Reviews of SkatePro
Verified Buyer | |
"Customer Service is excellent" | |
Sinead Healy (rathfarnham) | 05/11/2021 |
Verified Buyer | |
"I bought a black matt helmet for my 9 year old son. The helmet and the size are perfect. My son loves it ! The customer service is very helpful and delivery is super fast! Highly recommend it! Very impressed" | |
Lena Morrissey (Birr Co Offaly) | 05/11/2021 |
Verified Buyer | |
"Easy web site to navigate. Production arrived as promised. Love my new scooter deck" | |
Harlan B. (Scarborough) | 04/11/2021 |
Verified Buyer | |
"The shipping was a bit slower than the initial estimate: UPS was "unable to load it on the plane" for about a week, but it's nothing, as my order would've been at least $100 more expensive elsewhere. Good job!" | |
Ivan Yurov (Seattle) | 04/11/2021 |
Verified Buyer | |
"Fast shipping from across the pond! Can’t wait to use my Marker Jester Pros this winter. This was the only place I could find with the 110mm size in stock. Thank you!" | |
Jacob N. (Madison) | 04/11/2021 |
Verified Buyer | |
"Great shipping time even from over seas! Didn’t get the free cable wrap but ah well." | |
John Foley (Las Vegas) | 04/11/2021 |
Verified Buyer | |
"I havent used the skis yet as we have no snow but they look fine." | |
Ann Snelgrove (Springbrook) | 04/11/2021 |
Verified Buyer | |
"Excellent service and scooter was delivered on time and it was what my son was expecting." | |
Toyin A. (London) | 04/11/2021 |
Verified Buyer | |
"Love the new skis totally stoked on the price!" | |
Marisa McIntosh (Somers) | 03/11/2021 |
Verified Buyer | |
"Ordered a Didrikson snowsuit for my son. It's perfect, exactly as listed, and was much cheaper than other websites. Shipping took a bit, but, ya know, COVID and all. Will purchase from here again!" | |
Gretchen Krier (Hollis Center) | 03/11/2021 |
Verified Buyer | |
"Everything arrived on time and the scooted and burton riglet reel were exactly as advertised!" | |
Steven Weatherly (Barto) | 03/11/2021 |
Verified Buyer | |
"Delivery took a bit due to UPS issue, but my son loves his new bars." | |
Chris Wills (Lake Havasu City) | 03/11/2021 |
Verified Buyer | |
"Great quality and designs. Bought a skateboard and it came within a week." | |
Zydrune L. (Blanchardstown) | 03/11/2021 |
Verified Buyer | |
"I haven't skated since I was 8 and now at 29 I ordered these Roces and I LOVE IT!! Muscle memory and I got into it right away with zero issues. Smooth, supportive and super nice looking! I love my inline skates and especially now since just giving birth, skating is so much easier on my joints and its so much more fun for me to do cardio and get a workout with inline skates than running. And my babies love it as well, going faster than a walking pace haha! THANK YOU SKATEPRO FOR AWESOME PRODUCTS! I ordered elbow, knee and wrist pad protection as well and it's great! I'll be ordering some wheels and bearings very soon! Also shipping to Hawaii was faster than Amazon!" | |
Makamae Mactagone (Waimanalo) | 03/11/2021 |
Verified Buyer | |
"Skate pro is awesome, my burton hoodie shipped super fast all the way from Denmark to Alaska." | |
Sage Walker (Juneau) | 02/11/2021 |
Verified Buyer | |
"The bar didn't tight properly. I had to take it to a pro scooter repair shop to check what was going on to learned that the fork was stripped. They switched the fork and now it is working perfectly well but I had to put CAN116.00 to fix it here in Canada. So, do I recommed this product? Obviously I don't." | |
Debora Zilber (Surrey) | 02/11/2021 |
Reply from SkatePro: Hi Debora, Thank you for your feedback! I am sorry about your experience. I can see that you were in touch with us regarding this issue. We have kindly asked you to provide a few pictures or a video where we can clearly see the issue (this is our standard procedure), you have mentioned that you had already taken the scooter to your local repair shop, so they could take a look. We completely understand that this was done in order to get the situation fixed as soon as possible, so your son could use the scooter again, unfortunately, once this is done, we could not have offered you a new scooter or new parts for free as we did not receive any evidence of the malfunction. I can see, however, that my colleague Elliot did offer you a partial refund of 10% of the scooter price. I have processed the refund. Please note that it can take up to 10 business days for a refund to be visible in your bank statements, depending on your bank. Overall, I am really sorry about this experience. If this ever happens again (which we hope it won't 😃), please reach out to us immediately before going to local repair shops. Have a nice day! /Vesta |
