Reviews of SkatePro
Verified Buyer | |
"Excellent store and service" | |
David Mills (Cork) | 03/05/2021 |
Verified Buyer | |
"Processed order extremely fast and was at my door pretty quick for being on the other side of the Atlantic." | |
Brian Neuls (Sanford) | 03/05/2021 |
Verified Buyer | |
"It’s ok" | |
Xiaoyan Yao (TORONTO) | 03/05/2021 |
Verified Buyer | |
"Great" | |
Gi Downing (Philadelphia) | 03/05/2021 |
Verified Buyer | |
"Fast and friendly service!" | |
Tina B. (Trim) | 30/04/2021 |
Verified Buyer | |
"Positive experience even though I was skeptical about duty/customs charges." | |
Zoe C. (Toronto) | 29/04/2021 |
Verified Buyer | |
"It would be lovely if you got a discount code after a pruchase" | |
David O'Connor (GALWAY) | 28/04/2021 |
Verified Buyer | |
"I got my board it's amazing thin I got it too big but it's amazing." | |
Georgina Gutierrez (Aurora) | 28/04/2021 |
Verified Buyer | |
"Great experience!" | |
Michael Turner (Milwaukee) | 28/04/2021 |
Verified Buyer | |
"Over the last year, Skatepro has become our go to place for diversion during various lockdowns: scooters, roller skis, skateboards and accessories - great place with fantastic customer service and choices across all categories!" | |
Jan U. (Dublin) | 28/04/2021 |
Verified Buyer | |
"They processed my purchase really quickly, and it arrives on time. The website is easy to use it." | |
Francisco R. A. (Dublin) | 28/04/2021 |
Verified Buyer | |
"Nice one" | |
Tomas Molat (Co Galway) | 27/04/2021 |
Verified Buyer | |
"This was our first purchase with SkatePro but we will be back. No other place has the same selection or service. I am really thrilled with the scooter I built and how it all came perfectly assembled. The experience was unimprovable!" | |
Leo Jett (Guelph) | 27/04/2021 |
Verified Buyer | |
"SkatePro team is really kind, friendly and helpful. There was not any issues with buying any of the skates, they are all very nice! But I would say the delivey wasn't so nice and fast, it took them 3 weeks to deliver it to us. GLS is not that great as it seems at first, the issues were solved thankfully to SkatePro team but GLS team is not that helpful. I am sorry but only because of slow delivery I have to give 4 stars." | |
Ana B. (Dublin) | 27/04/2021 |
Verified Buyer | |
"Good service with fast delivery" | |
Julianne Flaherty (Galway) | 27/04/2021 |
Verified Buyer | |
"Good service and fast delivery" | |
Levi F. (Dublin) | 27/04/2021 |
Verified Buyer | |
"Great product" | |
Nathalia Kraus (Dublin 22) | 27/04/2021 |
Verified Buyer | |
"Great service" | |
Lindsay Piccoli (Surrey) | 27/04/2021 |
Verified Buyer | |
"This was my first purchase with skatepro and I would highly recommended them! I did have to pay duty but they warned about that ahead of time so I just worked that into the price. Great communication and fantastic selection!" | |
J. Frost (Abbotsford) | 27/04/2021 |
Verified Buyer | |
"Service was brilliant!" | |
Olivia Legowska (Limerick) | 27/04/2021 |
Verified Buyer | |
"SkatePro is my go-to skate shop. Along with an impressive amount of stock, their customer service is very good and shipping to Canada was faster than expected (one week). Only thing for international customers to remember is that your country will likely require payments of duties. It would be helpful if there was a duty calculator or estimate at checkout but international trade rules is hardly something SkatePro can control. Overall, a great experience and I have already recommended SkatePro to several friends. Cheers!" | |
Nicholas G. (Toronto) | 26/04/2021 |
Verified Buyer | |
"No complaint." | |
Herbert K. (Teaneck) | 26/04/2021 |
Verified Buyer | |
"Service was good." | |
A. Griffin (Dublin) | 26/04/2021 |
Verified Buyer | |
"Had to pay duties on top of the price need to indicate that in price" | |
alex Kurbatskiy (Morden) | 26/04/2021 |
Reply from SkatePro: Hi Alex, Thank you for taking the time to write a review. I am really sorry about your experience.. We are not a Canadian company. We do not hide that. You can read about us here: https://www.skatepro.ca/en/d1.htm We have a Canadian website so it is easier for the locals to find us. We sell to many different countries under different domains (you can see the list of all the countries we ship to here: https://www.skatepro.net/d16.htm ) We also have a Canadian phone number so you would not need to pay the rates when calling to a Danish number. Also, right before you checkout, we mention that the import taxes have to be paid upon receiving the products and we show an estimated amount of how much import tax you would need to pay. Please let us know if you have any questions. /Vesta |
