Reviews of SkatePro
Verified Buyer | |
"Product arrived quickly! Great service :)" | |
Lindsay Dercho (Port Moody) | 25/01/2022 |
Verified Buyer | |
"Great service and good Parcel delivered within 3 days of ordering. . Very happy with product will definitely order from them again." | |
Sonia O'Brien (Corbally) | 25/01/2022 |
Verified Buyer | |
"The price was good, and the shipping was fast. The only problem was that the product was sent to the wrong address, but SkatePro customer support quickly responded to solve the issue." | |
Ariel Uzal (Los Angeles) | 25/01/2022 |
Verified Buyer | |
"Great product and outstanding customer service. Very easy returns." | |
Robert H. (Arlington) | 25/01/2022 |
Verified Buyer | |
"Everything arrived that I ordered in a timely matter. Thank you." | |
Rachel D. (Tucson) | 25/01/2022 |
"WORST COMPANY IVE EVER DEALT WITH! THEY LOST A $1300 DOLLAR ORDER COMPLETELY WITHIN THEIR COMPUTER SYSTEM AND OFFERED NO RESOLUTION WHATSOEVER. CANCELLED ORDER AND HEADED ELSEWHERE!!! AVOID AVOID AVOID!" | |
Todd G. (State College) | 25/01/2022 |
Reply from SkatePro: Hi! Thank you for writing a review on our website. We are very sorry, as explained by our team there was an error and your order was not registered correctly. I can see you have received all your money back + we offered you a discount on your next order. //Iris |
Verified Buyer | |
"Easy to place an order. Quick to answer my call." | |
Jennifer sewell (Glasford) | 25/01/2022 |
Verified Buyer | |
"Best bike accessories online and fast shipping!!" | |
Clarence Lawson, Jr. (EAGLE MOUNTAIN) | 25/01/2022 |
Verified Buyer | |
"Skate pro comes through again with outstanding stock when no one else can provide the selection and quality." | |
Lisa Bergersen (Stowe) | 25/01/2022 |
Verified Buyer | |
"Great service" | |
Rima Georges (Poway) | 25/01/2022 |
Verified Buyer | |
"Fast shipping and the lowest price I could find for the skis and bindings I was looking for. I’ve already recommended Skatepro to others in the market for skis, great experience!" | |
Eric Geib (Chesterfield) | 25/01/2022 |
Verified Buyer | |
"Great board, and quick shipping! Thank you" | |
Sara camburn (Bonners Ferry) | 25/01/2022 |
Verified Buyer | |
"Boots came timely and were good" | |
A. Katz (Denver) | 25/01/2022 |
Verified Buyer | |
"yeeeees" | |
katie may (Carlow) | 25/01/2022 |
Verified Buyer | |
"Exactly what I ordered...received in a few days!" | |
Craig S Webb (CHIPPEWA FALLS) | 25/01/2022 |
Verified Buyer | |
"The bag rocks! Love it!" | |
Tomasz Wiraszka (Orefield) | 25/01/2022 |
Verified Buyer | |
"Awesome service. Was sketched out that the only payment options were direct and paypal but after speaking with customer service, determined that this place is legit and they were having issues with their electronic payment system. Happy I purchased through them. They shipped quicker internationally than I get items typically shipped domestically. The Full Tilt boots I bought were priced lower here than anywhere that wasn't completely sketchy. Would buy from them again no doubt." | |
Andrew Straatsma (Grand Rapids) | 24/01/2022 |
Verified Buyer | |
"Great" | |
Brian Albertson (Salem) | 24/01/2022 |
Verified Buyer | |
"Everything was great!" | |
Marcus Allen (Belmar) | 24/01/2022 |
Verified Buyer | |
"Great company, fast shipping and effective communication!" | |
Alli Orton (Minneapolis) | 24/01/2022 |
Verified Buyer | |
"Speedy service great fit!" | |
Brenda young (Sherwood park) | 24/01/2022 |
Verified Buyer | |
"I am very pleased with Skatepro, their products and service are great. This was my first time ordering from Skatepro and I was very leery since they are located in Denmark and I am in the United States. I ordered a Head Radar ski helmet that showed in stock at the time but I got an email a day later stating that the helmet was no longer in stock. I called Skatepro and spoke with a very nice person and I ended up ordering another Head Radar helmet that was about $30 more but they gave it to me for the same price as the one that was no longer in stock because they sad that was only fair. I was very happy to be getting a better helmet at the same price. The helmet was already at a lower price than anyone else on line so I got a real great deal. I received my by UPS in about a week and I love it. The Head Radar helmet is a great ski helmet." | |