Verified Buyer | |
"Fantastic buy! Everything was exactly what I wanted, fit right and great quality! Order shipped quick to Alberta. Highly recommend" | |
Jackie M. (Sylvan Lake) | 02/11/2021 |
Verified Buyer | |
"Great products and fast shipping to Canada." | |
Craig P. (North Vancouver) | 02/11/2021 |
Verified Buyer | |
"Excellent product, and it arrived very quickly!" | |
Nicole Bashford (FONTHILL) | 01/11/2021 |
Verified Buyer | |
"Product exactly as ordered Timely arrival Excellent website" | |
Bob Archer (Midland) | 01/11/2021 |
Verified Buyer | |
"Very happy with the product." | |
Richard Dezman (Edmonton) | 01/11/2021 |
Verified Buyer | |
"Delivery was slow due to UPS issue. Product is great, exactly what I was expecting." | |
Kathy Avnur (Saratoga) | 01/11/2021 |
Verified Buyer | |
"Nice skates for a good price. No complaints." | |
Patrick I. (San Jose) | 01/11/2021 |
Verified Buyer | |
"Really easy to work with - timely delivery - product as advertised. I'm a repeat customer." | |
Leo M. (Seattle) | 01/11/2021 |
Verified Buyer | |
"Great product - exactly as described. Fast confirmation of order and accurate tracking (product was shipped from Europe). Highly recommend and would buy again from Skatepro. Thanks!" | |
Dennis S Choi (New York) | 01/11/2021 |
Verified Buyer | |
"Great products and quick, reliable delivery" | |
Peter Donohoe (North Conway) | 01/11/2021 |
Verified Buyer | |
"My son is super happy with the scooter. It was shipped in time, and was gift wrapped as ordered. Thanks again SkatePro!" | |
Nathan Laviolette (Calgary) | 01/11/2021 |
Verified Buyer | |
"It's a present so the product hasn't been used yet and I can't really rate the product itself. But I'm very happy with the service so far. Received on time and in good condition." | |
Grant Perry (Fenor) | 01/11/2021 |
Verified Buyer | |
"My husband loves these! They were a birthday present and I researched extensively to find a boot that would fit his foot, specifically one that is very wide in the toes. He says they are comfortable and was thrilled. And the color is bomb!" | |
Katie Mitchell (Floyds Knobs) | 01/11/2021 |
Verified Buyer | |
"This site is amazing. They have almost all bike brands and almost all bike parts. Some parts are overpriced but they are good quality. Their customer service is awesome and very useful. Over all the website is good but I don’t understand why shipping is so much and why it is so much money to return a product." | |
Stephen S. (milton) | 31/10/2021 |
Verified Buyer | |
"I have bought a few items over the last year. I have been very happy with every purchase." | |
Michelle Mcdermott (Dublin) | 29/10/2021 |
Verified Buyer | |
"Size guide great. Everything high quality" | |
Andrew Norrie (Bancroft) | 28/10/2021 |
Verified Buyer | |
"Amazing! From start to finish and it was a very fast delivery! I’ll getting my gear on skatepro from now on! Thanks for amazing service and quality products!" | |
Jose Luis Oduber (Dublin) | 28/10/2021 |
Verified Buyer | |
"Bought a scooter for my son's birthday. It arrived quickly and the quality is fab. My son was thrilled. Would highly recommend Skatepro" | |
Lianne Kelly (Kilkenny) | 28/10/2021 |
Verified Buyer | |
"Shopping with Skatepro was great. I got a great price on a difficult pair of skis to find. I was concerned when I saw Denmark as shipping spot but received the package within the time given. I received my package a week earlier than another package I had ordered from Michigan. That package spent a week in a trailer outside of a FedEx facility. I would use Skatepro again." | |
Don Scarberry (Sacramento) | 28/10/2021 |
Verified Buyer | |
"Awesome" | |
nora calim (Huron) | 28/10/2021 |
Verified Buyer | |
"great experience!" | |
Aurora Lavender (Smithers) | 27/10/2021 |
Verified Buyer | |
"After a lot of searching, I finally found this rare deck on skatepro.com. I had never shopped with Skatepro and I was a little weary, but since I couldn't find this deck elsewhere I ordered it. I received multiple notification emails, my board was shipped within 24hrs, and I had it at my door in a few days... I am extremely satisfied with skatepro.com." | |