Verified Buyer | |
"Great customer service" | |
Rodney Brewer (Riverside) | 26/04/2021 |
Verified Buyer | |
"Perfect. They had what I wanted and at the best price. They shipped my order promptly and everything arrived perfectly. What more could you ask for? I would recommend Skatepro to anyone looking for great skates and great prices!" | |
Brandon S. (Mechanicsburg) | 25/04/2021 |
Verified Buyer | |
"I used Skatepro's skateboard builder to put together my perfect board and I am delighted with it! As a skater with very little experience, I got in contact with Skatepro for help with deciding which parts to choose and Justin got back to me with very helpful advice. My board arrived quickly and I am over the moon with it- wouldn't change a thing! Would highly recommend Skatepro for friendly and reliable advice along with amazing products. (Plus, using the skateboard builder means that you can get your dream board with free stickers, skatetool, t-shirt and voucher- can't go wrong!)" | |
Jane S. (Kerry) | 24/04/2021 |
Verified Buyer | |
"It took 16 days for my shipment to come in I know that 3 days extra is that much but when I received my package it had a hole in it and all of the product that was in there fell out during shipping and the top wasn't even sealed with tape and the product just split it open." | |
Ethan Hunt (Newberg) | 24/04/2021 |
Reply from SkatePro: Hey Ethan, I am really sorry for the late arrival of your parcel and that the contents fell out. This is definitely not how we want our customers to receive our products😟. Can I kindly ask you to send us over some images of the damaged parcel so we can reship your new items ASAP. Apologies again for this. /Lily |
Verified Buyer | |
"Really easy to order, delivered very quickly & excellent quality products. Definitely recommend & I'll shop here again in the future." | |
Elaine D. (Wicklow Town) | 24/04/2021 |
"ON THE DELIVERY DATE I was informed that the item I had ordered and paid for and was expecting for some time was actually not in stock. The item was a birthday present for my son. It was supposed to be delivered on his birthday. Really sh1tty experience with this company. Taking money from a customer for an item that is not in stock is not a mistake or a delay, it's an appalling business practice and borderline illegal. I've written this review in the hope that you won't do this to other customers." | |
Peter Boyle (Dublin 15) | 23/04/2021 |
Reply from SkatePro: Hi Peter, Thanks for your review. We are sorry you had such an experience. Sometimes, our suppliers change the parameters of their deliveries to us last minute and unfortunately we are at the whim of their notification. I can see that we've offered you reparations, should you decide to make another purchase with us in the future. I hope we can make it up to you then! /Justin |
Verified Buyer | |
"Phoebe excellent customer service. Skates are so much fun" | |
TRACY Connolly (Creggs) | 22/04/2021 |
Verified Buyer | |
"Great choice, products good quality. Quick delivery." | |
Rafal Broncel (Castlegar) | 22/04/2021 |
Verified Buyer | |
"Excellent communication! Looking forward to future purchases!!" | |
John Walsh (Calgary) | 22/04/2021 |
Verified Buyer | |
"They fit perfect I love them" | |
Sally priddy-tutor (Wylie) | 22/04/2021 |
Verified Buyer | |
"Everyone at Skatepro has been so helpful and they are very quick to deal with any issues that arise. They are very friendly and its a quality service" | |
Shauna Nugent (Cork) | 22/04/2021 |
Verified Buyer | |
"👍👍👍" | |
Pawel M. (Westport) | 22/04/2021 |
Verified Buyer | |
"Excellent and helpful service and stuff. Highly recommended." | |
Viktor Dobos (Kilkenny) | 21/04/2021 |
Verified Buyer | |
"great Shop quick delivery" | |
Agne Juodyte (Dublin) | 21/04/2021 |
Verified Buyer | |
"This is a great company to deal with" | |
Andrey Kulik (Thornhill) | 21/04/2021 |
Verified Buyer | |
"Great stuff, will be using for my skate needs!" | |
M. Whelan (Kilkenny) | 21/04/2021 |
Verified Buyer | |
"Everything was so easy. Very user friendly." | |
David Bloss (Farmington) | 21/04/2021 |
