value is superb. Couldn't be more stoked." | |
Jessica J. (Golden) | 28/12/2022 |
Verified Buyer | |
"I live in Canada and this company presents itself as Canadian using a .ca domain. My order was a Christmas present for my daughter, and it arrives with an EU plug?!? When I ask on WhatsApp about it, the response is “ Hey, yes they come with an EU Charger :)”. Terrible customer service, if you live in North America, steer clear of this retailer." | |
Jeff McD (Burlington) | 28/12/2022 |
Reply from SkatePro: thank you for your review. Sorry for the confusion. We offer a translated and Canadian domain to facilitate the customer experience. In the company information you can see that we are located in Denmark. We look forward to helping you in the future and are open to solving any problems that arise from the confusion. |
Verified Buyer | |
"The board is just great - exactly what my daughter expected. She loves it so much! Delivery was fast and packaging good. Thank you!" | |
Anastasia Mc Donnell (Nenagh) | 28/12/2022 |
Verified Buyer | |
"Everything was perfect" | |
Mark Power (Lusk) | 28/12/2022 |
Verified Buyer | |
"fast delivery and really nice products asked for a few skateboard stickers and got one or two through in , happy days" | |
Aaron Byrne (Milltown) | 28/12/2022 |
Verified Buyer | |
"The Riot Industries scooter seems very well made but haven’t used it much yet. Skate pro price was very competitive and received my order very quickly!" | |
Tina J. (Port Moody) | 28/12/2022 |
Verified Buyer | |
"The best as always ✅✅" | |
Niall M. (Athlone) | 28/12/2022 |
Verified Buyer | |
"Great product and excellent service" | |
Amanda Ronan (Ashbourne) | 28/12/2022 |
Verified Buyer | |
"Perfect" | |
Piotr Jakubowski (Bandon) | 28/12/2022 |
Verified Buyer | |
"Ordered a trampoline scooter for my 11 year old and he is delighted with it" | |
Amanda Cantwell (Swords) | 28/12/2022 |
Verified Buyer | |
"Ordered skates for my 8 y.o. He is delighted with them. Fast and smooth. Thank.you." | |
Natalja A. (Dublin 24) | 28/12/2022 |
Verified Buyer | |
"Tight fit- had to return. They seem to be well made!" | |
Bonnie Morgan (Corvallis) | 28/12/2022 |
Verified Buyer | |
"Good job" | |
Scott Shapiro (Rancho Palos Verdes) | 28/12/2022 |
Verified Buyer | |
"Appreciated the excellent communication with purchase. Shipping was fast & accurate & sizing charts for wakeboard vest helpful. Best pricing comparable. No hesitation to purchase from skatepro.ca again" | |
Erin Hunter (Red Deer) | 28/12/2022 |