W. Robbins (Flint) | 24/01/2022 |
Verified Buyer | |
"I had a handful of email interactions with SkatePro before I made my purchase. They were very helpful in not only answering my questions, but anticipating a couple of items that I didn't think about. Outstanding service." | |
Matt Theule (Carpinteria) | 24/01/2022 |
Verified Buyer | |
"Loving my new skates!" | |
Rachel Monteith (Richmond Hill) | 24/01/2022 |
Verified Buyer | |
"I had an overall good experience but they couldn't answer the question of whether my skis would come waxed, which seems like a basic question." | |
Steffen R. (Saint Paul) | 24/01/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm sorry to hear that we could not answer your question right away. We sell a lot of different products, so our customer service supporters are not experts in all categories. We are however having a lot of experts working at the company. Sometimes we decided to check with them, to give you the best advice and information. If you happen to have any further questions, feel free to reach out to us. We are more than happy to help! 👍 // Doreen |
Verified Buyer | |
"product was delivered super quickly for the expedited $19 shipping fee. product was exactly as expected and well packaged. thanks" | |
Abby Landers (Lafayette) | 24/01/2022 |
Verified Buyer | |
"Arrived very quickly; exactly as described" | |
David S. (Denver) | 24/01/2022 |
Verified Buyer | |
"The provided great service. I ordered a pair of skates cashed out the saw another pair I wanted. They were very easy to work with to cancel the original order so I could order both skates at the same time," | |
Nathaniel Schiro (Cape Coral) | 24/01/2022 |
Verified Buyer | |
"I got what I ordered within a good amount of time!! Can't say the same about other companies here in the US! I for sure will be ordering from you guys again in the future!!" | |
Jesse Sanchez (New Bern) | 24/01/2022 |
Verified Buyer | |
"Fantastic purchase decision I made w/this one!" | |
Joseph D. Thorpe II (Cincinnati) | 24/01/2022 |
Verified Buyer | |
"Awesome customer service. One of the items was out-of-stock and they offered me good options as a replacement. They handled it very quickly and I got it on time." | |
Thiago Primerano (Burlington) | 24/01/2022 |
Verified Buyer | |
"Just as expected." | |
P. Brown (Leamington) | 24/01/2022 |
Verified Buyer | |
"The service by Skatepro is brilliant. I emailed asking about a surf skate and they were very helpful, they even recommended a cheaper one than the one I was looking at which shows how good they are. Also free delivery is brilliant. Would definitely recommend this company 👌" | |
Sean O Shea (Cahersiveen) | 24/01/2022 |
Verified Buyer | |
"Shipping was 130% of the price of the item i bought and was delayed 3 times." | |
Blaine Paisley (Burlington) | 24/01/2022 |
Reply from SkatePro: Thank you for your review! I see that you received the order within the delivery window we shared with you upon ordering. Without the discount on the fins, it would have been exactly the shipping price. 😉 // Doreen |
Verified Buyer | |
"Great product and prompt delivery 🤘🏽 Thanks Skate Pro" | |
Matt Schmidt (Regina) | 24/01/2022 |
Verified Buyer | |
"First purchase from Skatepro. Not only was the item shipped and received quickly, but customer service was top notch. Best prices and service. Will order again from Skatepro!" | |
Brandon B. (Chandler) | 24/01/2022 |
Verified Buyer | |