Verified Buyer | |
"Excellent service, fast shipping!" | |
Roberto M. (Pflugerville) | 20/04/2021 |
Verified Buyer | |
"A+++" | |
Anthony w jones (Wayne) | 20/04/2021 |
Verified Buyer | |
"I’ve had conversation/interaction with the good people at Skate Pro a few years ago and appreciated their customer service and genuine care. Great company!!" | |
Marguerite E Daniels (Spring) | 20/04/2021 |
Verified Buyer | |
"Very easy, quick delivery and many options to choose from" | |
Ewa Konobrocka (Balbriggan) | 20/04/2021 |
Verified Buyer | |
"Fantastic all round. Great customer service, great price and great quality purchase, very fair delivery rates. Well done" | |
Edwin MC dyer (Navan) | 20/04/2021 |
Verified Buyer | |
"Quick delivery and high quality products" | |
Anita Hosszu (Ardbraccan) | 20/04/2021 |
Verified Buyer | |
"Horrible shipping takes up to a month" | |
Robert Pietraszewski (Broadview Heights) | 20/04/2021 |
Reply from SkatePro: I'm sorry to hear about the delayed shipping. It is very rare for this to happen. I will address this issue now and be in contact with you via email. Sorry for the inconvenience. //Charlie |
Verified Buyer | |
"Prompt shipping, and arrived ahead of schedule. I was happy to find both items reviewed, and they were very fairy priced." | |
Fred Call (Newry) | 20/04/2021 |
Verified Buyer | |
"Bought 5 pairs of adult skates, 1 adjustable kids skates, wheels, bearings, etc... Always fast and informed delivery. Customer service reply fast too. Very helpful. Highly recommend." | |
Jeff Ó Conrí (Trim) | 20/04/2021 |
Verified Buyer | |
"Great product" | |
Helen Conroy (Cork) | 20/04/2021 |
Verified Buyer | |
"Great feedvack and assistance. Fast delivery!" | |
Eugenia Irene Soler Legname (Cobh) | 20/04/2021 |
Verified Buyer | |
"Exactly what my daughter wanted for her birthday. Excellent communication from start to finish We will be back for more gear Excellent quality 100% recommend" | |
Gill Ashe (Cavan) | 20/04/2021 |
Verified Buyer | |
"Quick delivery and high quality products at a reasonable price." | |
Emma B. (Wexford) | 19/04/2021 |
Verified Buyer | |
"Skatepro to jest to..... absolutnie 🤓" | |
Przemyslaw Myslicki (Nenagh) | 19/04/2021 |
Verified Buyer | |
"Very satisfied" | |
Greg Flechsig (Springfield) | 19/04/2021 |
Verified Buyer | |
"Shopping very good, and delivery came in time" | |
Bridget Quinn (Ennis co clare) | 19/04/2021 |
Verified Buyer | |
"Shopping very easy, delivery exacly as said" | |
Magdalena P. (Blackrock) | 19/04/2021 |
Verified Buyer | |
"Great for tall children. Good quality. Packaged well...smooth to go on! An adult can use them too! My 5 year old 7 and 8 year old all have one! 3 adjustable sizes!" | |
Michelle B. (Ratoath) | 19/04/2021 |
Verified Buyer | |
"Best prices around and top quality. Delivery a little slower than expected but the product quality made up for that." | |
J. Doyle (Kildare) | 19/04/2021 |
Verified Buyer | |
"Happy with the service but as a non skater/scooter (just buying accessories for a 7 year old) I ended up buying alloy bar ends I didn't need. I feel this could have been clearer." | |
D. Fleming (Rathfarnham) | 19/04/2021 |
Reply from SkatePro: Hi Dani, Thank you very much for your kind review. Everything on our website is 'What you see is what you get'. If you see the bar ends, then they will be there aswell. Anyway, sorry for the confusion and thank you for the feedback here! |
Verified Buyer | |
"Great service delivered when they said they would my 9yr old daughter loves her new skates ..down the beach trying all her tricks 😍😁" | |
Caoimhe Treacy (Bray) | 19/04/2021 |
Verified Buyer | |
"My experience buying from SkatePro went really well. I read the reviews from the site and understood that they are based in Denmark and I would have to pay duty on my purchases but considering they were cheaper on this site than others (and they actually had the item in stock) then it came out to be about the same. FedEx sent me an invoice for the duty in an email, I paid it right away, so there were no delays with shipping and I actually received my order a few days early. I would buy from SkatePro again." | |
Angielyn C. (Campbell River) | 19/04/2021 |
Verified Buyer | |
"Great service and delivery" | |
Emma Jane Walsh (Dublin 15) | 19/04/2021 |
Verified Buyer | |
"Excellent service" | |
Isabelle Dionne (Varennes) | 19/04/2021 |