Sean Denlinger (Tucson) | 27/10/2021 |
Verified Buyer | |
"My son is very happy with them" | |
Darren Priest (Cork) | 27/10/2021 |
Verified Buyer | |
"Super fast processing and shipping! Awesome products" | |
Kristopher Manbeck (Mansfield) | 27/10/2021 |
Verified Buyer | |
"Estimated shipping is today and I’ve been notified that my purchase is in Germany and a rescheduled date will be provided. Had I noticed they were shipping from Denmark, I would have gone somewhere else" | |
David Fontaine (Escondido) | 26/10/2021 |
Reply from SkatePro: Hi David, Thanks for taking your time to leave a review! I highly apologize for the delay, we have been in contact with UPS, and they are working as hard as they can to solve the issue.😉 However, I have checked the tracking and can see it has left Germany. Meaning, you will receive the goods quite soon. Lastly, you can check in our website where we are located, and if you have any questions, can always reach out. We are happy to help! Once again so sorry, and thanks for the patience! Have a lovely day. ✌ //Lina |
Verified Buyer | |
"Was not the product as advertised in the photos" | |
Brandon Cheney (Midvale) | 26/10/2021 |
Reply from SkatePro: Hi Brandon, Thanks for taking your time to leave a review! 😉 Sorry about the board, but all the pictures are taken “in the house”, meaning that products look exactly as shown in the pictures on our website. However, in this case we have experienced an error on the website, and the picture from 20/21 season was uploaded, instead of the one with the 21/22 design. Highly apologize for that. Since it is a fault in our end, I have issued you a refund for the return label. 🙂 Have a great day!✌ //Lina |
Verified Buyer | |
"Great communication from SkatePro, prompt shipping, very satisfied with overall service and experince! Would buy again:)" | |
Anton krivin (San Francisco) | 26/10/2021 |
Verified Buyer | |
"Gr8 job again ... fast shipping... gr8 products" | |
Glenn Szakara (Garner) | 26/10/2021 |
Verified Buyer | |
"Great products exactly as shown and fits perfectly. Easy to use website and speedy delivery." | |
Amanda Keary (Cavan) | 26/10/2021 |
Verified Buyer | |
"Your company started off great and then fizzled out into a big pile of junk. Never have I had a worse experience buying bike parts and never will I ever spend money with you again. **Update** 10/26/21 After waiting for almost a month and a half, I FINALLY got my money back for the frame they sent that was the wrong color. If you want your money tied up for about 6 weeks and a bunch of excuses on their end, then this is the company for you! As for me, I’ll shop elsewhere from now on. Not only were they full of excuses, but they offered nothing as a consolation on their end. It was just a “Yeah we messed up and you’ll get your money when we get it to you”. Horrible way to do business and this is after I had spent over $2,000 with them the month before! Bye skatepro! Good riddance." | |
Jason Gonzalez (Lubbock) | 26/10/2021 |
Reply from SkatePro: Hi Jason, Thanks for taking your time and leaving a review.😉 Sorry to hear about the mistakes from our side, however, I can see that my colleagues have been in contact with you through the process and offered you many solutions how the issue could be solved. We will definitely take into account your experience to improve our service and make sure it does not happen again! Once again, so sorry for all the inconvenience. //Lina |
Verified Buyer | |
"Five stars! Fast shipping (to US), quality products hard to find elsewhere, and I highly recommend!" | |
Eric G. (Shabbona) | 26/10/2021 |
Verified Buyer | |
"The skis arrived! Can't wait to try them out...your team was very helpful. Thanks again." | |
Teresa Strome (Calgary) | 26/10/2021 |
Verified Buyer | |
"Perfect. My daughter loves them. Great blades and excellent customer service. Thank you." | |
Kate Begley (Co. Cavan) | 26/10/2021 |
Verified Buyer | |
"Took some time to get here. Otherwise great." | |
Erik Brown (Southold) | 26/10/2021 |
Verified Buyer | |
"There great" | |
Matt Legault (Clifford) | 26/10/2021 |
Verified Buyer | |
