Reviews of SkatePro
Verified Buyer | |
"Awesome! Speedy delivery. Thank you!" | |
F. Rancourt (Levis) | 02/06/2022 |
Verified Buyer | |
"great website, easy to search a product on. fast shipping!" | |
Eric rouleau (Baie-Comeau) | 02/06/2022 |
Verified Buyer | |
"Item was exactly as described. Hubby loved the new rollerskates and said they are very comfortable." | |
Amy Copeland (Brantford) | 02/06/2022 |
Verified Buyer | |
"Great company simply the best!" | |
A. Rasmussen (Cumberland City) | 02/06/2022 |
Verified Buyer | |
"Great product, great price!!" | |
Tim Jantz (Victoria) | 02/06/2022 |
Verified Buyer | |
"I am happy with SkatePro overall. Shipping to Canada is a reasonable speed. I had a warranty issue with ski boots and they refunded my money because the ones I bought were discontinued. I have since then purchased multiple items from them with good results." | |
Patrick Barkman (Swan River) | 02/06/2022 |
Verified Buyer | |
"Great service and quick delivery!" | |
Laura B. (Thurles Tipperary) | 01/06/2022 |
Verified Buyer | |
"Everything was good except my skateboard trucks I purchased were missing some washers not sure what happened and I know things happen but it should of came with it, I’m not sure if customs touched it cause it did look like it was tampered with so besides that the products were good" | |
Jose Rocha (Toronto) | 31/05/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I see that you have in the meantime contacted us about the case. We are now waiting on your reply, so we can help you! /Doreen |
Verified Buyer | |
"Amazing. Received the product purchased in Canada, in less than seven days, and exactly what I ordered... Thank-you." | |
Al Driver (Calgary) | 31/05/2022 |
Verified Buyer | |
"I absolutely love my new skates! Speedy delivery. Thank you!" | |
Paula Gush (Merritt) | 31/05/2022 |
Verified Buyer | |
"Great quality" | |
Inga Lason (Rathcormac) | 31/05/2022 |
Verified Buyer | |
"Recently ordered a set of BMX tires, tube and tools. Shipping speed was good, products came as advertised on the site and I am pleased with the quality. Will purchase again from SKATEPRO!" | |
GREG S. (Richmond) | 31/05/2022 |
Verified Buyer | |
"Great seamless transaction. Super communication and fast shipping." | |
Evelyn Berland (Leetonia) | 31/05/2022 |
Verified Buyer | |
"Fantastic skates, easy ordering experience!" | |
Andrew Cihon-Scott (Sewickley) | 31/05/2022 |
Verified Buyer | |
"Excellent products and help. The skates got stuck in a German UPS hub due to a COVID outbreak and the skates came late. But they kept me informed often and reassured me they would do everything they could to get them to me." | |
Doug Hyland (West Lafayette) | 31/05/2022 |
Verified Buyer | |
"Always get exactly what u order. Fast delivery. Great choices in everything" | |
M. Dowling (Ballybunion) | 30/05/2022 |
Verified Buyer | |
"Great price for such kind of quality product" | |
Alina Cumali (Dublin) | 30/05/2022 |
Verified Buyer | |
"I love my items so much" | |
Lee C. (Claremorris) | 29/05/2022 |
Verified Buyer | |
"My first ever online order with SkatePro ended up lost in the mail for a few months. However, during this incident, the SkatePro team was very kind and helpful by staying in contact with me the entire time, and they were able to resend my package at no extra cost. My package arrived within the new timeframe they provided me, and I was incredibly pleased with how SkatePro handled the situation. I will definitely be ordering from here in the future, thank you!" | |
Reyn H. (Kaneohe) | 27/05/2022 |
Verified Buyer | |
"My order was packed very good and shipped quickly. Overall, very pleased with what I ordered. Thank you." | |
Matthew Peternell (Renton) | 27/05/2022 |
Verified Buyer | |
"My order was packed very good. Very pleased with what I ordered. Thank you." | |
Peter Hand (Lebanon) | 26/05/2022 |
Verified Buyer | |