"postage is very bad the last 3 parcels arrived opened in particular the last parcel spent several days bouncing around Ireland I suspect it was because the box burst open and the grip tape had scratches on the nose and tail the box was also resealed by the courier in several places basically shipping a skateboard in a box with light tape on box won't hold it not sure if it is GPS miss handling or poor.packaging This leads to item being very late to be delivered" | |
John B. (Dublin 15) | 23/01/2022 |
Reply from SkatePro: Hi there. Thank you for your review. I'm sorry to hear your parcel took longer to arrive than you would expect from us. We would like to look into your case, so I'm going to send you a personal email for more information and hope to find a solution! You are always welcome to contact us if you experience delays, damaged packages or damages to your product. We are more than happy to help and see what we can do for you in the specific situation! // Doreen |
Verified Buyer | |
"Bought these for my husband. His shoe size is normally a 9. I bought him a size 10, and these skates fit perfectly. He loves them. I would definitely recommend them." | |
Jane H. (Richland) | 23/01/2022 |
Verified Buyer | |
"One purchase from Skatepro, no issues whatsoever. See no reason not to visit / purchase from again." | |
James R. K. I. (Springfield) | 23/01/2022 |
Verified Buyer | |
"Another asshole site scamming the .ie domain. These guys are in Denmark and postage takes forever." | |
Jessica White (Waterford) | 22/01/2022 |
Reply from SkatePro: Thank you for your effort in writing this review. We are not hiding that we are having our warehouses in Belgium and Denmark and our headquarters in Denmark. See for example our Terms & Conditions for all the information about us being an Irish company and our locations. With regard to the delivery times, I see that we have delivered your order within the window of expected delivery dates we had stated on our website for your specific order. 👍 // Doreen |
Verified Buyer | |
"🎉🎉🎉" | |
Eoin Hogan (Limerick) | 22/01/2022 |
Verified Buyer | |
"My Experience was awesome. Good prices on items I like, easy checkout and timely communication of my package shipment." | |
David Mata (Los Angeles) | 22/01/2022 |
Verified Buyer | |
"Nice tubilito tubes. no leaks and light and responsive yet flexible" | |
Julian Mazer (Holiday) | 21/01/2022 |
Verified Buyer | |
"Had a product I couldn't find anywhere else, so I ordered it. I was a bit hesitant as when I ordered I realized they are based in Denmark. It turned out not to be any problem and the product came fast." | |
Devin C. (Winnipeg) | 21/01/2022 |
Verified Buyer | |
"Product came fast, but I haven't had a chance to get it in the snow. Snow skate has superior construction and I am impressed by the overall product. I do wish I had gotten the intense add on grip, but I'll pick it up at some point, surely." | |
Shane R. (Portland) | 21/01/2022 |
Verified Buyer | |
"Great! Fast shipping. Will buy again!" | |
Naradah Tisdel (Manvel) | 20/01/2022 |
Verified Buyer | |
"Very good products,kids are satisfied,thanks" | |
Gunita J. (Charleville) | 20/01/2022 |
Verified Buyer | |
"Great fast service, great value." | |
Michael McCutcheon (Dalkey) | 20/01/2022 |
Verified Buyer | |
"Ordered from here a few times. Great service and very fast" | |
Christopher Kelly (Co. Louth) | 20/01/2022 |
Verified Buyer | |
"This company is NOT in CANADA. Products are good quality, but you better hope you get it right the first time. Selecting skate sizes for youth who could fit either large youth or small adult is confusing and led to ordering a size that didn't fit. Their "easy" returns cost $19 CDN, plus a trip to UPS. And you have to send it to Denmark. I got a message that the box I sent it back in (totally unused skates in perfect condition) was damaged therefore they deducted another $10. This has been a very expensive return and not worth the "sale" I got in the first place. Next time I will buy Canadian and make sure the purchase and returns can be done locally." | |