Verified Buyer | |
"Excellent service, very professional staff. Delivery was fast and everything arrived in perfect condition. Would highly recommend and will be using again" | |
Isabelle M. (Kinsealy) | 19/04/2021 |
Verified Buyer | |
"Fats purchase process. Delivery on time. 5stars" | |
Mateusz N. (Dublin 1) | 18/04/2021 |
Verified Buyer | |
"Buyer beware. This is a company from Denmark and the duties were huge. SkatePro.ca, listing prices in Canadian dollars. I paid for shipping, but the fact that duties would be included was not transparent. I’ve reviewed all correspondence and don’t see an indication that duties would have need to be paid. I think SkatePro.ca definitely needs to clear with their consumer. Duties, on top of the expensive shipping I paid, were an additional 20% of my order. I feel mislead and disappointed" | |
Effie Katsis (Toronto) | 17/04/2021 |
Reply from SkatePro: Hi Effie, Thank you to taking the time to write an honest review. First of all, I'm really sorry that it wasn't visible enough in our checkout that you were going to pay duties. We have an estimation written next/below to the total price you are going to pay for your order at the checkout. As soon as you are filling in your address information, it will even show an estimation of how much you are going to pay (this is depending on where you live in Canada). We try always to be as transparent as we can be to make sure that all our customers are informed in the right way. Just to give a bit more information, we are working very hard to getting everything included in our pricing on the website. We hope to get this all sorted out in the coming period. If there is anything where we can help you out with, please get in touch. Again, our apologies. /Justin |
Verified Buyer | |
"No problems. 100%. Good prices." | |
Jaroslaw Witek (NAVAN) | 17/04/2021 |
Verified Buyer | |
"Good" | |
Libby Mceniff (Dublin 6) | 16/04/2021 |
Verified Buyer | |
"Ordered a scooter for my son’s birthday. It was supposed to be delivered in 7 days, it has now been 13 days and it has not arrived. The SkatePro website says it has been delivered, fedex says it is in Memphis. According to tracking, it has been from Denmark to Germany to France to the US (Texas and then Memphis). Really hoping it arrives someday (in Canada). My son’s birthday was yesterday, so he had no present. *When the scooter finally arrived, it was easy to assemble and works great. My son really likes it." | |
Renee Vermette (Winnipeg) | 16/04/2021 |
Reply from SkatePro: HI Renee, Thank you for taking the time to write a review✌ I am really sorry about the delay :(( FedEx had experienced many delays and many parcels have been stuck in Memphis because of the snowstorm that occurred some time ago. However, I can see that as an apology we have refunded you for the delivery costs. Also, I can see on the tracking that the parcel was delivered on the 5th of April. Really sorry about this. :(( Please let us know if you did not receive the parcel /Vesta |
Verified Buyer | |
"Skatepro is pro ..... fullstop!!!!" | |
Guy Davies (Garristown) | 16/04/2021 |
Verified Buyer | |
"Great easy shopping experience. Recommend this to others." | |
B. Stein (Stafford) | 16/04/2021 |
Verified Buyer | |
"Would recommend skatepro,happy with service,will use again" | |
Aoife Connolly (Ennis) | 16/04/2021 |
Verified Buyer | |
"Awesome" | |
CHRIS DAVISON (SYDNEY) | 16/04/2021 |
Verified Buyer | |
"A++" | |
Ella Carthy (Bettystown) | 15/04/2021 |
Verified Buyer | |
"I am very pleased with my purchase and the process. The protective vest I purchased arrived much faster than expected and it fits very well. I haven’t been able to test it out because I haven’t fallen yet but it feels like it will protect my back very well if I ever fall backwards while roller skating. I really like the way the Velcro belt hugs my torso and keeps the vest solidly in place. Thanks so much!" | |
Cheryl Chamberlain (Mills River) | 15/04/2021 |
Verified Buyer | |
"Great seller. Fast delivery" | |
Marcin Kowalski (Athlone) | 15/04/2021 |
Verified Buyer | |
"Perfect" | |
francoise jeanpierre (Bronx) | 15/04/2021 |
Verified Buyer | |
"Perfect service more than happy with it 👌" | |
Yulian Dimitrov (Ferbane) | 15/04/2021 |
Verified Buyer | |
"Great company with great products" | |
Cody Quinney (Woodstock) | 15/04/2021 |
Verified Buyer | |
"Great,quick service!" | |
