Reviews of SkatePro
Verified Buyer | |
"Received in good time, easy to install, work like a charm!" | |
Gilbert Cyr (Ottawa) | 04/01/2022 |
Verified Buyer | |
"Excellent as always. Thanks" | |
R. Cote (North Gower) | 04/01/2022 |
Verified Buyer | |
"I really liked the prices I saw so I placed an order for multiple decks and several other items. I was very happy with the order aside from one minor issue, which they quickly took care of beyond my satisfaction. So I'll be a repeat customer, thanks gang!" | |
Mark Majstorovic (London) | 03/01/2022 |
Verified Buyer | |
"Awesome customer service and the international shipping is insane quick!!" | |
Chris Webster (Beaverton) | 01/01/2022 |
Verified Buyer | |
"Great product, sturdy skates. My 7 year old wears them comfortably all day." | |
Laura O Dwyer (Clonmel) | 30/12/2021 |
Verified Buyer | |
"Very easy to order from. There was a bit of a delay in shipping but this was at the height of the COVID shipping issues and was not SkatePro's fault. Other than that delay the delivery was prompt and easy to track. I would definitely use SkatePro again." | |
Joseph Schwartz (Canoga Park) | 28/12/2021 |
Verified Buyer | |
"Garbage company do not buy from them you will be very disappointed I received a defective product and they did nothing to right the wrongs" | |
DUSTIN STOKER (Beausejour) | 28/12/2021 |
Reply from SkatePro: Hey there, Thanks for taking the time to leave us a review! I'm so sorry to hear about the experience you've had with us so far. I can see that you've been in contact with us via email in order to find a solution for this problem. I will follow up with you in another email so that we can make sure we have this sorted out for you soon π -- Samantha |
Verified Buyer | |
"Great service" | |
Margaret farrell (Dublin) | 28/12/2021 |
Verified Buyer | |
"The worst customer service I have ever had. Never received my package, and asked for a refund many times, each time I was told an excuse. I opened a PayPal dispute, so I could get my money back, and then was told they would only return my money if I closed the dispute. There are way better skate shops out there, donβt waste your time with these guys." | |
Ryan Smith (Newfane) | 21/12/2021 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm so sorry to hear that you had to wait this long before you got your refund. We have just issued the refund for you now. Once again, our apologies for the inconvenience. // Doreen |
Verified Buyer | |
"Best skate company A+++++" | |
Darius Bors (Ashbourne) | 18/12/2021 |
Verified Buyer | |
"Awesome company! Great prices and shipped quickly. I received my order about a week after I ordered. At first, I was a bit leary about ordering because the company is based outside of the United States... but I got my order without issues. Free shipping too - because I spent over $99.00 I highly recommend SkatePro, and I myself will be ordering from them again in the near future. Thanks, SkatePro!" | |
Michael D. (Toluca Lake) | 16/12/2021 |
Verified Buyer | |
"5 stars. SkatePro 4 life" | |
Matthew S. (Sacramento) | 14/12/2021 |
Verified Buyer | |
"Prix compΓ©titif , Excellent service , l'agent a rΓ©pondu Γ toutes mes questions et m'a guidΓ© dans le choix qui me convenait le mieux pour l'achat de skis de fond et fixation, livraison rapide du Danemark au Canada (8 jours ); je recommende sans hΓ©sitation. Merci Γ©quipe Skatepro !!!" | |
Sylvie Cinq-Mars (Candiac) | 14/12/2021 |
Verified Buyer | |
"I bought a purple and green cruz scooter for my son I gave a big zero could not even be used once slashed in the handlebars the front wheel turns without even turning the handlebars and to crown it all returning the scooter almost costs me the price scooter wow me who wanted to recommend you to my friends my not really send a defective scooter it's a scam!" | |
Karyne LΓ©garΓ© (st lin des laurentides) | 08/12/2021 |