"These guys are totally legit, don't be worried about ordering over seas with skatepro, excellent packing job, faster than expected shipping, great prices compared to the other "big boys" out there." | |
Brian S. (Bremerton) | 26/05/2022 |
Verified Buyer | |
"Best pri e for the parts I needed" | |
Andrew R Reath (Utica) | 25/05/2022 |
Verified Buyer | |
"I absolutely love my skates! They came on time and are wonderful" | |
Kaiana Ghassabian (Asheville) | 25/05/2022 |
Verified Buyer | |
"Excellent product, good price,fast delivery." | |
Edyta K. (Galway) | 24/05/2022 |
Verified Buyer | |
"Hello I purchased your skates and rollerblades brand I decided to keep yours and return the others back because of issues and your brand was much more comfortable to put on. I haven’t tried them out yet but I will this weekend Thank you Lorrie" | |
Lorrie Ann Dietz (Prescott Valley) | 24/05/2022 |
Verified Buyer | |
"Arrived on time, skateboard is fab!" | |
Derval Dormer (Blackrock) | 24/05/2022 |
Verified Buyer | |
"Gifts for Granddaughters college graduation (backpack and camera insert) in mass media communications. She is very pleased with the gift and thank you for getting them to us in time to give as a gift." | |
Ray McCall (Pisgah Forest) | 24/05/2022 |
Verified Buyer | |
"My Tim franken inline skate came with the TF logo damage in the back , it's not a scratch it's definitely a miss spot ...give you 5 stars anyway my name is not Karen 🙄" | |
Anthony Roch (Rouyn-Noranda) | 21/05/2022 |
Verified Buyer | |
"excellent product" | |
Jessica kelly (Limerick) | 19/05/2022 |
Verified Buyer | |
"Shipped incomplete product twice, then went out of stock before sending a complete product. Absolutely horrible customer service." | |
Richard S. (Baltimore) | 16/05/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm very sorry to hear about your experience. After your inquiry, we have checked the stock and something was indeed wrong with the product you ordered, so we could not sell them any more. We have therefore refunded you accordingly. Our apologies for the inconvenience. /Doreen |
Verified Buyer | |
"Do Not Buy From This Company!! You are wasting your money!! Besides being late with shipment, the tires were wrong color, looked as if I child painted them and couldn’t stay in the lines. Customer service response was pay even more money to send them back. Please don’t waste your money! Buy else where. Sadly I wouldn’t even give them the 1 star!" | |
Cara Jessome (Sydney) | 16/05/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. From the contact between you and our customer service, I understand that you ordered the wrong size tires, which was the reason for the wish to return your order. SkatePro's Return Service is then indeed CAN$19.00. I will write to you directly to get clearance on the matter. /Doreen |
"I love this site honestly im telling u if u ever wanna buy a scooter or anything skatepro is the place!!!" | |
Wiktor Macalka | 15/05/2022 |
Verified Buyer | |
"Great product happy with my purchase" | |
Emma daly (Walkinstown) | 11/05/2022 |
Verified Buyer | |
"Great skateboard, arrived on time. Happy with your service thanks" | |
Audrey Mccormack (Co Louth) | 11/05/2022 |
Verified Buyer | |
"Great product. Fast delivery." | |
Aleksandra Czarnecka (Castlelyons) | 10/05/2022 |
Verified Buyer | |
"Quality Service and product , had some issues with ordering but received generous discount and strong communication from support. Full tracking too." | |
John D. (Kilcock) | 09/05/2022 |
Verified Buyer | |
"Hi. Excellent. Racing for Ireland 🇮🇪 next IBU CUPS so if your interested in me promoting your company, 2 bottles of Conor’s Proper 12 whiskey and let's get gold's." | |
N. Kelly (Glasnevein, Dublin 11) | 04/05/2022 |
Verified Buyer | |
"Long time awaiting for delivery. Almost 3 weeks when similar online store silvered to Ireland in a week from Germany." | |