Karoly Boviz (Athlone) | 15/04/2021 |
Verified Buyer | |
"The skateboard arrived damaged. After sending all the information requested which included photos of the damage as well as the packaging, I am yet to receive a response to my claim. Incredibly disappointed with the lack of after sales service from Skate Pro." | |
Brendan B. (Nenagh) | 15/04/2021 |
Reply from SkatePro: Hi Brendan, My apologies that everything has been taking so long. I have just been looking into the case and we are shipping asap a new board out to you. You should be receiving a call from us any moment now😊 Again, really sorry for all the inconvenience. /Justin |
Verified Buyer | |
"Very easy and they got everything to me in a timely fashion. 10/10 would recommend using skate pro for getting all your skating needs." | |
Mickey Romero (Arvada) | 15/04/2021 |
Verified Buyer | |
"Very good." | |
O. Byrne (Arklow) | 15/04/2021 |
Verified Buyer | |
"Great selection for what I needed being a adult female petite size. Ordering and shipping were both painless and easy. Lot's of reviews to also help me select what I needed." | |
Esther Myong Hall (Columbus) | 15/04/2021 |
Verified Buyer | |
"Definitely look at purchasing some more items in the future" | |
Steve Dunham (Brantford) | 15/04/2021 |
Verified Buyer | |
"Awesome!" | |
Ayuna Dorzhieva (Dublin) | 15/04/2021 |
Verified Buyer | |
"A pleasure to do business with. Very helpful and great advice given. I would highly recommend them" | |
G. Cusack (Co. Clare) | 15/04/2021 |
Verified Buyer | |
"SkatePro rules!!! Huge inventory, great prices, fast shipping, no matter what's going on in this wild world. Ride Fast, Take Chances!!!" | |
michael s. (Austin) | 15/04/2021 |
Verified Buyer | |
"The shipping took a lot longer than expected but that could be due to covid delays and such but I had an excellent experience with Skate Pro!" | |
Cassidy Gilmore (Saint Paul) | 15/04/2021 |
Verified Buyer | |
"Great shopping, came just in time, reliable:)" | |
Emilija M. (kells) | 14/04/2021 |
Verified Buyer | |
"Despite international shipping, my order came in a week with no issues. Products were exactly what I ordered and comumication was on point. Fantastic experience, 10/10 would recommend/buy again." | |
James Grilli (Manheim) | 14/04/2021 |
Verified Buyer | |
"Absolutely positively amazing !!!! :)" | |
Kori H. (Douglasville) | 12/04/2021 |
Verified Buyer | |
"Ordering and shipping went well." | |
Hugh Hurlow (Salt Lake City) | 11/04/2021 |
Verified Buyer | |
"They claim my package has been delivered but it hasn’t and it also has an international clearance delay and haven’t been able to get help would not recommended this place Paid $800 by the way and haven’t seen any of it" | |
Daytona Woods (Ticonderoga) | 10/04/2021 |
Reply from SkatePro: Hi Daytona, Thank you for leaving a review. Great that you directly have been in contact with our Customer Connection Team. I see that my colleague Yasin is handling your case personally to make sure that FedEx is holding themselves to their part of the order. If there is anything else, you know where to find us ✌ /Justin |
Verified Buyer | |
"I never got it" | |
Aiste Aliukone (Carrickmacross) | 08/04/2021 |
Reply from SkatePro: HI Aiste, Thank you for taking the time to write a review. I can see on the tracking that your parcel arrived the day after you posted this review (09-04). I am sorry about the delay.. Please let us know if you did not receive the parcel. /Vesta |
Verified Buyer | |
"great quality and would recommend" | |
David Wright (Jonesville) | 08/04/2021 |
Verified Buyer | |
"This is a great company to deal with. There are videos online that explain what their products are meant for so you know you’re getting what you need. It made ordering the right scooter very simple. Make sure you read the terms and conditions, as info about shipping to Canada is in there. Customer service is top notch! We got our scooter from Denmark to Canada in just over a week’s time. I was able to track my order the entire way. When it arrived, it was as easy as tightening 2 bolts and my son was riding it. He says it is a really smooth ride, the best scooter he has ever had. Well done Skate Pro!" | |
Holly Simpson (Estevan) | 08/04/2021 |
Verified Buyer | |
"Arrived quickly. Duty shouldn’t be a surprise, but it certainly adds to the cost." | |
Wayne Banner (Burlington) | 08/04/2021 |