Reply from SkatePro: Thank you for this review! I'm so sorry to hear about your experience. You are always welcome to contact us when you find a malfunction or defect on a product you bought. I could not find any email or phone conversation with you in our system. We are more than happy to help you, so if you wish to claim this product, please send some information and pictures to: email@skatepro.ca // Doreen |
Verified Buyer | |
"Brilliant" | |
Debbie Foy (Dublin) | 28/11/2021 |
Verified Buyer | |
"Good parts" | |
Tadgh h. (Cork city southside) | 25/11/2021 |
Verified Buyer | |
"π great service" | |
Gary Brady (Ireland, Republic) | 24/11/2021 |
Verified Buyer | |
"Very sturdy, strong and great fun. (The owner said so)" | |
Barbara Kuruczne Kovacs (Naas) | 24/11/2021 |
Verified Buyer | |
"Great!" | |
Adi Sharma (Toronto) | 24/11/2021 |
Verified Buyer | |
"The Skim board is perfect. My son loves it." | |
Eli White (Orrtanna) | 23/11/2021 |
Verified Buyer | |
"Wery okπ" | |
Genija K. (Monaghan) | 21/11/2021 |
Verified Buyer | |
"Good pricing and selections. UPS Shipping took longer than estimated as order sat in UPS warehouse for 13 days. Finally did arrive all in order,so I'm happy. Definitely will order again and recommend to others!" | |
tia s. (North Vancouver) | 20/11/2021 |
Verified Buyer | |
"This is the worst experience I have had purchasing skates. My package has been sitting Germany for 11 days. I had to chat (since they donβt bother returning emails) numerous times to be told if I cancel the order as it is not arriving on time I have to wait until it scans back in Europe. It never left Germany! They donβt have to wait an extra 11 days to get their money but itβs okay to that I am out of the funds and have no skates to show for it. There was no notification of any delays when I ordered. When I check in on Monday on my order a large yellow banner finally said their were delays. They will give a response to this review. Part of the retailerβs job is getting the product to the customer. To say sorry itβs wasnβt us does not alleviate the responsibility of the retailer. They wouldnβt even give me the price adjustment until the skates arrivedβ¦they take no accountability. Inlinewarehouse, proskaterβs place and shop/task are legit and have never failed me." | |
Terrence W. (Albertson) | 19/11/2021 |
Reply from SkatePro: Hi there, I'm very sorry to hear that you're unhappy with the experience you had with us. I can see that we were in correspondence quite often while your order was in transit to you, and have come to an agreement about how to make up for this delay that your parcel experienced while with UPS. Unfortunately, we did see that during this time that your order was in transit, UPS experienced delays between Germany and the US, which sadly affected many of our customers. π I would like to take accountability on behalf of our whole team here at SkatePro, and apologize once more for the experience that you've had with UPS and the delay of your skate delivery. We do our best to solve these things as quickly as possible for our customers. We hope that you might give us a chance to redeem ourselves in the future. -- Samantha π |
Verified Buyer | |
"It is very good" | |
ANNA Skrzydlewska (Dublin) | 18/11/2021 |
Verified Buyer | |
"Fantastic service" | |
Kristen Fray (Portarlingron) | 17/11/2021 |
Verified Buyer | |
"Great booties, fast shipping very satisfied!!" | |
Robbie S Smith (Oxnard) | 17/11/2021 |
Verified Buyer | |
"Best price ever for 2021/22 Marker Griffon 13 id ski bindings. I even had a choice of the color and 110 width I needed. Inventory and options are very poor in the USA on these bindings and they want full retail price. Was not sure about ordering from a shop in Denmark but USA reviews online were all positive on Skatepro. Bindings were shipped right away but then were stuck in Germany for about week, however they arrived in California two days after leaving Germany. Not bad at all considering all the worldwide shipping issues right now. Just in time for ski season if we get any snow here... Will definitely use Skatepro again for ski equipment." | |
Michael C. (San Jose) | 16/11/2021 |
Verified Buyer | |