Kerri Wright (Newmarket) | 20/01/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm sorry to hear about your experience. We try to make our size charts as precise as possible to make sure our customers can find the correct size in one go. I will contact you personally to find out if there is something we can change for this specific product's size chart. We would also like to hear more about the deduction. We have indeed received the skates back in a perfect condition, but we deducted you for shipping it in the product box which results in SkatePro not being able to sell this as a new product anymore. With regard to our company. We have indeed our warehouse in Denmark, as well as our headquarters. You can find all information about us and our return policy in the Terms & Conditions. But as said, feel free to get in contact with us, so we can look into your specific experience together - because it's important to us that as many people as possible are happy skaters! 😊 // Doreen |
Verified Buyer | |
"Very good quality, stable, snug and easy to use. my 2 yr old enjoys them and wont get off the ice." | |
Mohammed Ali (Bronx) | 20/01/2022 |
Verified Buyer | |
"You sent me the wrong size skis and I had to return them. I asked you to refund my purchase to my credit card and I sent you my credit card number, ttan you asked for my bank information twice, and twice I asked you what specific information you needed and I got no reply." | |
Carl Lundbom (South Lake Tahoe) | 20/01/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm sorry to hear about your experience. We are working on the refund at the moment. Once again our apologies for the situation. // Doreen |
Verified Buyer | |
"tres bon service, excellent produit" | |
Jacques Boyer (SAINT-RÉMI) | 20/01/2022 |
"Never have written a review. Well deserved with great communication and changing my order on the fly with it still having a relatively quick ETA!" | |
Preston butler (Greensboro) | 20/01/2022 |
Verified Buyer | |
"Excellent service. Item arrived promptly." | |
Aoife Mulligan (Rathfarnham) | 20/01/2022 |
Verified Buyer | |
"It was a gift, but the person I gave it to seems happy with the skateboard." | |
Iulia Avram (Dublin) | 20/01/2022 |
Verified Buyer | |
"I ordered a pair of skis and boots for my 4 year old boy, which turned out to be perfect! The price was reasonable and the shipping was surprisingly fast considering the supply issue going on right now." | |
Michael W. (Milford) | 20/01/2022 |
Verified Buyer | |
"Email communication was friendly, timely, and professional. Highly recommend this site" | |
Patrick C. (Williamsport) | 20/01/2022 |
Verified Buyer | |
"Skatepro employees are professionals! They have everything you need." | |
Patrick Carroll (Missoula) | 20/01/2022 |
Verified Buyer | |
"Items were delivered quick and on time, Happy with the service I received!" | |
Enrique F. (Jacksonville) | 20/01/2022 |
Verified Buyer | |
"My nephew loved it! The purchase was easy online" | |
Heather N Snyder (YORK) | 20/01/2022 |
Verified Buyer | |
"Shopping was good, delivery was marginal and delayed a few times. Welcome to the roaring 20s. Unfortunately the skis arrived damaged, not from shipping but something any professional shop would/should have seen. In my case, I opted to accept them. Eaxed them bad boys up and skied like a fool on them. Love the Atomic X9S." | |
Derrick Volchoff (Cadillac) | 20/01/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm sorry to hear your skis arrived damaged. You are always very welcome to contact us about the issue. If you received a damaged product upon arrival, we would love to offer a free return/exchange. If you wish to keep the product but contact us right away, we might be able to offer a discount or find another solution. As you now decided to keep the skis and use them, I cannot promise anything at the moment. But I have still contacted you personally, so we can see what we can do for you! 🎿 // Doreen |
Verified Buyer | |
"Very fast shipping to us!" | |
Chris Burden (sandy) | 19/01/2022 |
Verified Buyer | |