Olivia Felczak (Galway) | 03/05/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I do understand your disappointment with the parcel not arriving during the estimated window. We have shipped your order within 24 hours after ordering, but it seems that the courier was experiencing delays. Our apologies for the inconvenience. /Doreen |
Verified Buyer | |
"My skates are amazing thank you" | |
Maria Clarke (Dublin 14) | 03/05/2022 |
Verified Buyer | |
"super" | |
inga volkova (Portlaoise) | 27/04/2022 |
Verified Buyer | |
"Good prices,fast shipping" | |
Paul o connor (Cork city southside) | 26/04/2022 |
Verified Buyer | |
"The scooter arrived and some piece of it was stuck together due to compression because of how it was shipped. I had to take it to a bike shop and pay €15 to get it fixed. The support team were great but I really didn't need the hassle of going to the bike shop and figuring out what was wrong. My son was so excited and he had to wait for it to be fixed. He loves it now." | |
Martina m. (Clontarf) | 25/04/2022 |
Reply from SkatePro: Thank you so much for your review. We were sorry to hear that your scooter arrived damaged, but we were happy that we could offer you this solution, which was quick, but indeed still a bit of a hassle. Very good to hear that your son is happy with the product. Please do not hesitate to reply to our email about this case, so we can close this in a satisfactory way for you. 👍 /Doreen |
Verified Buyer | |
"I needed a birthday gift and skatepro had a great selection and the size I needed. Just wish it arrived quicker." | |
Sinead Hayes (Rathmines, Dublin) | 25/04/2022 |
Verified Buyer | |
"thank you the skates are perfect and delighted the chap I spoke with about order he helped loads Thank you" | |
Colleen Whelan (Dublin) | 25/04/2022 |
Verified Buyer | |
"Good stuff" | |
Bart Powazka (Tralee) | 25/04/2022 |
Verified Buyer | |
"Great value for money" | |
Michael Crosbie (Wexford) | 25/04/2022 |
Verified Buyer | |
"True to size skater Gloves, easy to nagivate website and delivered promptly. My son is very happy with them." | |
Karen C. (Portlaoise) | 22/04/2022 |
Verified Buyer | |
"This is the worst company I have ever purchased from. I was sent the wrong item and it was impossible to get in contact with anyone after many phone calls and emails. Their customer service is absolutely horrible. DO NOT BUY FROM THEM. There are plenty of other sites with similar or cheaper prices that are much more reputable. I can not say this enough. YOU WILL REGRET BUYING FROM THEM. This is VERY true if you are in the US." | |
Hans Christeler Jr (Denver) | 22/04/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I am sorry to hear you received the wrong trucks. I have looked into your case, and can see that we have responded to your email within 3 days. We strive to respond as quickly as possible, but sometimes it takes a little while because we get a lot of emails. I can also see that we have contacted you to try and investigate the issue with the trucks further, but have unfortunately been unable to get in touch with you. For this reason, we have settled this case for you. If you have any further questions about this, please feel free to reach out during our phone hours or by email, and we will be happy to clear things up :) //Samantha |
Verified Buyer | |
"Fast and professional service. I would definitely recommend." | |
Olivia Treacy (Cork) | 21/04/2022 |
Verified Buyer | |
"Quick delivery and good product" | |
Anna K. (Ballyhaunis) | 21/04/2022 |
Verified Buyer | |
"Great product, well worth the money." | |
Claire galvin (Athlone) | 20/04/2022 |
Verified Buyer | |
"The team was very helpful with choosing the right skates for me. Their email channel works and the replies were fast and satisfactory. Got my pair of roller blades real quick and I'm enjoying them already." | |
Thais Guadalupe (Dublin 1) | 20/04/2022 |
Verified Buyer | |