"Excellent service even my shipment was delayed by UPS. Timely response on email but not on phone calls. Keep up the excellent service." | |
NICK M. (Van Nuys) | 16/11/2021 |
Verified Buyer | |
"Product was just as described. Pink Camo tires are awesome, Very satisfied! Thank you :) Great price for BMX parts." | |
KIMBERLY GAMBLE (Welland) | 16/11/2021 |
Verified Buyer | |
"9.9" | |
Janice Wilnoty (Cherokee) | 16/11/2021 |
Verified Buyer | |
"Skis are great, plus the free bag π" | |
Pierce C. (Carbondale) | 16/11/2021 |
Verified Buyer | |
"Great price, great product, shipping took a bit longer than I expected but I think thats more down to Brexit than Skatepro. I will use in future and recommend." | |
Christopher Dooley (Dublin) | 16/11/2021 |
Verified Buyer | |
"I had no problems happy with the shipping time." | |
SHIRLEY T. (maple ridge) | 16/11/2021 |
Verified Buyer | |
"Great and fast service! Love the skates!" | |
Luana Deane (Passage west) | 16/11/2021 |
Verified Buyer | |
"Brilliant service from start to finish. Easy clear website to navigate. All products arrived safe and in order" | |
Louise Kelly (Rathfarnham) | 16/11/2021 |
Verified Buyer | |
"I found out about Skatepro sometime during the summer. I live in the US, Skatepro has quality products some cannot find in the US bmx stores. It takes a little longer for the shipping because international but well worth it since the price is great." | |
Mokhamad Noval (San Antonio) | 16/11/2021 |
Verified Buyer | |
"The Scooter is top notch, thank you very much, shipping and getting to us was a complete drag, other than that, everything was fine" | |
Darren J Corl (Canon City) | 16/11/2021 |
Verified Buyer | |
"This was the worst online consumer experience I have had in years. I spent weeks dealing with fed ex to get my skis shipped, and receiving mis information from skate pro staff. Then I was charged additionally for shipping to CA. Inevitably I was refunded what fed ex charged me additionally to ship domestically. But that couldn't begin to make up for my experience. I spend thousands of dollars a year on new ski gear, and many of my friends look to me when they need to know where to go. I am close to many businesses in the mountain community. I have a major network of professional skiers and snowboard friends, and entrepreneurs. I would never recommend this company unfortunately. I would even warn people about shopping here, and about my experience." | |
m. Fisher (Santa Monica) | 16/11/2021 |
Reply from SkatePro: Hi there Mackenzie, Thank you for taking the time to leave a review. I am very sorry about the experience that you've had with us, this is certainly not how we want our customers to feel. However, I can see that my colleagues were in touch with you all the time trying to resolve this for you but, if you have any other questions or there is something else we can do, please, reach our customer service team again. We are here for our customers! Again, I apologize for this experience, and I'm looking forward to hearing back from you. /Cristina |
Verified Buyer | |
"LOVE MY SKATES! Took a while to get in because of UPS but when I reached out to Skatepro to check on my status on my skates; they replied less than 24hours with information! Super pleased with the customer service via email and my skates they fit perfect and the roll is excellent! π€© couldnβt be happier π€" | |
Cupcake Guerrero (Houston) | 15/11/2021 |
Verified Buyer | |
"Very good quality scooters. Very happy with customer service when there were issues." | |
Susan C. (TRALEE) | 15/11/2021 |
Verified Buyer | |
"The product showed up almost 2 weeks late in a wet box and poorly packaged. Would likely not order through SkatePro again." | |
Aaron Schwartz (San Francisco) | 15/11/2021 |
Reply from SkatePro: Hi Aron, Thank you for your feedback β I can see that you have emailed us about this. I am very sorry to see the condition of your parcel and the fact that bindings came in scratched... We have offered a discount for you for this inconvenience. Please get back to us what you think of our offer π /Vesta |