"All v good so far with the process.....online site and delivery process were excellent. Skates are an Xmas gift so they are unopened. Thank you." | |
Gráinne M. (Limerick) | 26/10/2021 |
Verified Buyer | |
"You guys at SkatePro are great. The courier service was not so great" | |
Oksana M Zubatiuk-Weeren (Campbell River) | 26/10/2021 |
Verified Buyer | |
"Free shipping and only took a week to get here. Can't ask for much better service than that." | |
Dustin Workman (Springville) | 26/10/2021 |
Verified Buyer | |
"Super fast shipping to the US, great product." | |
Matthew G. (ANN ARBOR) | 26/10/2021 |
Verified Buyer | |
"My purchase was handled very professionally and communication was stellar!!" | |
mike newberry (Salt Lake City) | 25/10/2021 |
Verified Buyer | |
"Quick delivery" | |
Siobhan M. (Tralee) | 25/10/2021 |
Verified Buyer | |
"Great" | |
Jade A. (Waterford City) | 25/10/2021 |
Verified Buyer | |
"Excellent service 100% recommend" | |
Amanda Molloy (dublin) | 25/10/2021 |
Verified Buyer | |
"I had a question about an order I placed, SkatePro customer service got back to me so quickly and resolved my problem that same day. Great customer service." | |
Lisa B. (Calgary) | 25/10/2021 |
Verified Buyer | |
"Great customer service. Quality goods. Fast delivery." | |
Audrey Conway (SHANNON) | 25/10/2021 |
Verified Buyer | |
"It was like ask and products did there job" | |
Daniel Mortenson (Saskatoon) | 25/10/2021 |
Verified Buyer | |
"Great selection, price and service. Would definitely order from SkatePro again!" | |
Stephen W. (Hellertown) | 25/10/2021 |
Verified Buyer | |
"Super happy with the purchase!" | |
Kyle S. (YELLOWKNIFE) | 25/10/2021 |
Verified Buyer | |
"Great" | |
Stephane TRILLAUD (CORK) | 25/10/2021 |
Verified Buyer | |
"Prompt delivery, good value. Nothing to criticise" | |
Adrian Walker (Glenageary , Co Dublin) | 25/10/2021 |
Verified Buyer | |
"Good customer service and fast delivery :)" | |
Julia Nikiel (Galway) | 25/10/2021 |
Verified Buyer | |
"Im very pleased with my buy ! Everything is awesome!" | |
Jean-Frederic Gagnon (sherbrooke) | 25/10/2021 |
Verified Buyer | |
"Bought some small size pads an Rio skates for my 8yo. She was super happy." | |
Bailey T. (West Kelowna) | 25/10/2021 |
Verified Buyer | |
"Super happy with our skates and pads!!! Had to deal with customer service due to an issue with a missing product (a pair of skates was lost during shipping and a claim to FedEx had to be made) - they were absolutely awesome to deal with and really helpful. We had the pair of skates re-sent and are now skating and super happy with these products! the skates themselves are comfortable, fit perfectly, and are smooth (outside smooth pavement is where we are skating). Really great store and team!!" | |
Tessa ohlendorf (Toronto) | 23/10/2021 |
Verified Buyer | |
"Quick service/delivery for a great set of pads!" | |
Tanya W. (Stouffville) | 22/10/2021 |
Verified Buyer | |
"Good service. I truly appreciate the fitting recommendation. Skates size varies from manufacture to manufacture. Realized that after buying 2 pair of size 7, one is too big, the other is too small. I got the 3rd from Skatepro. Thank God it fits." | |
Y. Luo (Scarborough) | 21/10/2021 |
Verified Buyer | |
"Great skates ive hit speeds of 30mph on these puppies right hurr....." | |
Nathan J Harris (Monroe) | 21/10/2021 |
Verified Buyer | |
"Packaging was great. Board delivered timely (considering the supply chain/shipping issues)." | |
Calvin N. (Milpitas) | 21/10/2021 |
Verified Buyer | |
"fast delivery, considered the product came from Europe all the way to Canada!" | |
Joyce Tam (Mississauga) | 21/10/2021 |
Verified Buyer | |
"Skates are great, delivery was fast all in all I'm happy and satisfied" | |
Valentina Petrak (Castleblayney) | 21/10/2021 |
Verified Buyer | |
"The Hestra Gloves are Excellent" | |
Dan Allison (Guelph) | 21/10/2021 |
Verified Buyer | |
"The skates are great. It did take a long time to ship, but it was worth the wait." | |
Kazi Nazmul Islam (Montreal) | 21/10/2021 |
Verified Buyer | |
"The skates are great. Came on time and as expected👍" | |
Morgan Bentham (Taloyoak) | 21/10/2021 |
Verified Buyer | |
"I’m so glad I found this chain in stock! Everywhere in the USA has it on backorder. Also, the shipping time was fast for an out of country package. It arrived as described and works great!" | |
William Jacob Howe (Jasper) | 20/10/2021 |