"Great quality, quick delivery and very happy boy with his new scooter" | |
D. Bourke (Edenderry) | 19/04/2022 |
Verified Buyer | |
"Great quality at a great price" | |
Linda Treacy (Huntstown) | 19/04/2022 |
Verified Buyer | |
"Incredible shipping speed and quality. Very happy to find skates that fit here!" | |
Adam Darcie (Vancouver) | 15/04/2022 |
Verified Buyer | |
"My son loves his new scooter. The colours are fantastic and his tshirt matches perfectly. Website easy to use. Shipping was a little longer than expected but he was happy to wait for his present" | |
Natalie H. (Longwood) | 06/04/2022 |
Verified Buyer | |
"excellent customer service" | |
Deirdre Barrow (Kinvara) | 05/04/2022 |
Verified Buyer | |
"Very good delivery package not destroyed from delivery order all my things from here 💯" | |
Jan B. (Portlaoise) | 05/04/2022 |
Verified Buyer | |
"The site was highly recommended by a friend. Really easy to search products on the site, item came very fast although packaging had been damaged and open but the skateboard was ok, phew. The skateboard was as advertised, my 12 year old son loved it. Thanks guys." | |
Emma Callanan (Loughrea) | 01/04/2022 |
Verified Buyer | |
"My order was packed very well. Very pleased with what I ordered, a bmx frame. The last BSD Alvx in matte red. I love it. Thank you." | |
Dennis Demro (Steger) | 31/03/2022 |
Verified Buyer | |
"Delivered as ordered. Seems like good quality." | |
William Fyans (Rathcoole) | 31/03/2022 |
Verified Buyer | |
"I can't rate Skate Pro highly enough. Their customer service is beyond excellent and my 5 year old is delighted with his scooter!" | |
Brioni Connolly (Bantry) | 31/03/2022 |
Verified Buyer | |
"I like the products" | |
Manoel Oliveria da Silva (Cork) | 30/03/2022 |
Verified Buyer | |
"So I was a little nervous when placing my order as research showed the site is located in Denmark. I read the reviews and sent a few emails, the last thing I wanted was to be hit with some extra charges upon arrival of the goods. My emails were answered promptly, politely and correctly ! With the information required obtained I place an order (apx $200.00 CDN). The funds arrived less than 10 days after the order was placed. All items arrived in good condition...and NO EXTRA FEES UPON arrival. I can honestly say that as soon as the items arrived & the box checked I placed a 2nd order Good site, good prices, smooth transaction, I will be certain to look back often ! A + , very happy !" | |
Mike Boss (Ajax) | 29/03/2022 |
Verified Buyer | |
"Great service and very happy with my new griptape, thanks a mil guys!" | |
Jesse C. (Ennis) | 29/03/2022 |
Verified Buyer | |
"everything comes on time and is perfect condition. the only issue i have is gls only come at 11 and is sometime inconvenient" | |
Kyle Foskin (Waterford) | 28/03/2022 |
Verified Buyer | |
"Great service as always :)" | |
Ben O Connor (Ashbourne) | 28/03/2022 |
Verified Buyer | |
"Over the past year I have bought multiple items from Skatepro. Everything purchase has been a smooth and hassle free process Recently I had a made a purchase and had a problem with this some skins and they took care of the issue quickly and to my satisfaction. Thanks Skatepro Loyal customer" | |
Michael Muth (Los Angeles) | 26/03/2022 |
Verified Buyer | |
"fast service, many thanks" | |
tommy keating (cahir tipperary) | 24/03/2022 |
Verified Buyer | |
"Total waste of money. Misleading description of product, and $19 for shipping to me and additional $19 shipping to return. The skates cost less than that! I will never buy from this company again." | |
Anna A. (Livermore) | 23/03/2022 |
Reply from SkatePro: Many thanks for your review. I'm sorry the product was not as you expected. When you return your full order, you'll get your shipping costs refunded. In that case, you will only pay for the $19 return costs. Hope this helps! /Doreen |
Verified Buyer | |