Verified Buyer | |
"Overall good product. Fits my son well for ice skating. Too a lot longer to receive due to shipping delays." | |
Catherine H. (Greendale) | 15/11/2021 |
Verified Buyer | |
"Very happy with my purchase :) looks and rides beautifully!!" | |
Carrie Flynn (Killarney) | 15/11/2021 |
Verified Buyer | |
"Arrived within 5 working days to Ireland. Very well packed, great service and excellent quality! Thank you SkatePro!" | |
Aleksandrs Korotkijs (Dublin) | 15/11/2021 |
Verified Buyer | |
"Great" | |
Isabelle Lombard-Vance (Wexford) | 15/11/2021 |
Verified Buyer | |
"Good service" | |
Daniel Berry (Kinnegad) | 15/11/2021 |
Verified Buyer | |
"I ordered some G-Form elbow and knee/shin guards from Skatepro.ca and the products were in stock as stated and were shipped from the store the next day. However, what I didn't realize is that "Skatepro.CA" is actually in Denmark and not in Canada (my bad for not digging some more), so my order was being shipped from there! The package was sent via UPS and had a scheduled delivery date of about 1 week, which was still awesome considering it was being shipped from Denmark to Canada! Through no fault of Skatepro, my package ended up in Cologne Germany the next day where is stayed for over 2 weeks! I called UPS several times to no avail but my package finally arrived almost 3 weeks later no duty or extra charges, the box was a bit squished but the product was perfect, in original packaging and perfect condition. So Skatepro and product were great!" | |
Jeff T. (Paradise) | 15/11/2021 |
Verified Buyer | |
"Great product, fast delivery.. Excellent service" | |
Anne meyler (Enniscorthy) | 12/11/2021 |
Verified Buyer | |
"super, my daughter loves her skates!" | |
Aoife Byrne (Farranree) | 12/11/2021 |
Verified Buyer | |
"Fast shipping. No duty Even though The product came from outside of ca" | |
Benoit Aspirault (GaspΓ©) | 11/11/2021 |
Verified Buyer | |
"The delivery was really slow but I get it mainly because of covid, anyways I loved the product, great website ππ½" | |
Recardo yousif (Surrey) | 11/11/2021 |
Verified Buyer | |
"Great price. Free shipping to Canada. Very fast shipping too!" | |
Brendan Currin (Brooks) | 11/11/2021 |
Verified Buyer | |
"Package arrived super late, with no update from SkatePro or UPS. Box arrived beat-to-crap, and everything was soaking wet. Luckily ice skates are ok getting wet...so the product wasn't ruined. But safe to say i will never order from this company again." | |
Tyson S. (Santaquin) | 11/11/2021 |
Reply from SkatePro: Hi there, Thank you for your review! I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore. As for the condition of the box, I am terribly sorry π But we are very glad that the skates did not get damaged. We hope you will enjoy them. Please let us know if you have any questions for us |
Verified Buyer | |
"Legit company. Product may arrive late but there are literally factors you have to variable in due to the whole pandemic." | |
John R. (Torrance) | 10/11/2021 |
Verified Buyer | |
"Great wheels. Looks awesome on the bike. Smooth ride!" | |
Troy Coughlin (Burlington) | 10/11/2021 |
Verified Buyer | |
"Very happy with product. High quality. Extremely prompt service and delivery." | |
Sinead Connolly (Omeath Co.Louth) | 10/11/2021 |
Verified Buyer | |
"The front wheel of the scooter has blocked after first day of use." | |
Constantin Alin Ghita (Arhlone) | 10/11/2021 |
Reply from SkatePro: Hi there, Thank you for your feedback! I am really sorry about the issue. I can see that we have been communicating with you regarding this, and we have sent you a new set of bearings in hopes that it will get the scooter back into working condition soon π Please let us know if you have any questions for us! |
Verified Buyer | |
"Response times were fast and communications where good but they ship from Denmark so I am not sure how they qualify for a .ca domain. Kinda pulling the yarn a little. Good service and prices just not really Canadian which is where i wanted my $$ to go. Logistics from EU was what it is. Kinda wanted it to come locally." | |