Verified Buyer | |
"Great broad the kids love it Thanks" | |
tamny cardenas (Centennial) | 20/10/2021 |
Verified Buyer | |
"Excellent service, had to return an item as I mistakenly chose the wrong colour. Item was collected and replaced within days, no issue with the refund. Very trustworthy website." | |
Marian Gleeson Kelly (Thurles) | 20/10/2021 |
Verified Buyer | |
"Easy website to use . Excellent tracking and delivery of items ." | |
Gerard O. D. (Cork city southside) | 20/10/2021 |
Verified Buyer | |
"Fab service and products and quick delivery" | |
Anne M. (Co.wexford) | 20/10/2021 |
Verified Buyer | |
"Quick shipping! Skates are quality! Very happy with the service and skates!" | |
Tiffany Tyree (Norwalk) | 20/10/2021 |
Verified Buyer | |
"Great service and product, little disappointed in their shipping and handling charge" | |
Brian Varga (Miami) | 20/10/2021 |
Verified Buyer | |
"Très heureux d'avoir découvert cette compagnie ! Je vais acheter encore" | |
Pascal Legault (Rawdon) | 20/10/2021 |
Verified Buyer | |
"I didn't even receive it" | |
Mark Mitchell (Whitehorse) | 20/10/2021 |
Reply from SkatePro: Hey there, Thanks for taking the time to leave us a review. I'm so sorry to hear that you haven't received your order. I will be in touch via email so that we can figure out what went wrong and find a fast solution for you 😊 My apologies again for the inconvenience. We're looking forward to sorting this out with you. - Samantha |
Verified Buyer | |
"Product was exactly what I ordered, the only issue that I had was delivery, got a email saying that my shipment was delayed due to manufacturing product put on hold, so it took a little longer than expected. But once I got the package, product well worth the wait" | |
Danny L. (Ceres) | 20/10/2021 |
Verified Buyer | |
"Sorry for the late reply! This site is great! I’m so happy that I got a new skateboard last month ago." | |
Angelo B. (Knock) | 19/10/2021 |
Verified Buyer | |
"I scoured the internet to find a pair of rollerskates I loved and this place had the best price on them and sent them to me super fast! I also ordered protective gear which happened to match perfectly with my skates and they were on sale too! I am super happy with my purchase and can't wait to be a skating pro again. If I need to upgrade or buy more gear, I will be ordering from here." | |
Nancy Kovacs (Welland) | 19/10/2021 |
Verified Buyer | |
"Fast shipping" | |
Derick Cyzick (Cecil) | 19/10/2021 |
Verified Buyer | |
"Didriksons Multicolour Coverall for kids I've been eyeing this snowsuit since last year and sadly missed out. So happy I got one this year. Exceeded my expectations. Quality is superb...can't stress this enough. You can't go wrong with Didriksons. Can't wait to take my son out in it once the snow starts. Had minor issues placing the order online but the guys at Skatepro.ca were extremely helpful and helped me figure out a solution. Shipping was very fast considering the warehouse is in Denmark (I'm in Canada) ordered on Friday and it arrived Tuesday afternoon. So happy to have a Canadian company importing high quality European goods at a reasonable price. Great experience, I will definitely be ordering again in the future." | |
S. Coghi (Bradford) | 19/10/2021 |
Verified Buyer | |
"Everything was great. excellent customer service" | |
d. coon (gravenhurst) | 19/10/2021 |
Verified Buyer | |
"Just received my skates, which were 'B' skates, and they were in great shape. Shipping was fast (especially since it came from over seas), packaging was nice, pricing is good too. Very happy with my experience." | |
Daniel B. (Colorado Springs) | 19/10/2021 |
Verified Buyer | |
"Got these for my wife. She said the Roller skates fit great and are very comfortable. Would definitely recommend them." | |
william Cluett (Lucan) | 19/10/2021 |
Verified Buyer | |
"Skate Pro delivered exactly what they said, on time great service & products. Definitely Recommend!" | |
Henry I. (Cleveland) | 19/10/2021 |
Verified Buyer | |
"You guys are great very professional everything’s been on time" | |
Dennis Howie (Burlington) | 19/10/2021 |
Verified Buyer | |
"Great to deal with! Shipping was prompt and item was exactly as listed!" | |
Andrew Blair (Waterloo) | 19/10/2021 |
Verified Buyer | |
"Beautiful" | |
jonathan n. (Brooklyn) | 19/10/2021 |