"I've gotten two cross-country ski boots from them and my first pair of roller skis from them. I definitely recommend you get them assembled by them as it is difficult to find people to do this in the US." | |
Kyle Jenkins (Yuba City) | 22/03/2022 |
Verified Buyer | |
"I wrote a bad review earlier and wanted to correct it. My order got hung up at customs but after a few days did get cleared and delivered. I spoke with Justin (or maybe Jason?) and he was very helpful and my experience has been a good one!" | |
Paul P. (Jackson) | 22/03/2022 |
Verified Buyer | |
"Great to deal with. Returns were easy and handled quickly." | |
Janine McEvoy (Drimoleague) | 22/03/2022 |
Verified Buyer | |
"Great service and fast" | |
Colm O' Neill (Co. Limerick) | 21/03/2022 |
Verified Buyer | |
"Great service and fast shipping. Ordered on Saturday and had it in western Canada on Thursday. Skate Pro staff answered questions quickly and accurately. Thanks!" | |
Bradley C. (Calgary) | 19/03/2022 |
Verified Buyer | |
"Good quality product and amazing service from SkatePro.ie" | |
M. Guerra (Dublin) | 16/03/2022 |
Verified Buyer | |
"SkatePro was easy to deal with and they got me my item when they said they would." | |
Rick Stearman (Eden) | 16/03/2022 |
Verified Buyer | |
"Nice" | |
John Mc shane (Carlingford) | 15/03/2022 |
Verified Buyer | |
"perfect. all good. great service. great products. what else ?" | |
Pablo Condes (Dun Laoghaire) | 15/03/2022 |
Verified Buyer | |
"My young one was s in his element with his new schooter food quality and all" | |
Willem Meintjies (Cork) | 14/03/2022 |
Verified Buyer | |
"Not sure how happy I am paid extra for quick delivery and it’s two days late. Please refund my $20 rush delivery." | |
Stacie Eccleston (Melbourne) | 12/03/2022 |
Reply from SkatePro: Thank you for your review! I'm sorry to hear about the delay. As I told you in the email I sent to you, we'll investigate this with UPS and hope to come to a suitable solution. // Doreen |
Verified Buyer | |
"Great product and my son very satisfied with that,fast delivery. Thanks" | |
Attila Horvath (Carrigaline) | 10/03/2022 |
Verified Buyer | |
"great" | |
RICHARD HANSON (dublin) | 08/03/2022 |
Verified Buyer | |
"Excellent" | |
Sandra Lyons (Coolock) | 08/03/2022 |
Verified Buyer | |
"Poor product, and poor aftersales service. I've bought a pair of Powerslide for my nephew. After his first outdoor usage, his feet have badly injured. Some screws are entered deep inside the shoes that really irritate the body." | |
Mohamad D. (Tallaght) | 07/03/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I can see you have been in contact with my colleagues and have been offered a solution. We did not hear back from you after that. I'm sorry to hear that the problem still seem to arise. I'll contact you again, so we can have a second look at your claim. // Doreen |
Verified Buyer | |
"Took a while to be shipped from Dublin to galway (over a week !) But bearings are as expected, good quality and exact replacement for what was there before." | |
Peter Owens (Kinvara) | 03/03/2022 |
Reply from SkatePro: Thank you for your review. We are so sorry that delivery was delayed - we have experienced delays due to Corona outbreaks at some of our transit spots. It is great to hear that you are happy with your bearings😊😊🤙./Emma |
Verified Buyer | |
"Good" | |
Swami Spooner (Dublin 9) | 03/03/2022 |
Verified Buyer | |
"AMAZING EXPERIENCE! In regards to the rollerblades, I was worried that the BOA would not allow me to tighten them enough, but they're great, fast, smooth, absolutely in LOVE! The best part of the experience was how helpful the Skatepro staff have been. Thank you all! 10/10 would recommend. It's important to remember that shipping and the world is held up by COVID, so remember to be patient if your package is takes a bit longer. That's life people. SO GLAD I didn't go with options on Amazon, or anywhere else for the matter. THANK YOU! Hands down best options for skates!" | |