Guy Thorburn (Vancouver (West Kitsilano / Jeri) | 10/11/2021 |
Reply from SkatePro: Hi there Guy, Thank you so much for your time leaving a comment π About the Canadian domain, I am sorry to hear that it was not that clear enough on the website. We have it to make the purchase with us much easier. This way you are able to see all the products within your language and, the prices in the local currency. Also, If you need to call us, you have a local phone number, so no additional cost to communicate with us :) I hope you enjoy your new pair of skis this winter season and, if you need something else from us, don't hesitate to contact our customer service team. We will be more than happy to assist you :) /Cristina |
Verified Buyer | |
"Great quality BMX and service. Had a minor issue with one of the parts which was sorted out the same day I sent the email to SkatePro. Would highly recommend." | |
Greg M. (Dun Laoghaire) | 10/11/2021 |
Verified Buyer | |
"Dont ship to canada Unfortunately customer service is not much help and they dont really seem to care whether or not a person is out 500 dollars" | |
Dylan brown (WATERLOO) | 10/11/2021 |
Reply from SkatePro: Hi Dylan, Thank you so much for your time leaving a comment! I am sad to hear that you had a bad experience buying with us. I can see that you were in touch with my colleagues the whole process, as we really care about our customers. We did find a solution for you, and I am happy that your order is in the way to you! You will enjoy your new BMX parts really soon! If you have any other questions, or if you need further assistance, don't hesitate to contact us again. We will be more than happy to help you. /Cristina |
Verified Buyer | |
"Highly recommended. Excellent service. Will buy here again. A+++" | |
Dan Samson (East Wenatchee) | 09/11/2021 |
Verified Buyer | |
"Perfect" | |
Kevin Jennings (Bray) | 09/11/2021 |
Verified Buyer | |
"Product Arrived weeks late, and in really rough shape, components from bindings had gotten loss and banged around in the box during shipping." | |
Daniel M. (Pittsburgh) | 09/11/2021 |
Reply from SkatePro: Hi Daniel, Thank you for your feedback! Firstly, I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore.:) As for the parcel, I am terribly sorry. I have emailed you regarding this. Please check your inbox as well as your spam folder and get back to us so we can offer a solution for you. /Vesta |
Verified Buyer | |
"Order arrived as promised and pretty quick from across the pond." | |
eddie vargas (gunnison) | 09/11/2021 |
Verified Buyer | |
"Super fast delivery - skates are brilliant, quality is fantastic, my twins love them. Will be purchasing again for my older son for Christmas" | |
Anne O Grady (Broadford, Co.Clare) | 09/11/2021 |
Verified Buyer | |
"Love my skates and helmet! Super speedy delivery and amazing quality products. Thanks!" | |
Mey Newsom (Salem) | 09/11/2021 |
Verified Buyer | |
"Overall a good experience, due to global logistics issues it took a little longer than originally estimated. This was not due to SkatePro, if an upgraded shipping option is available it may be worth the money if your order is time sensitive. A little over 2 weeks to get the order is still pretty fast considering the situation. The skis were delivered undamaged, but I think they could've been packaged better. That's the only reason for 4 stars vs 5 stars." | |
Reid Land (Henrico) | 09/11/2021 |
Verified Buyer | |
"Very satisfied, will order again." | |
Randy Owens (Franklin) | 09/11/2021 |
Verified Buyer | |
"Amazing. Found these rollerskates last minute for my daughter's 7th birthday. Exactly what we were looking for! Perfect, perfect perfect gift. The fit was right(thanks to reviews and recommendations), shipping was quick, and overall THE coolest gift she got. Thank you. We are very satisfied!!!" | |
S. Young (Ottawa) | 09/11/2021 |
Verified Buyer | |
"Perfect" | |
David Zwick (Wellesley) | 09/11/2021 |
Verified Buyer | |
"Best place to shop. Thank you!!!" | |