"I ordered a pair of powerslide zoom 80's and they came when expected. The 45 strap on the right skate was stripped directly out of the box. I'm not sure if it was a deformed strap from the factory or if these were returned by somebody, but I got a set of skates I couldn't use. I emailed the company but didn't hear back for 3 days, by that time I had already ordered some straps from another company. SkatePro refunded me the $15 I spent on the straps, but I haven't received the straps from the other company yet, so I still haven't been able to actually use these skates. All in all it's just been a bummer, i regret wasting money on these skates and probably wouldn't order from here again...." | |
steve swain (Hardin) | 19/01/2022 |
Reply from SkatePro: Thank you very much for your review! I do understand your frustration. Hopefully you received the straps eventually. When we were investigating the matter, you informed us of buying straps from another company. As the error on the skate would have been covered under the warranty, we of course refunded you for the amount you paid for the straps you bought somewhere else. Of course, it was in the first place our responsibility to make this work for you. Unfortunately, due to the Holiday season, we could not get to you right away with the solution we also had to discuss with the supplier. You will receive a personal email from me, to find out if everything is set now or if there is more we can do for you. // Doreen |
Verified Buyer | |
"The skates came when they were expected to and they are my first pair - super comfortable and makes skating easy!" | |
Jesse B. (Fallbrook) | 19/01/2022 |
Verified Buyer | |
"easy purchase, goods came on time and as expected." | |
Gary Dean Ruebsamen (Valley Glen) | 19/01/2022 |
Verified Buyer | |
"Super stoked about my ambition premium snowsk8! Takes me back to my youth" | |
Brandon Macdonald (Peterborough) | 19/01/2022 |
Verified Buyer | |
"Good products 👍 satisfied with everything." | |
Mackenzie Leies (Brantford) | 19/01/2022 |
Verified Buyer | |
"The Items Where Good" | |
Gregory Williamson (Vidalia) | 19/01/2022 |
Verified Buyer | |
"Amazing skates awesome quality but we're a little disappointed with information about shipping and communication on their website about shipping" | |
Ben R. (Lagrange) | 19/01/2022 |
Verified Buyer | |
"After shopping around for this board, every site had the same price but, skatepro was $20 cheaper. Although not much in the grand scheme of things, I’m always going with the cheaper option. Shipped on time and even a day early! Customer service was really helpful and cool. All around great experience!" | |
Andrew Quinn (Gansevoort) | 19/01/2022 |
Verified Buyer | |
"They are just the best tires and they look so good on my bmx" | |
Lucas blanchard (Allardville) | 19/01/2022 |
Verified Buyer | |
"Easy website to use and company to buy from. Very happy with my skates, really good quality and exactly what I was after." | |
Jack H. (Dublin) | 19/01/2022 |
Verified Buyer | |
"Great customer service! Love the many product options!!!" | |
Sandy N. (Burlington) | 19/01/2022 |
Verified Buyer | |
"Product is good, delivery was poor. Despite paying additional fees for shipping the product was delivered 6 days late." | |
K. Cameron (Revelstoke) | 19/01/2022 |
Reply from SkatePro: Thank you so much for your effort in writing this review. Good to hear you are happy with the product! I see that UPS unfortunately experienced quite some delays after New Year's Eve. I'll contact you via personally via email, to find a solution with you for the additional fee. // Doreen |
Verified Buyer | |
"Product arrived very quickly and I had a discussion about the product and they were very helpful" | |
John Aubrey (Timmins) | 19/01/2022 |
Verified Buyer | |
"Great advice, great price, fast shipping." | |
Arturo Solares (Scottsdale) | 19/01/2022 |
Verified Buyer | |
"Very quick shipping, no problems at all!" | |
Andrew Hager (Tecumseh) | 19/01/2022 |
Verified Buyer | |