Lauren Rios (San Francisco) | 03/03/2022 |
Verified Buyer | |
"Very straight forward website and amazingly fast delivery!" | |
Ilona Rupec (Charleville, co. Cork) | 03/03/2022 |
Verified Buyer | |
"happy with the products delivery could be slightly quicker" | |
AARON LYNCH (DUBLIN) | 03/03/2022 |
Verified Buyer | |
"Perfect! Exactly how I wanted it to be." | |
Tayla Sanchez Tzirulnik Cronin (Dublin) | 02/03/2022 |
Verified Buyer | |
"Good delivery time! Very happy with the suit and boots." | |
Karl Vewas (Aghamore) | 02/03/2022 |
Verified Buyer | |
"fantastic products / great prices / fantastic communications / fantastic customer service and fantastic returns procedure. Great to deal with." | |
paul roche (Dublin 5) | 02/03/2022 |
Verified Buyer | |
"Fast delivery and good product. Easy site to manage." | |
Patricia G. (Skibbereen) | 02/03/2022 |
Verified Buyer | |
"READ REVIEWS BEFORE ORDERING. Hopefully someone will read this before ordering from this company. They’re not in the US! My fault for not doing my homework first. But my tires are in limbo land somewhere in Germany and I can’t even cancel the order. No reply from customer service. If you’re hoping to buy something and you’re in the US, prepare to wait. Maybe indefinitely." | |
Elizabeth S. (Sacramento) | 02/03/2022 |
Reply from SkatePro: We are so sorry to hear that you have not had a good customer experience at Skatepro😟. We are a Danish company with warehouses in Denmark and Belgium, however we ship to many places all over the world and have international customer service. Unfortunately due to corona, we have experienced delays in transit in Germany😟. We will contact you directly with cancellation options, so that we can find a solution for you that suits you 😊/Emma. |
Verified Buyer | |
"Great service! Delivered all the way to western Canada from Denmark only 13 days after I ordered it. Products were packaged well and arrived in perfect condition." | |
Chad G. (victoria) | 02/03/2022 |
Verified Buyer | |
"Its my second time ordering with skate pro. And again the service is PRO!!!! Super fast delivery and always amazing customer service!!! Thank you!!" | |
Izabela Kol (Kilkenny) | 01/03/2022 |
Verified Buyer | |
"Very good product and service" | |
Zaneta Olender (Rush) | 01/03/2022 |
Verified Buyer | |
"Good products, poor customer service. 1. Did not receive order until 21 days after latest expected delivery. (Ordered 1/28/22, expected by 2/4/22, received 2/25/22) 2. Not updated until day package arrived despite contacting customer service multiple times. 3. Not informed before ordering that package was coming from GERMANY where it was "delayed" for so long. 4. Skates too small. 5. Must pay for return shipping. 6. Cannot exchange for correct size at original price I purchased skates. 7. Under their "How do I exchange a product?" they make it sound like you can exchange your order, but really you can only make returns and start new orders. It is only under "Will I get the shipping cost refunded?" that they state, "Unfortunately, we do not do exchanges." Overall, it does not seem SkatePro is a customer-first kind of company. I will be returning my order and I will not be purchasing from SkatePro again." | |
Rachel I. (Cypress) | 01/03/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. First of all, once again our apologies for the inconvenience and confusion. In my email to you from the 8th of March, I already offered you some compensation for the matter. I also do understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. Your parcel was stuck due to delays at UPS' German depot due to Covid outbreaks and the weather. We have tried to update you on the contacts we had with UPS regarding the delayed order, but I'm sorry to hear that this was not sufficient. We are looking forward to hearing back from you on our email. // Doreen |