Bill T. (Modesto) | 09/11/2021 |
Verified Buyer | |
"Skis, boots and poles all arrived quickly and seem to be the right sizes. The skis came with bindings mounted but that was not abundantly clear from their website so ordered a pair of bindings and mounting plates due to that. While I could ship them back, the cost of doing so would probably eliminate most of the refund. Staff should have caught that error and sent a confirmation email before finalizing the order. Their website should not indicate that bindings will not be mounted as they were not ordered with the skis either. A minor irritation overall as I will be skiing this winter!" | |
Mark Holden (Toronto) | 08/11/2021 |
Reply from SkatePro: Hi Mark, Thank you for your feedback! I can see that the skis you have ordered are Atomic Redster S7 Skate + Binding Cross Country Skis. The name of the skis mention that the bindings are included. I am sorry if you have missed this information.. Usually, once the order is placed for skis and bindings separately, the system stops the order for our inspection. However, it did not do that this time, as the skis already come with bindings, therefore there was no need for us to check the compatibility of skis and bindings. You are right though, you did order a mounting plate and bindings separately as well, however, as mentioned before, since the skis come with its own bindings, the system did not recognize the need to pause the order. I am very sorry about this inconvenience. This is a very specific case, which typically never occurs as we inspect each order that the system stops... You can still return the bindings and plates back to us, however, if you do not wish to do so, I believe you can always sell them online. Again, I am sorry about this case... Let us know if you have any questions for usπ /Vesta |
Verified Buyer | |
"Everything came in good condition just be sure to order on a Sunday night it will be Monday morning where they ship from.ππΌππΌ" | |
Julio Escoto (Houston) | 08/11/2021 |
Verified Buyer | |
"These are the best boots for growing kids and growing feet! Skatepro shipping was faster than I thought, especially with all the pandemic hold ups." | |
Rebecca Dingo (Amherst) | 08/11/2021 |
Verified Buyer | |
"Great" | |
Sylvain Fraser (Dolbeau-Mistassini) | 08/11/2021 |
Verified Buyer | |
"Wonderful service but the product didn't fit well enough due to my body shape" | |
Tinh c Lam (Paia) | 08/11/2021 |
Verified Buyer | |
"My son was very happy with the scooter he received. We will definitely purchase from here again in the future." | |
Stephanie L. (Lethbridge) | 08/11/2021 |
Verified Buyer | |
"Great service and everything showed up earlier than expected" | |
Lorne Ziemer (Prince George) | 08/11/2021 |
Verified Buyer | |
"Quick shipping, perfect packaging. Very happy with the service and the longboard!" | |
Z. Pahl (Hastings) | 08/11/2021 |
Verified Buyer | |
"Good customer service although sometimes a bit of a delay in receiving answers to questions" | |
Kate Brown (Whitehorse) | 08/11/2021 |
Verified Buyer | |
"Great quality and fast delivery." | |
Malwina Dopierala (Ballincollig) | 08/11/2021 |
Verified Buyer | |
"Excellent. So efficient" | |
Killian M. C. (Mallow Co. Cork) | 08/11/2021 |
Verified Buyer | |
"I am very reluctant to leave 5 stars but I feel its not skatePro that is at fault here. placed an order and they est my package to arrive on 26/10 the courier GLS are shocking. No update on parcel in 48 hours. Seems to be stuck in endless loop going between hubs in France. Contacted yesterday who said they would raise a query with GLS and come back to me, havent yet heard anything but in the mean time I rang GLS advised that the parcel is not set to even arrive in Ireland for 5 days! a full week after the est del date,. Very upset. I have to give 5 stars to skatepro. Any time I contact them they are really helpful.very kind and offer a great service. Just really sad I wont have my parcel for my Birthday now as 2nd Nov. My package came. Sadly have to report there is a large split in my board and marks all over the grip tape. There is rush on axles of trucks and nuts on wheel end have been marked as if skated them prev and landed in Primo - awaiting update from SkatePro Claims" | |