"Fast shipping, best price, great product! Thank you!" | |
Agnieszka Kitlas (Costa Mesa) | 19/01/2022 |
Verified Buyer | |
"My grandson really enjoys his Ambition Snow Skate. He has rode it just about everywhere he finds snow. I wish l would have bought grip tape for him. Didn’t realize it was helpful for riding the board. I will be a repeat customer of Skatepro since he has found a Snowboard you have that he wants for next year!" | |
Pennie Schinzel (Chesterville) | 19/01/2022 |
Verified Buyer | |
"Great price and quality product. My Alpine cross-country boots fit good, and are comfy and warm. Ordering was easy. Shipping was delayed twice but it was over the Holidays so is forgivable. Recommend skate pro." | |
Richard Desmarais (Bathurst) | 19/01/2022 |
Verified Buyer | |
"Very good customer service!! Very happy with them." | |
Laurie F. (Kingston) | 18/01/2022 |
Verified Buyer | |
"Fantastic experience - great service and shipping was faster than expected!! Very happy!!" | |
Alexandra Twyman (Cochrane) | 18/01/2022 |
Verified Buyer | |
"Will definitely use SkatePro again!" | |
Mat H. (Stratton) | 18/01/2022 |
Verified Buyer | |
"It is a great ski. Great rebound, easy tip turn, great looks!" | |
JOSEPH OH (New York) | 18/01/2022 |
Verified Buyer | |
"Great" | |
SHANNON Carroll (girdwood) | 18/01/2022 |
Verified Buyer | |
"Quick excellent service." | |
Blake Houston Roth (Austin) | 18/01/2022 |
Verified Buyer | |
"Fantastic service, super fast delivery. My son is delighted with his new skateboard, he said it is much faster and better than other ones he has bought elsewhere. He was also very happy with all the free gifts. We will definitely back in the future. Thank you." | |
Beatrice Allen (Sligo) | 18/01/2022 |
Verified Buyer | |
"Awesome customer service." | |
Paula Morgen (Appleton) | 18/01/2022 |
Verified Buyer | |
"arrived on time and as described." | |
Jason Evans (Morgan Hill) | 18/01/2022 |
Verified Buyer | |
"Great!" | |
Kyle Wright (Plainfield) | 18/01/2022 |
Verified Buyer | |
"The skis I ordered came in like 2 weeks and were set up perfectly. Would recommend!" | |
Mitchal Racine (Lindstrom) | 18/01/2022 |
Verified Buyer | |
"Received item on-time and as expected. I was honestly skeptical that they could deliver, given the fact NOBODY else seemed to have inventory and I hadn't even realized the shipment would be international. I got the shipment notice exactly when promised, and UPS delivered a week later, right in the middle of the delivery window." | |
Jeffrey F Steiner (Saint Paul) | 18/01/2022 |
Verified Buyer | |
"Received item as it was described in a timely manner. Good communication and product has been great. Agree with sentiment of no issues ordering from these folks." | |
Jihn Han (Ann Arbor) | 18/01/2022 |
Verified Buyer | |
"No issues with purchasing from SkatePro. Finally tracked down a road cycling helmet I’d only been seeing in cycling apparel ads for two years. It wasn’t familiar with Sweet Protection, but the helmet is awesome." | |
Reginald Woodson (Tipp City) | 18/01/2022 |
Verified Buyer | |
"Great company. Quick shipping even to United States" | |
Steven K. (Kings Park) | 18/01/2022 |
Verified Buyer | |
"Awesome service, product was sized accurately and shipping was fast and efficient. Thx for such a quick response over the holiday season Scotty R" | |
Scott Roberts (Minden) | 18/01/2022 |
Verified Buyer | |
"Delighted with the product and the quick delivery. It fit perfectly and definitely an upgrade from my last inlines! First time using a rockered set up and I’m pleased with it! A skate tool also came in the box, which is great to have!" | |
Carlos J. (Dublin) | 18/01/2022 |
Verified Buyer | |
"Great quality and fast delivery. Ordered on a Monday evening and delivery by Friday to Athlone" | |
Johanna Mcguirk (Athlone) | 18/01/2022 |
Verified Buyer | |
"Awesome. Shipped fast to Seattle,WA Well done and thank you. No worries buying from these folks." | |
john marshall (Seattle) | 18/01/2022 |