Damien P. (Waterford) | 08/11/2021 |
Reply from SkatePro: Hi there Dylan, Thank you for taking the time to leave a review. I am very sorry about the experience that you've had with us, this is certainly not how we want our customers to feel. However, I can see that my colleagues were in touch with you all the time trying to resolve this for you. I am glad that our colleagues who work with this kind of claims find a solution for you, but if you need any other thing from our side, please reach out our customer service team. We will be more than happy to assist you further. Again, I apologize for this experience, and I'm looking forward to hearing back from you. /Cristina |
Verified Buyer | |
"Easy to navigate website, delivery was quick, with the ability to track. Very pleased so far." | |
Johnson C. (Toronto) | 08/11/2021 |
Verified Buyer | |
"Great scooter, very happy with it. Also really enjoying the gloves. Would definitely recommend." | |
Martina B. (Calgary) | 08/11/2021 |
Verified Buyer | |
"Fast delivery with all items well packaged. Good value and great quality products" | |
claire murphy (castlemartyr) | 08/11/2021 |
Verified Buyer | |
"Easy to deal with and straight forward. Highly recommend." | |
ELMER N. (Mississauga) | 08/11/2021 |
Verified Buyer | |
"Very good products and very helpful staff as well, thank you!" | |
Sean Hardman (osoyoos) | 08/11/2021 |
Verified Buyer | |
"It could've been packaged better it was partially open and the exposed part of the board was scratched quite badly." | |
Rourke Tailfeathes (Cardston) | 08/11/2021 |
Reply from SkatePro: Hi there, Thank you for your feedback! I am very sorry about this.π I have emailed you regarding this, please get back to us, so we can solve this issue for you. /Vesta |
Verified Buyer | |
"The products are great; however, it took 1.5 months to receive what I ordered!" | |
Miya Artiss (Whistler) | 07/11/2021 |
Reply from SkatePro: Hi Miya, Thank you for your feedback π I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore.:) If you have any questions, please give us a call or email at email@skatepro.ca /Vesta |
Verified Buyer | |
"Great price/selection and quick shipping. I contacted customer service with a product question and they went above and beyond, contacting the manufacturer and even shipping me some spare parts! Great to deal with!" | |
Caleb Wylie (Douglas) | 05/11/2021 |
Verified Buyer | |
"Great website, fast delivery" | |
Jack Mulcahy (Limerick city) | 05/11/2021 |
Verified Buyer | |
"10/10" | |
Will McCoy (New York) | 05/11/2021 |
Verified Buyer | |
"Customer Service is excellent" | |
Sinead Healy (rathfarnham) | 05/11/2021 |
Verified Buyer | |
"I bought a black matt helmet for my 9 year old son. The helmet and the size are perfect. My son loves it ! The customer service is very helpful and delivery is super fast! Highly recommend it! Very impressed" | |
Lena Morrissey (Birr Co Offaly) | 05/11/2021 |
Verified Buyer | |
"Easy web site to navigate. Production arrived as promised. Love my new scooter deck" | |
Harlan B. (Scarborough) | 04/11/2021 |
Verified Buyer | |
"The shipping was a bit slower than the initial estimate: UPS was "unable to load it on the plane" for about a week, but it's nothing, as my order would've been at least $100 more expensive elsewhere. Good job!" | |
Ivan Yurov (Seattle) | 04/11/2021 |
Verified Buyer | |
"Fast shipping from across the pond! Canβt wait to use my Marker Jester Pros this winter. This was the only place I could find with the 110mm size in stock. Thank you!" | |
Jacob N. (Madison) | 04/11/2021 |
Verified Buyer | |
"Great shipping time even from over seas! Didnβt get the free cable wrap but ah well." | |
John Foley (Las Vegas) | 04/11/2021 |
Verified Buyer | |
"I havent used the skis yet as we have no snow but they look fine." | |
Ann Snelgrove (Springbrook) | 04/11/2021 |